they are crooks. for our of honey moon trip, we made a reservation of 11 days with them to end up in the street with 4,000 euros of loss. could you give me advice how to recover them?

they are crooks. for our of honey moon trip, we made a reservation of 11 days with them to end up in the street with 4,000 euros of loss. could you give me advice how to recover them?
Booked walking tour of Colosseum through weekend in italy, went to meeting point 30 minutes early only to find NO ONE. I was displeased to say the least. I am expecting my money back; don't even know why weekend in italy is still selling these tours.
We booked our three day tour to Sorrento through Grayline.com. Their agent in Rome, Appian Line was supposed to pick us up but they did not turn up. No call, no email whatsoever. We tried calling them but all we got was a recording in Italian. Later we found out that the company had gone belly up. What a shame...
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waste of money and time. from the time we were picked up (5 people one car arrvies) this should of been a sign. got stcuk waiting on the side of the road near termini station while they called for another car to pick us up. started tour with an arguing bus driver and local guide who had no idea we...
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No Music, no hotel pick-up and terrible dinner was the conclusion after having this trip. Stay away from this Company and be aware that City Discovery is promoting and using Appian as subcontractor. Terrible, terrible, terible
Had a 3 day Sorrento tour booked via Grays Line who sub-contract to Appian in Rome. Our tour was to commence Friday 24th May. VwecrangvThursday pm to confirm pick up time and were told business had closed on Wednesday 22nd May and no more tours were running. BEWARE - DO NOT BOOK ANY FURTHER TOURS WITH APPIAN LINES - you...
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We booked a tour with this company and found the tour guide was from Austria and we could not understand much of what he was saying. When we told him he didn't care. He said he had been taking tour groups for 37 years. He was clearly bored with his job and very uninteresting.
The lunch which we paid €30...
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We had an afternoon (3 hours) tour to see the catacombs and 2 other tourist attractions. We had arranged for a hotel pick up and drop off, any other city tours would mean literally that. With Appian Line Tours this mean someone will come to the hotel and walk with you 3 streets away to the coach. Not a big...
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We booked a private airport-hotel transfer with Appian Lines via British Airways. The collection was on-time and we laughed as the driver picked-up his girlfriend too. We even found it amusing when he took a minor detour on his way into Rome to show her something. The return trip was less funny though:
Appian Line arrived 2 hours early at...
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We pre booked this tour with our travel agent. They picked up at the hotel and were on time. After the tour we were dropped off at a choice of central points.
The tour lasted 3 hours , with an early morning start. Our guide, Stefan was brilliant, spoke good english and was full of info. We had voice boxes...
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