We visited Horton Grange mid week for afternoon tea. I was told when i booked that we would not be able to have it in the lounge that day as there was a function on. That was fine with us and we appreciated the staff giving us the oppertunity if we did have a problem with it. We had afternoon... More

I normally stay in a particular hotel in Newcastle, but as they were busy, and wanted >£100 a night, I booked into this hotel, rather cheaply in Ponteland, and drove the half hour into Newcastle. The hotel was a lovely country house hotel with impeccable service. Given, there was not an excess of staff (but I was the only person... More

Well we had a totally different experience to the lady who was disappointed . We met a gentleman at the hotel about our wedding next summer and found him really knowledgable and who pointed out the advantages and disadvantages of our wedding ideas . We valued his expertise and he gave us options . He really helped us and wanted... More

I had almost booked in at the local premier inn, but was put off by £72 with no breakfast price tag. I drove around looking for options and found Horton Grange the was asked if I wanted a superior room but I told the gentleman a standard room would be fine, which cost me £75 with a cooked breakfast included.... More

I stopped at Horton Grange with my partner in the garden room. We found the room very small. The carpet in the bedroom was stained, there was cobwebs on the windows. The shower was disgusting with thick black gunge dripping onto your body when showering. The next day on my return I complained about what I had found. The Manager... More

We were excited by the prospect of this hotel being the venue for our wedding and as such visited the hotel rather optimistic only to be deflated by a disinterested gentleman who really couldn't give a hoot! Not the attitude you want when you're planning the most important day of your life which is a shame as it is a... More

We stayed here as it was the venue for our niece's wedding. We stayed in a Garden Room, small but very nice. The food and service was fabulous, couldn't fault it. It was one of the best weddings we've been too. More

This hotel is in a good location and is basically a lovely old house BUT no thought or care has been given to the needs of guests. It is chronically understaffed. Nobody greeted us on arrival and we waited around finally going into the kitchen to find somebody. We did not fill in guest registration forms which surprised us. Our... More

I stayed for two nights, the company I was working with booked me in as it was close to the plant. I usually go for the big hotel with pool etc but I was very happy with my stay. The room was comfortable, had everything i needed, food was amazing and service with a smile. More