Craigellachie Hotel

Address: Victoria Street, Craigellachie AB38 9SR, Scotland

Region: United Kingdom > Scotland > Moray > Craigellachie

Amenities:

Free Parking Pets Allowed Restaurant Room Service

Hotel Style:

Ranked #1 of 1 hotels in Craigellachie

Price Range: $$

Hotel Class:3 star (3*)

Official Description (provided by the hotel):: Nestled in the heartland of the malt whiskey industry, the idyll enjoyed of the Craigellachie Hotel is almost unrivalled anywhere in Scotland. Combining the style and elegance of a bygone era with the most modern of hotel facilities, guests can enjoy marvellous accommodation in any of the 26 en-suite rooms. Choose one of the Master Rooms or Mini-Suites which overlook the River Spey and the famous Craigellachie Bridge built in 1814. Dining experiences will only but delight, with the Ben Aigen Restaurant offering a range of traditional dishes. After a meal, relax in the Quaich Bar and select one of the 700 single malt whiskies that adorn its walls. ... more less

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Also Known As:: Craigellachie Hotel Scotland

CBI62

Tadley, United Kingdom

Contributor

15 reviews

6 hotel reviews

Reviews in 11 cities

3 helpful votes

“A Lovely Hotel Spoiled by a lack of care”

Reviewed 16 May 2013

The craigellachie hotel is a classic Victorian building, the rooms are lovely, it is in a beautiful location the dining & drawing rooms are elegant it has what was once one of the most encyclopedic whisky bars anywhere. Sadly this beautiful jewel of Speyside is being let down by mismanagement and a lack of care. The whisky bar is staffed... More

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VanninLady

Isle of Man, United Kingdom

Top Contributor

82 reviews

40 hotel reviews

Reviews in 43 cities

48 helpful votes

“Nice location - woeful service and complete lack of management”

Reviewed 12 May 2013

Booking was a painful process that took a number of emails and phone calls, so perhaps that should have been an indication of what was to come. As you enter the hotel there is an unattended reception counter, about 8 ft behind the counter is a human being behind a desk. It was nearly 2 days before we realised this... More

Thank you for your comments although I am trully surprised that you did not bring any of your concerns to our attention during your stay given how strongly you obviously feel. I was personally on duty for 2 of the evenings you stayed us. Should you wish to contact me directly I would be happy to address your concerns. More

hardybrett

Plettenberg Bay

Senior Reviewer

9 reviews

7 hotel reviews

Reviews in 9 cities

1 helpful vote

“Comfortable”

Reviewed 8 May 2013

I stayed here for one night on a recent trip to the area. The room I was allocated was spacious, well furnished and clean. I had a good view from my room and all the facilities I needed were provided for including free speedy wifi. Breakfast however was a frustrating experience. The food itself was good enough but the service... More

Thank you for your comments. As with the previous poster we do have new staff and are endevouring to bring them up to speed as quickly as possible. More

thescotts_2153

Sydney, Australia

12 reviews

5 hotel reviews

Reviews in 10 cities

4 helpful votes

“good location, slow service”

Reviewed 7 May 2013

stayed here for a couple of nights. service in the bar(s) is really slow, to the point of boredom. the staff were new and they did not seem to understand how to use the tills, how to put purchases on the room or to do anything quickly. they were friendly and polite, but to be honest, we would have expected... More

Thank you for your comments. As you noted we do have new staff who are in training and we are addressing the point you raise. Thank you for your accurate feedback. More

Wyandour

Cupar Fife

72 reviews

34 hotel reviews

Reviews in 39 cities

59 helpful votes

“Fourth stay at hotel”

Reviewed 22 April 2013

We returned to the Craigellachie hotel to take advantage of the lovely setting and from our past experiences the wonderfull food, general comfort anmd service. We learned from a welcome letter in our rooms that the hotel had retained it's award from the AA for the tenth year! The hotel is no longer part of Oxford Hotel group- but a... More

See 2 more reviews by Wyandour for Craigellachie

Wyandour has 2 more reviews of Craigellachie Hotel

“PEACE again!”

Reviewed 3 May 2010
“Yet again a lovely stay”

Reviewed 17 October 2011

Thank you for your review. We do, on occasion, find ourselves under pressure at breakfast service but always try to look after our guests. Unfortunately we do not sell anywhere near enough draft beer (funnily enough with our whisky selection) to put Guinness onto draft. If we did it would be a very substandard pint as it would be sitting... More

finny48

Oban, United Kingdom

Reviewer

3 reviews

3 hotel reviews

Reviews in 3 cities

“Perfect place to saty for visiting distilleries and drinking Whisky”

Reviewed 10 April 2013

My girlfriend and I came here for two nights to celebrate my 30th birthday. The hotel is in a beautiful setting and a great location for visiting distilleries. The hotel is full of Scottish Highland charm, some people would say that it has quite a dated interior, but this added to the experience for us. Ive stayed in plenty of... More

Thank you for your kind words. we look forward to welcoming you back in the future. More

carab15

Dundee, United Kingdom

18 reviews

12 hotel reviews

Reviews in 13 cities

6 helpful votes

“Wedding”

Reviewed 8 April 2013

As promised in a previous review we had our wedding here & everything went really smoothly, the food for the wedding dinner was brilliant, the staff as always were very helpful & polite, everything was so well organised it all went without a hitch. I can`t say much more about this hotel that i haven`t said in previous reviews only... More

See 2 more reviews by carab15 for Craigellachie

carab15 has 2 more reviews of Craigellachie Hotel

“Do not bypass this hotel”

Reviewed 26 September 2011
“A brilliant weekend.”

Reviewed 6 January 2012

Thank you for your review. It was a pleasure to look after you all. We look forward to seeing you again in the future. More

sangobeg

Scotland

11 reviews

8 helpful votes

“tired old place”

Reviewed 5 April 2013

We stayed here for a couple of nights at Easter and sadly did not enjoy the expereience. it is a tired old building with tired old furniture, an excuse for a "library" and one of the worst barmen on the planet. Thids guy could not pour a pint of beer, had no charisma whatsoever, and was lazy to the bone.... More

I am sorry you were disappointed during your visit at Craigellachie. While we do try to get things right, unfortunately sometimes things do not go as planned. I do thank you for comlimenting the girls depite your obvious diappointment. More

Ken P

Washington DC, District of Columbia

6 reviews

4 hotel reviews

Reviews in 5 cities

“Great Getaway Location”

Reviewed 1 April 2013

Great room, super friendly staff. Good food for lunch in the restaurant. Great breakfast with both hot and cold options. GREAT GREAT selection in the whiskey bar. The shower was the best shower I have ever used at a hotel EVER. A perfect hotel for our trip up to the Speyside region to visit some distilleries.

Thank you for your comments. I am currently putting together the next batch of additions to the Quaich collection of malts. Perhaps you can continue to find new tastes on future visits. More

Dan M

Edinburgh, United Kingdom

“Favourite Hotel!”

Reviewed 30 March 2013

Have just joined this website so wanted to post a review about this hotel. We first stayed here back in 2009 as a weekend break and immediately fell in love with the place. We loved the relaxed atmosphere, the incredibly helpful and friendly staff, the wonderful food and the area in general. When we were deciding where to get married... More

Thank you for your kind comments. As you say staff and management do change over time but there is a culture of enjoying looking after our guests which I will strive to continue into the future. I look forward to meeting you on your next visit. More

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Craigellachie Hotel Reviews, Scotland

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