Stayed at the hotel 2 nights. Booked with Amex platinum. Initially booked a 55 Sqm room as I was travelling with my wife and my 2 months old daughter. Got upgraded upon arrival to a slightly bigger room. Great rooms and finishing, staff was overall very helpful. Had access to the club lounge for breakfast (Amex platinum benefit).. Not as... More

A great business and leasure hotel. Very nice large rooms with super beds and bathrooms. Good club lounge and nice brekkie. The bar is super full of locals and visitors and livelybuntil 2 am, at least !!! The service level makes US and European standards look abysmal by contrast, if im honest especially our US hotels. No one expects or... More

I loved the location. The hotel is modern and very comfortable. The service is excellent. It was a trip to a company convention and they couldn't have selected a better spot. High end shops on your doorstep and restaurants too.

It's very difficult to fault this hotel - super stylish interiors, simple but elegant rooms (Frette bedlinen) and impeccable service. Add to this the location, Roppongi Hills with the Mori Art Museum, cinema and all the shops, restaurants and bars. I may have been lucky during my stay but I also experienced a sense of quiet luxury which is rare... More

This is my 3rd time stay in Grand Hyatt Tokyo, which is located in Roppongi Hills. The location is great, near those shopping malls, restaurants, cinema and also the subway station. The service, facilities and food are always keeping high standard. And I always enjoy the Tokyo Tower view from room:) The only point make the stay not pecfect is... More

I recently stayed at the Grand Hyatt Tokyo for four nights and had a wonderful stay. The hotel is very clean and quiet and there are many great dining options around the hotel in Roppongi Hills. The indoor pool is wonderful for when you want a relaxing break from the city (and is free of charge for Gold Passport members).... More

I have very recently stayed 3 nights in this hotel on a business trip. Other than " outstanding" for an hotel in Tokyo there is not much to say. The staff is very very helpful and efficient ... with lots of class, the sushi restaurant and jazz bar are great, the club floor is a must and hotel is very... More

We stayed for 4 nights in 2 of the club suites. The service provided by the staff in the Club Lounge was fantastic from the delicious food, printing maps for us and advice for where, how and when to go to find what we wanted. The rooms were spacious and well appointed. We loved the spa and gym too.

I have previously stayed at this hotel while on business. I was really stuck trying to sort out the best hotel to stay when I recently took my wife and children (9 & 11 years) on a trip around Japan. After quite a bit of debate, I went for the Grand Hyatt knowing Roppongi Hills was a nice area and... More