Tyax Lodge & Heliskiing
Tyax Lodge & Heliskiing
4.5
About
Tucked away in the South Chilcotin Mountains lies the largest log lodge in the West and the home of TLH Heliskiing. Nestled on the shores of Tyaughton Lake with views of snow-covered peaks, experience the advantage of skiing or boarding with only two groups per helicopter. This means virtually no waiting for the helicopter and the ability to ski and board at your own pace. Pair that with great accommodations, gourmet meals and plenty of activities and you get a TLH Heliskiing experience you won't forget!
Gold Bridge, British Columbia, Canada

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Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.


4.5
4.5 of 5 bubbles15 reviews
Excellent
13
Very good
1
Average
0
Poor
1
Terrible
0

swiss_in_nyc
Hong Kong, China17 contributions
5.0 of 5 bubbles
Mar 2016 • Friends
Best kept secret for great heliskiing! Tyax lodge is the perfect base with a beautiful location overlooking a lake, comfortable rooms, nice spa facilities and very good food. The TLH model with one group per helicopter, unlimited verticals and experienced staff makes it an outstanding heliskiing product. Everyone at TLH is doing their very best to deliver an amazing experience - while keeping things safe. Special thanks to our fabulous guides Glenn and Bratt and our pilot Andrew for taking us along for some of the best skiing ever!
Written March 16, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear swiss_in_nyc, Thank you for your review on trip advisor. We are so pleased that you enjoyed your overall experience at TLH Heliskiing. We hope to be able to welcome you again in the future. Kind Regards, Lisa Phillips
Written March 19, 2016
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Chris T
Golden East, Canada34 contributions
5.0 of 5 bubbles
Feb 2016 • Friends
I was part of a group of 10, who all had a fantastic experience. Admittedly, we lucked into the best week of weather of the season so far. But our guides Glenn and Phil took full advantage and took us to some breathtaking spots. They were both excellent. The scenery was spectacular and the snow superb. I have been to a couple of other heli operations in BC which were also great, but I have to give TLH the nod for overall best experience.
Written February 28, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Chris T, Thank you for taking the time to share your experiences about TLH Heliskiing on Trip Advisor! We are so pleased that you enjoyed your time with us, and happy to hear that Glenn and Phil took good care of you. Kind Regards, Lisa Phillips
Written March 9, 2016
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

amillar2015
Vancouver, Canada2 contributions
5.0 of 5 bubbles
Jan 2015 • Friends
Despite there having been no new snow and very challenging weather for some time, the skiing experience at TLH was outstanding. The guides did a great job in finding good snow, balancing fun terrain with safety. The high alpine experience in TLH's tenure is truly spectacular. Having a single group per helicopter also creates a very relaxed experience, highly recommended.

The lodge experience as well is very nice. The entire lodge was refurbished recently and it was well done. Rooms are great, food and service also are fantastic, solid wine selection... We're already planning our trip back next winter!

Well done!
Th
Written January 29, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Janet G
Toronto, Canada16 contributions
5.0 of 5 bubbles
Apr 2014 • Friends
This was a first time heli experience for 8 of our group of 10 and into the double digits experience for 2 of our group. Thought it was going to be once in a life time but now we are hooked! We have already signed up for next year! We had challenging weather conditions but our guides and pilot made the extra effort to get us a few rays of sun, a boatload of fresh snow and the extra vertical despite fast moving cloud cover. For us newbies, the guides pushed us to expand our comfort zone and were a perfect yin-yang pair-One the voice of unbridled enthusiasm and the other the voice patience and wisdom in extracting us from the occasional tumble or helping us choose a line that would stretch us or keep us safe (had lots of choice) There was always a steeper option for the more experienced or adventurous. Our pilot was a deft flyer with a great sense of humour. The experienced Heliskiers in our group said it was the best experience they'd had; best most fun guides, great vertical, fabulous food at Tyax. They also commented about some grace notes like how gently Sean set us down and how little spray on take off. Trip of a Life time! thanks TLH!
Written May 4, 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

barbara c
North Syracuse, NY1 contribution
5.0 of 5 bubbles
Mar 2014 • Friends
I just completed my 4th trip to TLH and as usual they exceeded my expectations. I have been to numerous heli-ski operations and would recommend TLH above any others. The guides found the best snow and terrain to ski and the lodge staff catered to evey need. If you want to enjoy a safe, exciting, comfortable heli-skiing vacaton this is the place to go. They make you feel like family.
Chuck Hafner
Written April 3, 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

scotth2510
Denver, CO5 contributions
5.0 of 5 bubbles
Apr 2013 • Friends
This review is my actual email to the owners of TLH after our trip from 2013. It is long, but accurately depicts our entire experience with the company and the staff, in particular the Sales Manager, Shanna Selinger. Yes, it is long, but if you want truthful knowledge about TLH, please read this. To answer your next question- yes, we have already booked with TLH for 2015.

