We've stayed 3 times en route to the Alps and it works really well. Previously we've stopped at Easter and has been perfect. Only critisism this time was that breakfast was horrendously busy and the hotel didn't seem to be able to cope. The hot food ran out and was eventually topped up with just sausages. Also had to sit... More

Excellent in almost every way. We arrived late (around midnight) and the staff were welcoming. Our room had been recently refurbished, very smart, very clean as usual. The shower/bathroom was very stylish. The child bed was already made underneath its daytime cover, except for the pillow which was easily found in a drawer. The only issue was breakfast time -... More

We have used this hotel as a stopover between the UK & Switzerland on a number occasions. It is clean/friendly, average but good food, basically what you would expect to find any Novotel. Only downside is its quite a drive from the motorway. More

Very helpful and pleasant service. Kids were dissapointed because the console was out of order. Breakfast was dissapointing as we came 20min before the end and there was not much left. More

Stayed here for one night on the way to the Alps for a skiing trip. The staff were very friendly and particularly good with out young children. Lots of little areas for the kids to play in the reception. The family room was very good and took all four of us easily. The Hotel is a little hard to find... More

My wife and I stayed here on a stopover on our France tour and as we wanted to visit the designer shopping centres picked this hotel. As described in other reviews the hotel was VERY hard to locate due to a lack of suitable signage. Upon arrival we were informed that there was no lift (elevator) in the hotel and... More

Great hotel, friendly, helpful service and good restaurant. Located by a small airport a little way from beautiful old Troyes. No public transport into Troyes (around 5 km away), suggest you take your car as taxis very expensive (20 euros each way). Family rooms comfortable with twin and two single beds and separate toilet and bathroom More