In the heart of West Shinjuke skyscraper area, close to Shinjuku Station and shopping and restaurant activities. Limousine bus service to/from two Tokyo airports. Our room had a great view of metropolitan Tokyo to the east. Clean and comfortable rooms. However, hallway had some sign of water leakage. Restaurants in the hotel are much more expensive compared to more affordable... More

we stayed there for 2 days before and after our cruise to kyushu and south korea from yokohama.we stayed at south tower which was better than the main tower.the rooms are a bit dated especially the main tower.wireless hi fi in south tower only.for some reason i was given a disabled room.toilets in japan are amazing ! the restaurants in... More

It is one of the oldest hotels in the area but that also means it features among the biggest rooms you have in the heart of Tokyo. I know there is a newer wing but we were put into the older wing. The furniture is really dated and the beds not exactly comfortable. It was priced well as we got... More

Recently stayed four nights at this hotel. Enjoyed each of the restaurants for breakfast which was included in my travel package, but chose to eat at other locations for lunches and dinners. My room was very basic and plain, and the bed was not particularly comfortable. The lobby and public areas were really fancy and modern, and I guess I... More

we stayed in this hotel April 2013 (I am a little late writing the review). It was a great experience. Although it is a huge hotel, it did not feel that way. There were always plenty of staff available to help. Check-in and Check-out were quick and efficient. The concierge was wonderful and spoke perfect English. She even has a... More

It is a fairly short walk from Shinjuku Station to the hotel. The hotel is also quite near to the subway station. It was quite busy when we arrived so we had to wait a bit to check in but the staff were very helpful, especially the porter who took our bags. We had a Plaza Premier room which was... More

I would rate it 2 star but to be fair i think i am being picky so am giving it 3 star for its average quality Cannot dispute the fact it is super convenient to subway station. That's the only positive. Good looking hotel lobby but overly crowded, seems like you're in a market. Hectic hotel lobby. Hotel room we... More

We stayed in a Plaza Premier king room in the main tower. I understand that the hotel has many different room types and your experience will be considerably different depending on the room you book. For us, it could not have been better. We were on a high floor with a view of the Tokyo Metropolitan Government Building, a landmark... More

I chose this location for transport links to the airport and was not disappointed with the area. It is a busy area with large department stores only minutes away and very central.The hotel was adjacent to the walkway for the station and there were plenty of places to eat locally, including the hotel. The room was large, clean and comfortable.... More