I wanted to express my deepest thanks for one of your staff members; Shanna Selinger. Her dedication, professionalism and going above and beyond for our group was the single reason that we selected TLH for our first, of many, heli trips.

About a year ago, I started researching a heli trip for my best friend's 40th birthday. We have an annual tradition of kicking off each ski season by attending Warren Miller's latest ski movie. Every year, a special segment or sponsor is a heli company. For the last 10+ years we have said, "next year, that's us". Well, of course life tends to get in the way, we both have two kids, and nothing ever materialized. However, this year was different as he was turning 40 and I was turning 45. Darn it, we're going.

I am a bit of an OCD research freak and Googled all the heliskiing outfits in BC and TLH was one of the 15 that I started calling. Several were receptive, some answered my calls and a few even called me back within the same week. Most blew me off as this was just another guy calling and looking for info, without any real intention of moving forward. Shanna, however, answered with a smile on her face and became my "Director of Answers". I had so many question about what to do, how to do it, what equipment you had, conditions, vertical feet, spa, amenities, blah, blah, blah. She was a rock, never let me down and answered every one of my emails, and there ended up being about 100, my phone calls and smiled through her clenched teeth for seven more months.

In addition to the heliskiing, I wanted a "one stop shop" that could handle all my needs. From hotels, ski rentals, lift tickets, transportation and local knowledge. She said, " I can do it". I had no idea whether this was your SOP, but she made it seem so. When it came time for me to book, there never was any question of whom we were going to book with; TLH, was the only answer. She was the only answer and the reason that we did. So, after many months of back and forth, we booked.

We arrived to a great driver with a sign and smile, ready to take seven, loud, we had a few beverages on the plane, guys to the hotel in Whistler. He was friendly and very professional. At the hotel, there was a problem with one of the rooms- it was not there. "Who you gonna call" (Ghostbusters theme) Shanna. Within 10 minutes, she called us back and we were taken care of. The hotel was clean, had a great bar (Ric's) and our lift tickets for us the next day. Score! We took the T-Bar and hiked the glacier in 6" of fresh all day and loved every minute of it. Shanna gave us some suggestions and we thoroughly enjoyed the bars, err, I mean, our stay.

Then the snow kept falling and falling...no flight to TLH. We had to take a bus ride with 12 others for the next 5 hours. Oh, joy rapture. When we arrived at the lodge, Shanna and the staff were there to meet and greet us. It felt like a sort of homecoming after the many months and numerous emails. Little did we know that due to the storm the people slated to ski that day never were able to go out. Big bummer for them, and we felt pretty bad. Our 'bad fortune' of having to take the bus ride created the window for a fantastic, make that epic, three day heliskiing trip.

At this point, I need to digress and say something about the staff. Wow- everyone from the bartender, Danielle, to self-proclaimed, "Director of Fun", Katie, and the incredible massage therapists, Ingrid and Dena, was so very cheerful, smiling, laughing, outgoing and fun to be around. I have many trips where guests and staff are not encouraged to interact. Well, those places need to stay at your lodge and see how a great group of staff members and the guests can create a fun, social and friendly environment. Without their involvement our trip would never have been anywhere near as much fun.

Last point, then I'll let you get back to actually working. Your guides were studs! We had Matt and Trevor and Mark as the pilot. They made us feel like we were in the TGR movies. We were well prepared by them for all avalanche conditions, they took safety and all preparations very seriously and we skied 94k vert in 3 days, where it snowed two of the three days. Not bad at all for a bunch of old guys. Their attention to the group, keeping us together and yet, letting us go, was the perfect balance of giving us enough rope to hang ourselves and the gentle nod from a parent when we strayed too far. The food for lunch was excellent as well as the 'espresso maker'...LOL.

