The hotel was chosen because my family are dotted about uk and this was central and I also wanted to do the Beatles thing for my 60th. Well the hotel did not let us down. The restaurant looked after us very well, giving us 35 adults and 4 children our own area for dinners and breakfasts. The reception, bar and... More

Stayed here for a last minute one night get-away. Found an online deal for dinner, bed & breakfast for £75 and really for the price it was perfect. Receptionist staff were very pleasant and helpful. Upon arrival we had been upgraded to an Upper Deck room, which was lovely, comfy bed, full sky package on the tv and a rain... More

Booked an upper deck double room for a one night stay due to a customer visit in the area. We arrived for a late check in and was told that there has been a glitch in the system and that they had no more upper deck double rooms available. My college was offered a standard double room with a lower... More

A very enjoyable 2 night stay - comfortable bed, lovely breakfast and very pleasant staff. Could have done with a better view from the bedroom window instead of having to look at the air conditioning units but we would definitely come back for another stay. Very poor TV reception, pictures were not clear at all.

I stayed here on business for 3 nights. The receptionists are very friendly and helpful. My room was nice and clean, although there was mould on the seals in the shower! I had 'upgraded' to an upperdeck room and it was larger and better equipped than a standard room. It was still not as fantastic as they make it out... More

We have stayed here before, this was a special occasion and all the preparation I asked the hotel to make they did so without question and some of it gratis! The room we had was excellent but it was one of their superior "upper deck" rooms. Facilities are excellent, great pool, jacuzzi, steam room and sauna all in the deal.... More

I had booked for two nights and got dinner, bed and breakfast for one night at a great rate, the second night just bed and breakfast. I dined in the Italian restaurant and certainly no complaints about food or staff. Indeed, the chef had created a great Italian menu with every item different, not pizza after pizza after pizza. There... More

From the outside and in the entrance area all looks good. A nice Costa coffee cafe and various sporty types coming through to use the gym facilities. It's just when you go behind the scenes everything looks very tired. First evidence is the fire doors down the long corridors which have been battered by the laundry trollies. The room doors... More

The hotel staff were very friendly. The room clean and functional. The restaurat food was hot but the service very slow. They paid more attention to people arriving than those already seated. The wine prices are pretentious for a budget chain. The food service in the pub was the same, an hour's wait for a burger. What really alarmed me... More