We arrived after a foggy two hour drive and after being given a flask of fresh milk we were glad to be shown to our room (no. 9 - twin) for our 3 night stay. It was quite small, although there was plenty of storage and a clean well equipped shower room. The only criticism was there wasnt a bar...
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Thank you so much for a very detailed review, i don't think we have ever had one where we all get a mention so this really does sound like a joint effort in what i hope was a job well done in making your stay at the Listers first class.
There are some very exciting plans scheduled for the beginning...
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Just returned home after a 3 night stay at the Lister and have to say that I was a little surprised by some of the negative comments from previous guests. We stayed in room 9 (twin) which was compact, comfortable and clean. However the real stars were the staff and the food. Everyone without fail made us very welcome and...
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Thank you for the review, its lovely to know you enjoyed the lister arms so much and that our genuine friendly service didn't go unnoticed. We really do try to exceed our guests expectations and we get very excited to know this has been appreciated, as noted in the past we sometimes have let our standards slip slightly for whatever...
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I have just returned from a two night stay at the Lister Arms this Friday and Saturday night (11-12th November). I was recommended to stay at the hotel by a friend, who came a couple of years ago.
I’m sorry to say that we had an awful stay. The first night we were given room one, it was tiny and...
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Thank you for choosing the Lister Arms for your trip to the Dales. Upon returning back to work I have taken some time to investigate your review and I accept that you should of not been allocated this room. There was a mix up and for that i apologise sincerely am not aware of any contact from you but as...
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My partner & I stayed here for 3 nights in Oct this year - during the real ale promotion week. Plus points: great food (both dinner and breakfast), comfy beds, clean bathroom, nice freebies (biscuits,coffee & toiletries)and lovely bar/restaurant ambience.
Minus points:uncommunicative, aloof staff, tatty finish to room (exposed wire on our grotty light fitting/mildew tiling in bathroom), and having...
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Thank you for your review and for highlighting all the plus points to the Listers. I am so sorry that we also managed to notch up some minus points –especially as so many of these are well within our control. I will ensure that the room is checked in terms of light fittings and deep- cleaning of the room bathroom,...
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Stayed here for two nights recently. The staff were very friendly and helpful. The food was very good and the room was comfortable. The home made biscuits and real coffee in the room was a treat. All in all we had a lovely stay, just beware of the low door frames!
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Thank you very much for your kind review. I’m pleased that your stay was enjoyable and I hope that we can welcome you back soon.
Kindest regards,
Terry & Kirsty and all the team
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We had high hopes for this weekend with a glorious sun filled end of Sept. The village is lovely and the setting for the Lister arms ideal. It turned out that it was also real ale week and the pub had made a great effort at promoting and matching beers with a menu. Unfortunately this is a place which has...
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Thank you for your review. We were admittedly a little over run with the abnormally hot autumn weather and our usual casual help back at University, we regret to hear you feeling that you felt unwelcome or that you might be putting us out, this really is a million miles away from how we would like you to feel. Please...
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We had a lovely stay at the Lister Arms. The staff were particularly welcoming and helpful. We'd opted for a DB&B package and the evening meal was delicious. Some of the decor in the room could have done with a little touching up but it certainly didnt affect our stay and I would definitely return and recommend it to others.
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We thank you for your review and the time taken to leave your comments, one of our main priorities is to maintain great customer satisfaction and as always we will share your review with the team. We are set for a great refurbishment in early January and we would love to welcome you back to see the changes.
Kindest regards,...
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2 nights at the lister arms, wonderful very relaxing. Food was very good, staff helpful, clean and comfy just as a pub/hotel should be. We too stayed in room 8 and agree with all Mrs Brit said about it. We felt spoiled after a visit to Deeside scotland the hotel there was just like fawlty towers only more wacky. what...
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We are very happy you enjoyed your stay with us and that the small details were noticed and played an important part of your overall enjoyment throughout your stay.
We would love to welcome you back on your next visit to the Yorkshire Dales.
Best regards,
Terry, Kirsty and all the Lister Team
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We've just come back from a lovely stay at the Lister Arms. Our room was really comfortable despite being small, and the staff were really friendly. The location is wonderful too - you can step out of the front door and into some beautiful scenery, it's perfect for a walking holiday.
The only thing that stops me giving it five...
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Thank you for your review I am delighted you enjoyed your stay here at The Lister. I’m relieved we found the pen and were able to help return it to you.
We have a great Autumnal Menu ready to start and we think you will love the options available.
Please do come and see us again soon where we will...
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We stayed for one night at Lister Arms in Malham and thought it was okay. We booked based on a friend's recommendation where he stated 'Chef/patron trying to make a go of it. Food is pretty good as is the accommodation. Just need to work on the front of house service and they have cracked it.' After staying there I...
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Thank you for taking the time to post a review. I’m pleased that overall you enjoyed your stay. However we know how important the small details are and I am sorry that on this occasion we have let our normally high standards slip. We do hope you keep us in mind for your next visit to the Dales.
Warm regards,...
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