Overall, it's a nice hotel and I won't repeat what others have said. I'll add a few comments that may be of help if you plan to stay at the Hyatt. Arrival If you plan to take the Narita Express train and subway to the hotel, it's easier and quicker to get off at Tokyo Station, transfer to the Marunouchi... More

This is a first class operation and meets the highest standards. Employees are without exception extremely professional and the rooms are immaculate. We were upgraded to a twin deluxe and the housecleaning crew come in twice a day to change towels, check on amenities and to clean the rooms. It is located next to three shopping complexes that range from... More

I spent a week here on business. Service and facilities were terrific. Located in the Roppongi Hills complex, there are lots of choices for restaurants. The rooms are spacious with the usual array of bathroom gadgetry and a kind of 'wet room' shower. I really enjoyed the breakfasts - not a massive selection, but a really good egg bar. Service... More

First of all, I also stayed the famous Park Hyatt. To be honest Hotel Park Hyatt is a better Hotel than Grand Hyatt in many ways including room quality, view, service...etc.(Do not understand me wrong Grand Hyatt quality also very very good) BUT in my next visit to Tokyo I will still stay in Grand Hyatt because it in in... More

I've stayed at Grand Hyatt Tokyo many times over the last four or so years, for work and play. This review pertains to a one night stay in January 2012 with my wife. Once again it was excellent in every respect. The service is impeccable from arrival to departure, always there but never in your face. We had a grand... More

We stayed 1 night at the Grand Hyatt in a Grand King room. Having stayed at several Tokyo hotels I can without a doubt say that whilst expensive, the Grand Hyatt is worth every cent if you're looking for 5 star quality. Rooms are larger than they look in pictures, very modern bathrooms with huge shower/bath area. Bed was a... More

Was here on a business trip and although the Grand Hyatt here in Tokyo is somewhat pricey but the service and staff is impeccable. Well looked after and a very grand hotel all in all. Greatly located in Roppongi. More

high quality hotel in central Roppongi, many restaurants and bars More

I always stay at Grand Hyatt when I visit Tokyo because the location is good. You can go to Ginza, Shinjyuku or Omotesando from there either by train or cab easily. Moreover I like the quality of service (everywhere in Japan quite good). They are extremely efficient and do whatever you ask instantly. The room I stayed at was small... More