Good hotel for city-trip. only five minutes walk from Shinagawa-station, from where you can join Shinkansen, Metro and JR-Line. Room-size is ok for Tokyo, very clean. Bed and cushion are very comfortable. Breakfast isn't expensive. You can find japanese, as well as continental breakfast buffet. There are several restaurants in the hotel, as well as outside. Very good hotel for... More

I stayed for a week in April. As many other have said, the location can't be beaten, close to Shinagawa station and hence very accessible. I was on the 26 floor and the view was magnificent, including Mt Fuji. The free WiFi worked great in my room. I had no problems with service, including a checkin, checkout, a request for... More

We had arrived at Shinagawa late at night at the beginning of April - apparently a time for parties and celebrations as new recruits join their companies all over Japan. We wnated to find a room for the night. Toyoko Hotel was full, so was Shinagawa Prince. Buy the Keikyu Ex, three minutes across from the station, convenience stores nearby,... More

Went to check in a little early because it was pouring rain out side with my wife and 5 month old. They would not let us check in a little early but that is understandable but we was waiting in the lobby soaked and wet. You would think they would offer you at least towels and some kind of service... More

Pros: - Located just across the road from Shinagawa train station. I usually like to stay near Shinagawa station since there are Yamanote Loop Line (most popular train line in Tokyo), Shinkansen (bullet train), Narita Express (to Narita), and Keikyu Airport line (Haneda) at this station. - Comfortable room - We stayed on a high floor, and we managed to... More

I stayed for family trip with great discount deal through one of Japanese booking. The location is great (right in front of Shinagawa station, where JR and Keikyu lines intersect and approx 30 min from Haneda Airport), the facility, price is reasonable if considered as business use hotel. But do not expect friendly luggage carriage help as normal 4 or... More

This Hotel is popular by location only ... 300m from the Shinagawa Train Station! If it wasn't for this, we would not be staying here! Service is non-existent! If you want/need something from Guest Relations, you are pilotely told to come & fetch itself! WiFi is only available in the foyer, so expect to see lots of people just hanging... More

Don't expect any special service. We called down to ask for an iron and ironing board and they told us we were welcome to come and get it if we wanted it. Also, I've looked at some of the pictures posted of this hotel. The lobby and breakfast room look great, but the rooms are very plain and dated. The... More

fantastic location , so close to the station and a narita express and shinkasen trains going south run from the station. rooms clean and comfortable, staff helpful, wifi free in lobby. Highly recommended, except its a little south of central tokyo. In the basement of the train station there is great food in a small department store