Stayed on business for one night and found the room to be fairly small and basic but clean and and with a comfortable bed. The bathroom was also clean and modern but showing signs of some wear and tear. Breakfast was spoiled by cheap nasty sausages of the Netto budget variety. Even really good sausages are not expensive so why...
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Stayed for 2 night weekend family break with our sons (8 and 6 yrs) - were allocated 2 interconnecting rooms for our stay. Rooms were compact but very comfortable and very clean - flat screen tv's a bit hit with the boys! Hotel location very nice within Ramsbottom (itself a small town with character) - we had day out in...
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Good afternoon and Thanks for such an honest and warm review of our hotel.
I would like to say how happy I am that you enjoyed your stay here with us and that you as a family made the most of your time here taking full use of our leisure club and also the benefit of the interconnecting rooms for...
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Stayed for a 2 night leisure break on a B&B basis with my husband and teenage son. The hotel was clean, warm and staff very welcoming. The breakfasts are all cooked to order with a huge choice on offer. The rooms are lovely with little extras like hot chocolate as well as the usual tea and coffee, and small sprays...
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Good Afternoon.
Thank you for your review on Trip Advisor. Myself and my team monitor this site regulary and always aim to respond to all reviews and it gives me great satisfaction to respond to such a positive review with such high ratings for my hotel. WHilst you were here I am glad that you got to take full advantage...
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We stayed one night and found the hotel clean, quiet and spacious. The room was larger than the usual big name hotels with a really comfortable bed! We only ate in the morning at the hotel but this was as good as any other hotel I've stayed in. The staff were very courteous and efficient. Two minutes walk from Ramsbottom...
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Thank You for writing such a positive review of our hotel on Trip Advisor.
It is always good to read such excellent reviews of the site and it also is good to use these reviews to pass on to my team and reaffirm that they are valued by the guests and co-workers here.
I am very pleased that you found...
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I bought a night in this hotel for my husband for Christmas! The excellence started with the 2 very helpful ladies who dealt with my email enquiry and reservation. It continued with the person who greeted us on reception. The room was beautiful - squeaky clean, everything working and just as it should be. Dinner was great - the staff...
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Thank You for such a glowing reveiew of my hotel and my team.
I am very happy that you found our hotel to warm and friendly and inviting. These are key foundations which we employ to maintain a high level of customer service and indeed satisfaction. I am also more than happy that you found our food and value for...
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Stopped for one night on business on a bed breakfast and evening meal deal.
Room fine and had a good nights sleep.
Food and drink good , bar staff cheerful and atmosphere in bar great...it did help watching Man City lose in a room full of Mancs.
Had a great looking pool and leisure centre too which I was given...
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Good Afternoon.
Thank You for your review on Trip Advisor. I am more than happy that you found my hotel to be warm and friendly. I am also pleased that you found our restaurant and bar to be good for atmosphere and I also enjoyed that evening. Overall it is fantastic that you enjoyed your stay and indeed wrote such...
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Firstly... Good value, lovely Breakfast, then... Room was clean, tidy, but a pillar menu on the side.. so when I asked.. Sorry we do not do this anymore? so why not remove the notices...also last time we stayed there was a Room service breakfast menu... None now ! Also All the seating had been removed in the upstairs bar area...
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Firstly let me start by thanking you for writing a response on Trip Advisor. We utilise Trip Advisor as a gauge for how our guests view us.
I would like to start by apologising for the areas which you felt were inappropriate, these being the Pillow Menu and the lack of furniture also the Room Service Menus. I will address...
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We stayed at this hotel for a couple of nights for our wedding anniversary, what a really nice place to stay, receptionist was very helpful on arrival, the room had everything in that you needed even a little alarm clock and hot chocolate little extras that I thought was an added extra. The jacuzzi was really relaxing after a swim...
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Hello and Thank-you for posting a review on Tripadvisor about our hotel.
I am more than pleased that when you came to stay with us to celebrate your Wedding Anniversary we made you right at home. We pride ourselves on being friendly and helpful and making sure that every customer feels special and welcomed in a warm and friendly manner....
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Stayed at this Hotel in December 2011 on a business trip for the third time and each occasion is better than the last. It is in a lovely location and looks very welcoming on the
approach road. Very tastfully decorated and great value for money.
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Good Afternoon.
Thankyou for posting a response on Tripadvisor. I personally take every comment here seriously and use them as a training guide for my staff and to pass on the poitives and negatives each traveller receives.
I am more than happy that on your several visits you have found us to be good value for money and have always...
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very clean, friendly reception, rooms tastefully decorated, evening meal superb choice breakfast the same could not find any faults at all .will be booking again price unbelievable ,£52 for b&b & evening meal .
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Dear Guest.
Let me start by thanking you fotr writing a review of my hotel on the Tripadvisor Website. Firstly I would like to apologise for the level of heat and noise which you found in your room. If this had been brought to our attention then we would have addressed this issue immediately. However I am glad that this...
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