Skiing is great and that is why we came, but your people, Shanna in particular (don't let her go or we may follow her, hint, hint), spa, amenities, most excellent food and stellar guides will be the reason that we come back. There is snow everywhere and there are other heliskiing outfits, but there is not another TLH anywhere. I wanted to express my sincerest thanks for making this a most special trip, that far exceeded our expectations. So, thank you for your very well run company, your staff, the amenities AND a big THANK YOU to Shanna; without her, the trip would never have happened.
Written March 13, 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Mark K
Jupiter, FL6 contributions
5.0 of 5 bubbles
Mar 2014 • Friends
Five stars is not enough. I called every heli operator in BC and I am convinced that I picked the best. Shanna put together a package that fit seamlessly with my limited dates. Out transfer from Whistler to the lodge was on time, friendly and comfortable. The reception at the lodge was warm and efficient. Dropped our bags at the door and they were taken to our room while we got set up with our skis, which were waiting for us on the helicopter the next morning. Ok time for dinner. I am someone that knows and loves great food, what a surprise, the food was fine dining off the charts! I would go just for the food, well maybe not. The guides were fantastic. Most important they took safety very seriously and kept us safe. Avalanches were something I was kinda freaked out about but after meeting the guides and seeing the their dedication to safety I hardly thought about it the rest of the week. They made sure that we skied the best snow all week. One of the best parts of TLH is the unlimited vertical and ONE group per helicopter. On every run there is a traverse or runout to the heli and with operators that give you a guarantee this is being counted. I figured out that if I would have skied the same amount at CMH I would have had $3800 bill at the end of the trip. Plus we never waited for the helicopter. As we finished the run there sat our helicopter with the pilot ready to help with our skis. One of the guest that we met, and now a friend, has skied with TLH for 18years straight, they must be doing something right. Don't' gamble on any other company. Thank you TLH for making my dream of heli-skiing a wonderful life long memory!
Written March 12, 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Nick_Savchenko
Moscow, Russia1 contribution
2.0 of 5 bubbles
Mar 2013 • Friends
I was skiing with TLH in March 2013. Everything was great, but our guide Matt Valade was exceptionally rude. When asked about some new routes, he replied: "you do not need any new routes, you can barely ski." I am an experienced off piste skier and even if I was not, this is simply an inappropriate reply.

Another time I overheard him saying to the person who organized our group: "Do not bring these .... snowboarders here any more". He was referring to a wife of friend of mine who did not hear his instruction properly.

I complained to their team leader, but he was not interested in addressing the issue.

I have skied off piste with guides in Switzerland, France and Austria, but never came across such unprofessional service.
Written February 23, 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Mr. Savchenko Thank you for your feedback. Delivering a professional, safe and memorable experience to our guests is one of our key objectives. The guest experience is always done in conjunction with the safety of all our guests. We understand at times our guests may find the safety first approach confronting or out of line with the guest expectation. Our Guides continuously strive to balance safety with an amazing experience, but unfortunately at times the goal of safety and guest experience are not mutually inclusive. The guides make the safety of all of our guests their highest priority at all times. Thank you for taking the time to share your feedback with us. We appreciate all feedback, both good and bad. Gavin Enns Operations Manager TLH Heliskiing
Written March 20, 2014
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Gion C
Wartau, Switzerland42 contributions
5.0 of 5 bubbles
Jan 2014 • Friends
Last week of January I was in the Tyax Lodge for heliskiing, the first time for such an adventure. We had 2 wonderful days of skiing in glorious weather. The guides were very competent and you feel instantly at ease. Well, the snow conditions were not as expected but the guides have still made the best of it, they are not responsible for the bad winter with little snow. The third day was foggy and impossible to fly for the Helicopters. But anyway it was a beautiful and unforgettable experience.
Written February 10, 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

NM_2013
Vancouver, Canada4 contributions
5.0 of 5 bubbles
Dec 2012 • Couples
Just returned from a New Year's trip to TLH/Tyax. Everything about the trip was amazing. From the minute we were in luxury. The lodge is beautiful and as combined rustic lodge with convenience. We were warmly greeted at the door by the staff and GM Josh and taken to our gorgeous room with views of Tyaughton Lake. The food was to die for and every person who worked there put in 110%. While my partner was heli-skiing I was able to borrow snowshoes and have a relaxing day in the spa and reading in front of the fire. The skiers were back by 4pm so we could enjoy an apres together to hear all the stories. New Year's eve was a tame evening, but we still popped a bottle of champagne off the deck, reveled in the starry sky, and rang in the new year with new friends. Not only an excellent place for adventurers but also a great place to relax. Local residents should look into standby rates which are a lot more reasonable than a week long package, but you have to drive yourself. Prepare yourself for winter conditions and a crazy drive!
Written January 2, 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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