Difficult hotel to assess.Very pleasant receptionist on arrival ; waited 29 mins for room but served coffee in the lounge area. Excellent room and en suite with pleasant view up the valley . Decided to book the set no choice menu on arrival . Unlike reception , dining room staff , somewhat surly and disinterest . Excellent pasta starter ,... More

We stay there 2 nights (from 13th to 15th of January)with breakfast and dinner. The first night we arrive there we were the only guests, we bought a land view room but we where upgraded to a superior, room in the old house (The best part of the hotel) the dinner was great, fine cousine, but the staff was on... More

Nice hotel, with several activities (swiming pool, Jacuszi, etc). Breakfast cold be better but for the price it was very good. We recommend.

Stayed for one night during our tour of Madeira. The hotel was located on the mountainside overlooking the valley. We traveled via the coastal route to get to the hotel and found some of the roads very scary!! The photos of the hotel and pool area do make the accommodation and facilities look larger than they actually are. The pool... More

We booked 4 nights but only stayed 3.We warned the hotel to cancel the first night because of the weather (no bus, no phone) and they said no problem.Finally they charged us 4 nights, everyday they said a diffrerent thing. The hotel is very far from the village, you need a transport or paying a taxi which becomes expensive day... More

Spent a couple of nights here as part of my weeks holiday in Madeira. although in the north i recommend hiring a car and getting about as the roads are very good. i used econony cars and found them both cheap and reliable. from the airport head for Funchal, Riba Brava, Sao Vicente. Just before you reach Sao Vicente look... More

This is a smashing place. Although Sao Vicente isn't the most exciting place on the island, this hotel is the perfect base to explore the north and central island, more picturesque and serene than the bustling capital of Funchal. This hotel is the equivalent of a very good 4* hotel in the UK without the pricetag. Good clean rooms, friendly,... More

The hotel is on the valley side on the outskirts of Sao Vicente and it is important to catch the signs as you near the village, and not to take the lower road into the centre. Despite the all year round climate, the north is considered out of season in winter, and the hotel is always quiet in January except... More

we came to this hotel on 27/12/08 hoping for a relaxed holiday in a good quality hotel,and this hotel delivered everthing,spotless,great food,great staff,log fire wow,shame about the weather though.one tip if you are thinking of staying here,hire a car!hope you enjoy your stay as much as we did.Don and Di,Stockport 27/12/08