Lovely setting, although would have been even better to have had one of the rooms with a view over the estuary. Didn't get a chance to use the spa, due to my late arrival, but did make it in time for an evening meal. An enjoyable meal with manageable portions and very helpful and entertaining characters on duty in the... More

We stayed at this hotel in mid January 2012 for our anniversary and loved it so much we decided to take our kids to stay. Whilst we were disappointed with our room this time (suite on ground floor in comparison to executive room on second floor) it was clean and comfortable, however it is the staff that make this hotel... More

We had a great two night stay in a lovely room with patio doors opening up onto the marina and a fabulous view of Conwy castle. Throughout our stay the staff were, without exception, outstanding: friendly, courteous and helpful in every department. This started at check where our room was ready on arrival. The service we received was excellent -... More

Just arrived back from a 2 night 'valentines' break at this hotel, the room was of a high standard with a large confortable bed and large bath with seperate shower, included in our price was the evening meal which was of a very high stadard and tasted terrific (the cheescake dessert is to die for !!!) We used the gym... More

My boyfriend took me to this hotel for a Valentines treat, we stayed for one night and loved every minute! arrived saturday afternoon and checked in within 5 mins, excellent service and very friendly staff. we arrived around 2pm thinking our room wouldnt be ready until 4 but to our surprise the room was waiting for us and we were... More

Just returned from a night's stay at the Quay Hotel. What a gem!! Gorgeous location and gorgeous hotel. A Couple of days before we arrived we noticed the rate had reduced online so upon ringing the hotel they ammended our booking of the lower rate. We arrived at 12 getting into our room looking onto the marina. We asked about... More

I booked an overnight stay for Saturday 11th Feb2012 including breakfast , for myself,wife and the dog. The staff were very friendly and made a fuss of the dog.The room was all we could have wished for, with the option of a cage for the dog if needed(which we didn't).Having the dog we chose room service for our evening meal... More

We have been to the Quay hotel a few times now. It is our favourite hotel in the country, but we'd never taken our daughter there before. The last time we went, I was still pregnant. We booked a suite and were given a travel cot; the room was amazing and we were put on the ground floor, to make... More

Just wanted to send an overdue thank you to all the staff at your hotel. My parents  had a wonderful time at the Quay Hotel in January and said that you made their stay very special. I got them a suite there as a gift and they enjoyed everything from the quality of the accommodation to the afternoon tea and... More