We do not normally stay three star but chose to on this occasion and were very pleased we did so. We always seek peace and quiet for our last night stopover with a safe parking area and a handy location for the journey home. We were courteously received with a pleasant welcome; given a quick summary of the required information... More

Reasonable hotel in a good position for a stop on the way to/from the South of France or Italy. Friendly staff. Ample parking. Our stay was marred by the restaurant not taking table reservations for dinner and being taken over by two coach parties by 8pm. We had to look elsewhere for a meal although tired from a long drive... More

This was a stop over on our way from the UK to Carcassonne. We arrived late morning after a very long, tiring drive. The staff were really friendly and understood my broken french. They offered us a downstairs room as we had our dog with us and made us feel really welcome. The room was great, clean, cool and comfortable... More

Overall not bad as regards accommodation, told no need to book in the restaurant, went for a meal 1945 hours, got a table very quickly but then had to sit 40 minutes being ignored by staff before anyone came to take our order. When a member of staff did attend us, she was very polite, our drinks and food arrived... More

Used it as a stopover for the drive down to the South of France. The hotel is right on the motorway so no lost time in the morning to get on your way but 10 min drive into Bourges which is well worth a visit (see the Cathedral). Rooms perfect for a family of 2 adults and two children, with... More

Everything about the hotel was great - except for the food. Very expensive and the breakfast was poor. Breakfast is a buffet format with very little in the way of cooked food. Also one of the staff was quite rude - there is no one to seat you at breakfast, which is fine - unless they are going to throw... More

Good hotel, altought Sat Nav could not locate it! in the end I spoke to the hotel who directed me by suggesting inputting Chapelle St Urbin as a local village. I had booked the room through the internet (on a early break deal with no permitted changes). Our travel plans had changed as the result of a family emergency and... More

The hotel itself was very clean, conveniently located and the staff were very helpful to a point. After paying over £100 for one nights stay I at least expected proper cups and sufficient tea bags, hovever in Fance Novotel delight in giving you two paper cups and with 1 or two tea bags and no milk. I tried to ask... More