The Westin Tokyo

yumfix

Kuala Lumpur, Malaysia

Contributor

19 reviews

Reviews in 9 cities

8 helpful votes

“Simply excellent hospitality”

Reviewed 21 May 2013 NEW

The Westin is a great place to be based at in Tokyo. One thing that struck us was how clean it is. The decor isn't new but it is so well maintained I couldn't help but be impressed. The check-in staff were pleasant and professional and I must say that the concierge staff were among the most helpful I have... More

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Thank you for your stay with us and for taking the time to post a review. Whatever suits you’re fancy, we will do the utmost to provide. We believe in offering the best of international standards combined with immaculate Westin Tokyo hospitality and service- attention to detail, tailored service, and effort in understanding our guests. We are delighted to hear... More

Anneymomo

Minneapolis, Minnesota

Senior Reviewer

6 reviews

6 hotel reviews

Reviews in 5 cities

2 helpful votes

“Fancy hotel but very smoky non-smoking room...”

Reviewed 20 May 2013 NEW

We stayed in this hotel for 2 nights during a vacation as a SPG member. The location is perfect with a great access to the train station. It is in the Ebisu Garden, a decent neghborhood with fancy restaurants and shops. The staff was very nice and the service was great. One big downside is smoke smell...we stayed in a... More

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Thank you for your stay with us and for taking the time to post a review. Your kind words are of the greatest encouragement to all of us. Thank you for allowing us the opportunity to serve you. Your feedback for the smoke smell in the room will be shared by our team. We would take this opportunity to review... More

Anoncat

Bali,Indonesia

Contributor

15 reviews

3 hotel reviews

Reviews in 8 cities

5 helpful votes

“Excellent stay”

Reviewed 17 May 2013 NEW

First of all, wow. I am not sure if The Westin Tokyo need my review, with all these other great ones, but I can't just keep this to myself. My husband and I came across Westin Tokyo because all the hotels in the more crowded areas were booked, but we definitely lucked out because it was an excellent stay. Hands... More

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May we sincerely thank you for your stay with us and for your gracious review. We cannot imagine how much of your valuable time and thoughts were put in, a heartfelt thank you. It gives us great encouragement that you found your stay with us a pure delight. Never do we regard “service” as an obligation, but rather embrace it... More

BernardChow

Singapore, Singapore

Reviewer

5 reviews

4 hotel reviews

Reviews in 4 cities

1 helpful vote

“A Starwood / Westin hotel worth going back to ...each & every time!”

Reviewed 16 May 2013

Been to Tokyo 6 times in 2 years and this is the one hotel I keep going back ;-) Location - Nestled in the Meguro, Ebisu Garden area (pretty much a high-end residential area) - it is easy to reach via the JR rail line (Ebisu Station).Turn right once you exit the railway station and you will see multiple long... More

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Thank you for your stay with us and for taking the time to post a review. Whatever suits you’re fancy, we will do the utmost to provide. We are delighted to hear that our location in Ebisu (Yebisu Garden Place) was found to be a respite in the center of Tokyo, while providing some uplifting downtime with convenient access to... More

Inkylunasea

Seattle, WA

Contributor

12 reviews

4 hotel reviews

Reviews in 8 cities

17 helpful votes

“An accessible, solid hotel with a pleasant, quiet location”

Reviewed 10 May 2013

I stayed in The Westin Tokyo for a couple of weeks in April while I was visiting Tokyo for work. I selected The Westin because I'm an SPG member and because it's within walking distance of my company's office in Meguro. Overall, from a business traveler's perspective, it's a perfectly adequate experience. Having stayed at many Starwood Hotels both in... More

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Thank you for staying with us at The Westin Tokyo and for taking the time to review us. We are delighted to hear you were able to feel renewed and relaxed in our guestrooms. Our location, Ebisu is quite a gem. As you’ve mentioned, even though Yebisu area is quiet, the many hidden discoveries here and there are popular to... More

150nightsperyr

Arlington, Virginia

Senior Contributor

43 reviews

37 hotel reviews

Reviews in 16 cities

18 helpful votes

“Very nice hotel”

Reviewed 8 May 2013

Very conveniently located on the JR rail line in the upscale Ebisu Garden area. An Airport Limo bus stop so also easy to access from the airport. As a platnium member the buffet breakfast was complementary and is not to be missed. Many Japanese items - many different fermented and pickled items, miso, etc. Also a good assortment of fruit... More

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Thank you for staying with us at The Westin Tokyo and for taking the time to review us. We are delighted to hear you were able to feel renewed and relaxed in our guestroom. It is our utmost joy in providing an experience, extraordinary; excellence that is consistent, and ensuring that each guest’s stay is bespoke. Thank you for allowing... More

Mie22

Manila, Philippines

Contributor

18 reviews

18 hotel reviews

Reviews in 15 cities

22 helpful votes

“Big room for a Tokyo Hotel”

Reviewed 4 May 2013

We stayed at the Westin from March 28 to 30 during the first leg of our Japan tour. The room was very spacious and we were given a room facing the Ebisu Garden. I love the bathroom too. It was very spacious and had a separate shower. The interior is on the masculine side but it didn't bother me. Our... More

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May we sincerely thank you for your stay with us and for your gracious review. We cannot imagine how much of your valuable time and thoughts were put in, a heartfelt thank you. It gives us great encouragement that you found your stay with us a pure delight. Never do we regard “service” as an obligation, but rather embrace it... More

Jsbpgh

Contributor

14 reviews

9 hotel reviews

Reviews in 14 cities

3 helpful votes

“Wow!!!!!!!!!!!”

Reviewed 2 May 2013

This was my second stay at this property. It is located in a quiet upscale neighborhood with close walking distance of a JR rail station. It is decorated in a very European manner. So if you are looking for a true Japanese experience it may not be for you. The staff is very friendly. speak and understand English and are... More

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Thank you for your review and even more for your stay with us. We are delighted to hear you were able to feel renewed and relaxed in our guestrooms and your visit to Tokyo was a truly enjoyable one! We believe in offering the best of international standards combined with immaculate Westin Tokyo hospitality and service- attention to detail, tailored... More

GJB21456

Bangkok, Thailand

Top Contributor

67 reviews

19 hotel reviews

Reviews in 24 cities

15 helpful votes

“Great convenient location”

Reviewed 1 May 2013

Did not stay at this hotel, but visiting a friend living nearby. The Narita airport limousine bus ends at this hotel, so getting to and from the airport is a breeze. The location of the hotel is right at shopping and an easy walk to offices and the trains. Did visit and drink at The Compass Rose on the 22nd... More

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Thank you for your review and even more for your visit. We are delighted to hear you were able to feel renewed and relaxed at our Sky lounge The Compass Rose and your visit to Tokyo was a truly enjoyable one! Our location, Ebisu is quite a gem. As you’ve mentioned, even though Yebisu area is quiet, the many hidden... More

kgpg

Massachusetts

Contributor

11 reviews

8 hotel reviews

Reviews in 9 cities

9 helpful votes

“Great central location”

Reviewed 30 April 2013

Stayed at this hotel for business. A nice property centrally located. Service was fantastic, staff was very accommodating. Breakfast buffet was packed full of fresh food with many choices. I highly recommend this to anyone traveling on business.

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A heartfelt “arigatogozaimasu (“thank you” in Japanese) for your stay with us and for your words of great encouragement. We believe in offering the best of international standards combined with immaculate Westin Tokyo hospitality and service- attention to detail, tailored service, and effort in understanding our guests. Thank for allowing us to contribute to your Tokyo experience. We hope to... More

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The Westin Tokyo Hotel Reviews, Meguro

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