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Imperia Hotel & Suites

3.5 of 5
570 Dubois St., Saint-Eustache, Quebec J7P 0B3, Canada
Hotel amenities
Imperia Hotel & Suites
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34 reviews from our community

    Trip type
Traveller rating
    8
    13
    1
    7
    5
Date Rating
Markham, Canada
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 8 May 2013

I enjoy this hotel when I travel to Saint Eustache on business. It's close enough to Montreal if you want to go there at night. The hotel is modern and very clean. The rooms are not large but the beds are very comfortable and the bathrooms are well appointed. They have a great restaurant bar.I have always enjoyed my dinners... More

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John D, General Manager at Imperia Hotel & Suites, responded to this review
14 May 2013

Dear Ms. Carmelle, Thank you very much for having stayed at our hotel and for giving us this improvement. Rest assured that your feedback has been sent to the maintenance that will tour all the rooms for the annual maintenance of air conditioning units. Thank you again for sharing your experiance and we are looking forward to welcoming you again.... More

Ottawa, Canada
Senior Contributor
41 reviews 41 reviews
33 hotel reviews
Reviews in 30 cities Reviews in 30 cities
86 helpful votes 86 helpful votes
4 of 5 stars Reviewed 20 February 2013

Ideally located just off the 640. I booked a Loft suite. Room was clean and very spacious, comfortable king size bed with lots of pillows. Lots of chairs and big flat screen tv. Fridge, snacks and liquor available for purchase in room. Free coffee. Free Wifi. Bathroom was spacious. Nice Shower. Jacuzzi is deep but it's the size of a... More

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John D, General Manager at Imperia Hotel & Suites, responded to this review
21 February 2013

Dear Guest, Thank you very much for staying with us and to give us an improvement. Be assured that your comment was already taking care by me personally and transmitted to the printing company which supplies us the drink menu to get some more by the end of next week. Thank you again for sharing your experiance. We are looking... More

Syracuse, New York
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 31 December 2012

For two days now I have been trying to get my front license plate back. Why you ask? The snowplow ripped it off, with some of my bumper, in the middle of the night and I did not notice it in the dark morning when I left. The front desk has been extremely rude when I've called and the general... More

Was this review helpful? Yes 1
John D, General Manager at Imperia Hotel & Suites, responded to this review
12 February 2013

Dear Trip Advisor customer; The complaint was resolved with the client personally. The client wanted to remove his review but because of the political of Trip Advisor the client unfortunately can not remove it. Note however that the client has no more any negative comments about us and even return shortly. Negative comments should reach me before you leave your... More

Travellers are raving about these Saint-Eustache hotels

LHotel
4.5 of 5 stars
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Quebec City, Canada
1 review
4 of 5 stars Reviewed 30 December 2012

A very nice, clean hotel, good bed. However even if we had stopped by the hotel at 3 p.m. telling them that we would be back just after 11p.m when we got there the 2 bedrooms were very very cold. We couldn't go to bed before 12:30am.

Was this review helpful? Yes
John D, General Manager at Imperia Hotel & Suites, responded to this review
3 January 2013

Dear France, Regarding the other rooms in minimum temperature (66 f*), we have in the action plan on environment and sustainable development as several prerequisites to use eco certified in our room and public space (toilet paper, handkerchiefs, soap, shampoo, conditioner, household cleaners etc ...) One very important point of this plan which also applies to both residential than business,... More

Chateauguay, Canada
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 28 October 2012

We stayed in October 2012, in the King Suite. The hotel is fairly new so everything is in good condition, but the hallway & suite were very dimly lit. It's nice for "mood lighting" but in places (like the bathroom) it would've been nice to have it brighter. The suite was almost to big for the furniture leaving lots of... More

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John D, General Manager at Imperia Hotel & Suites, responded to this review
14 November 2012

Dear DuncanDuo, Thank you very much for staying with us and to give us an improvement which we could bring more available channels in English. Be assured that your comment was already transmitted to the company which supplies us the programming. For the fact that there are paying movies, if you can contact me directly so we can know the... More

Minden, Canada
1 review
5 of 5 stars Reviewed 28 August 2012

We found it very easy with the help of Mapquest, although our GPS did not point it out, not sure why. It was very clean inside and outside , The decor was very up to date and elegant. It has a romantic atmosphere about the rooms. The beds very comfortable, I liked the comforters that they use, very snuggly. Our... More

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John D, General Manager at Imperia Hotel & Suites, responded to this review
14 November 2012

Dear Susan D, Thank you very much for staying with us and for your comments. I am verry happy you enjoyed your stay. We look foward to your next visit. Please accept, madame Susan D, the expression of my most humble greetings. John Despard Impéria hôtel & Suites Saint-Eustache More

Toronto
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 23 April 2012

We stayed 2 nights at the hotel and found it to be very nice. Clean and modern. No complaints. The kids loved the pool especially as it has shallow areas that they could play in and still have fun. It's about a 15 minute drive on the highway to Mirabel and is located around the corner from restaurants, grocery store,... More

Was this review helpful? Yes 3
John D, General Manager at Imperia Hotel & Suites, responded to this review
30 November 2012

Dear Guest, Thank you very much for staying with us and for your comments. I am verry happy you enjoyed your stay. We look foward to your next visit. Please accept, the expression of my most humble greetings. John Despard Impéria hôtel & Suites Saint-Eustache More

Calgary, Canada
Senior Contributor
44 reviews 44 reviews
24 hotel reviews
Reviews in 22 cities Reviews in 22 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 28 January 2012

As far as accommodations for a business trip I will strongly recommend this hotel! The location was ideal for my business in Boisbriand and was within a reasonable taxi fare from the airport. The restaurant and bar was fabulous with arguably one of the best steaks I've eaten, excellent & knowledgable staff and great selection of drinks. The hotel itself... More

Was this review helpful? Yes 3
John D, General Manager at Imperia Hotel & Suites, responded to this review
30 November 2012

Dear Guest, Thank you for your comments. We look forward to your next stay and appreciate your business. Please accept, the expression of my most humble greetings. John Despard Impéria hôtel & Suites Saint-Eustache More

Cape Breton Island, Canada
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 22 December 2011

Recently stayed at this hotel for 3 days , I was meeting up with my young son, and doing some different things in this particular area of Montreal.The Hotel was wonderful for a woman travelling on her own , I felt very safe and secure at all times...My room was very tastefully decorated and most important extremely clean!!!...The beds and... More

Was this review helpful? Yes 3
Ottawa
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 28 September 2011

I stayed at this hotel for 2 nights while attending my grandpa's funeral. There are not many hotels in this area, and this is definitely the nicest and newest of what's available. Hotel is easily accesible from hwy, free parking, free wi-fi and even has a computer and printer near the lobby that you could use for free. There is... More

Was this review helpful? Yes 2
L'Oasis de l'Ile
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Additional Information about Imperia Hotel & Suites

Also Known As:
Imperia Hotel & Suites Saint-Eustache, Quebec
Address: 570 Dubois St., Saint-Eustache, Quebec J7P 0B3, Canada
Region: Canada > Quebec > Saint-Eustache
Amenities:
Bar/Lounge Fitness Centre Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 hotels in Saint-Eustache
Price Range: $$
Hotel Class:3.5 star (3.5*)
Reservation Options:
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Imperia Hotel & Suites
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