I was booked in to here by my company but once I got to the room I refused to stay in it. The signs were there as the vestibule and the reception stunk, the corridors and room were not much better but they had tried to mask the smell in room 45 with some sort of pongy deodoriser. The room... More

Negative Points: As soon as i walked into the hotel it reminded me of an old people's home, very dated Tv remote didn't work properly , the buttons worked intermittently Worst shower ive ever used, no power and hard to get the right temperature No lifts (Or if there was, we weren't informed/it wasn't obvious) Positive Points: Comfortable bed Shower/Body... More

Dirty carpets, moldy bathrooms, dated furniture and cobwebs/dust everywhere. "Disabled" room had an over bath shower but wouldn't have wanted to use it anyway! Rooms smelled of cigarettes due to a smoking table set right outside our bedroom window which was used until 2.30am by loud and inconsiderate guests. The restaurant not open weekends(!) though in its defense breakfast was... More

Wish we'd looked at this website before we booked. Very dated, wallpaper hanging off the wall, carpet stained, bath bright pink and enamel heavily chipped. Pictures on their website definitely not a true representation of facilites/rooms. Restaurant was not open (except for breakfast) at all during our stay and whilst food offered in Ruperts Cafe Bar was ok, was not... More

Stayed there for one night, TV didn't work properly, only had 1 light bulb on the left hand side of the bed! hair around the plug hole of the bath, bed very uncomforable, wardrobes very dated, something out of the 1970's, definatly not worth £50!! the owner didn't look like she gave a damm!!! More

Absolutely awful! Room smelt and hallways to room smelt worse, were told doing food by reception, went to bar told they weren't, finally got a snack out of him after through toys out of pram about receptionist! Bedroom was awfully decorated, bathroom had clearly not been cleaned with two large spiders still in the bath/shower!!!! Avoid. More

Drab decor, uncomfortable bed, broken window fastening, TV not working, not enough power points (choice of TV OR table lamp!), slow breakfast service, overcooked hard scrambled egg and flabby bacon, tepid coffee. The only good thing was a cheerful receptionist when I booked in. More

i drove down from devon for a business meeting at aztec west business park , i didnt book this hotel it was just the first one i seen , and suprised by the big car park i fought it was a lovely hotel , i then walked towards the front doors and almost broke my ankle on the loose step,... More

Absolutely disgraceful, outdated, dirty greasy/grimey/black stained headboards and matching chair, wall paper peeling of the walls, filthy carpet, the shower in the bathroom was installed for a midget and no power in the shower, avocado green bath suite. Breakfast was unacceptable,deep fried sausage that was not cooked in the middle, fried bread that was also deep fried and like a... More