Incredible, personal service and attentive staff. Wonderful, large rooms. Great location in Marunouchi / Central Station. Personal escort to the Narita Express. Birthday card and cake! Easy room change and checkout.

I agree with the reviewers who laud this property for its outstanding service and decor. I would like to add some info that I discovered only upon staying here, despite having read lots of reviews. Our deluxe double room was really configured like like a junior suite. It was one large room with a king-sized bed. The sitting area had... More

Above and beyond Four Seasons standard. From meeting us at the train station to checking in (in your room) and taking us back when we were leaving to Kobe. All staff and services were friendly and excellent. One of the best experience we had.

This hotel is pretty much as good as it gets. The staff in particular are outstanding. From the moment we were welcomed to the property by Shoko, we felt that we were being taken care of by family. No request was too challenging, Kazuki even carried our bags and walked us all the way to the platform of our train... More

While Four Seasons in Marunouchi was expensive, we recently had a stay there that was memorable. Perfectly located (less than a block from Tokyo Central Station) with elegantly understated luxury in the room and impeccable service, this hotel was probably the best hotel experience we have had in a long time. The room had floor to ceiling picture windows overlooking... More

This hotel is AMAZING! Firstly, there is very little to this hotel, the reception entrance is modest, the restaurant is also modest and there is very little bar area, at all. BUT the location is FAB! The Ginza area is central to everything, you can get food in Marunouchi station easily. The room was MASSIVE, every detail was spot-on, everything... More

i luv the hotel and the staff were so helpful and i liv the location near by JR i luv the city i luv japan and everything belongs to japan :-p it was lovely ppl were amazing and down to earth .. it was the first time in japan but im sure it wont be the last ..

It is one of the best hotel we have ever stayed in. The location of the hotel is convenient close to the train station and to fancy Ginza district. The level of service is above any expectation and the staff is amazing. The concierge is the most professional we met . It is the perfect hotel to stay in Tokyo.... More

Definitely would stay here again in Tokyo- and wish we were here more than one night! We flew in and spent one night here before taking high speed train to Kyoto. Very easy ride from the airport via the train and easy walk- if you follow their directions- from station to hotel. Staff is top notch and so accommodating. Our... More