My husband and I stayed with my 90 year old mom in wheelchair at this hotel for seven nights. What an excellent choice! The hotel was clean, hotel service was professional and efficient. Convenient stores, shopping mall, train station, restaurants were all in walking distance. The hotel was close to everything, but away from the congestion. Hotel personnel spoke enough... More

Great location, next to JR station (Yamanote line) Ikebukuro station is one of NEX (express train direct from Narita airport) stops so it's quite comfort if you go directly from airport. Front desk was very helpful (as always in Japan :p) Room was small (but not small comparing with other hotels in Japan) but clean. There are several minimart and... More

We stayed here for 4 nights, room was clean and spacious (as a typical hotel room in Japan is relatively small). Great location, excellent staffs, they were very polite and helpful AND THOUGHTFUL!! One of the staffs helped us made a dinner reservation at a local restaurant, printed out the maps (which we didn't ask for) and did her very... More

Hotel staffs were always courteous, willing to help! Room is always clean and location is near all transportation, shopping and restaurants are nearby! This will be my first choice if I come to Tokyo again!

We used this hotel as a base for exploring Tokyo as first-time visitors. Rooms were clean and very comfortable, staff helpful and courteous, and its location is perfect for getting around the area. The train station is a pleasant five minute walk away. There is a bus directly to the hotel from Haneda Airport. Our room was on the 16th... More

We stayed in this hotel in Tokyo for 2 nights. The location is very good, close to Ibebukuro station which was easy to access from central Tokyo. We had booked a non smoking room but were given a smoking room and were unable to change, we were told, because there were no non smoking rooms left. The room didn't smell... More

We went to Tokyo during golden week so hotel prices and options were limited. I picked this hotel based on our budget and was pleasantly surprised! It was extremely convenient to train and other major train lines and the food and bar options were great. Went to two great resturants close to hotel that were excellent and places were really... More

Pratical and comfortable stay, allowing an easy move around the Tokyo city to catch a maximum of sights. Standard rooms a bit tiny but was expected, clean and functional. Breakfast wasn't included with the rate, received vouchers daily for a reduced price of their buffet which was very good and offered both western and asian type breakfast choices. Shops are... More

We were booked in with a group for four nights and as we opted to have an extra night in Tokyo stayed on for an incremental room cost of £200 (This room rate did not include breakfast and neither did the group's). Having done over a dozen of these group around the world holidays this was probably the best hotel... More