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Mercure Chester North Woodhey House Hotel

3.0 of 5
Berwick Road, Little Sutton CH66 4PS, England
Hotel amenities
Mercure Chester North Woodhey House Hotel
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390 reviews from our community

Traveller rating
    110
    150
    71
    30
    29
See reviews for
Families
54
 
Couples
211
 
Solo
13
 
Business
22
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Northampton, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 12 May 2013 NEW

Just returned from an enjoyable 2 night all inclusive break booked through Hotelshop UK. Paid £208 for myself and my wife for 2 nights bed breakfast, 2 course evening meal and free drinks from 7-11pm each night. Executive room upgrade given. Lunch was also included though we only took this on the first day as out and about on the... More

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east anglia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 8 May 2013

Booked through our Tesco clubcard. Just as well. The place was shabby and the service was awful. They treated us with suspicion when we arrived. One of the cleaners left the door to slam shut on me as I carried my bags through. The place was shabby and down at heel. The pool had tiles falling off, the steam room... More

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gm-woodhey, Manager at Mercure Chester North Woodhey House Hotel, responded to this review
12 May 2013

Thank you for taking the time to write a review with regard to your recent stay. I was disappointed to read your comments in relation to the service and welcome in particular – you will see that in previous reviews that guest’s often commend the friendliness of our staff. Your welcome was not reflective of our usual service standards and... More

Manchester, United Kingdom
Contributor
20 reviews 20 reviews
7 hotel reviews
Reviews in 14 cities Reviews in 14 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 7 May 2013

We liked the location of this hotel which is why we chose it - it was a voucher for birthday present. But we felt the hotel could be improved in a few ways. The quiet room we had asked for was at the back of the hotel, but next to the heating system for the leisure centre. The next room... More

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gm-woodhey, General Manager at Mercure Chester North Woodhey House Hotel, responded to this review
8 May 2013

Thank you for taking the time to pass on your feedback following your recent stay with us. I am delighted that you enjoyed your experience with us, and I really appreciate your comments in relation to the staff and service. Once again many thanks for your much valued feedback and I look forward to seeing you in the hotel in... More

uk
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 of 5 stars Reviewed 1 May 2013

Had 2 night stay given as a Christmas present and stayed 28-30th April. Friendly and quick check in the room was clean and warm with tea and coffee facilities. overall we were satisfied with the hotel and food-breakfast was especially good and varied in choice with the 2 staff members really on the ball( they should perhaps train the restaurant... More

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gm-woodhey, General Manager at Mercure Chester North Woodhey House Hotel, responded to this review
8 May 2013

I would like to take this opportunity to say thanks for your review on the hotel, I'm glad that you enjoyed your visit to the hotel. The team will be very pleased to know that their service has been recognised in particular the breakfast team. Once again thank you and I hope you will return to the Mercure Chester North... More

East Cowes, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 27 April 2013

stayed at this hotel in 2012 it was my first coach holiday and it was brilliant. the hotel although a bit out of the way, was good. the food was excellant and the room l was given was nice. the staff at this hotel were friendly and nothing was too much trouble for them. the holiday itself took in a... More

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gm-woodhey, General Manager at Mercure Chester North Woodhey House Hotel, responded to this review
30 April 2013

I would like to take this opportunity to personally thank you for taking the time and trouble to write your review of the Mercure Chester North for our future guests; I have to say I was delighted to read that you had a wonderful experience. Please be assured that I have already passed on to the team your very kind... More

Cumbria
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 25 April 2013

We chose this hotel for its positon between Chester and Liverpool, intending to use it as a base for visiting both cities. On arrival we were greeted by 2 very friendly receptionists and were very speedily checked in. The room was spacious and very clean with tea/coffee making facilities, wide screen TV and good sized bathroom. After a walk into... More

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gm-woodhey, General Manager at Mercure Chester North Woodhey House Hotel, responded to this review
30 April 2013

Thank you for taking the time and trouble to post your review regarding your recent stay at the hotel. I note that in general, you enjoyed your stay with us you were let down by the service received in our bar area and for that I would like to personally apologise. I will personally follow this up with the team... More

liverpool
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 24 April 2013 via mobile

Stayed here weekend of April 19-22,we have stayed here before and returned again as we enjoyed our last stay. Although we really only use the hotel as a base we still use the facilities while there and have breakfast at the hotel.The staff are a credit to the hotel and the breakfast caters for all needs and was thoroughly enjoyable... More

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gm-woodhey, General Manager at Mercure Chester North Woodhey House Hotel, responded to this review
30 April 2013

I am delighted that you had an enjoyable stay here at the Mercure Chester North. I would like to pass on my sincere thanks for taking the time to post your feedback on the site, as it is always nice to read that our guests are being well looked after by the team. Once again many thanks and I look... More

Wollaston, null, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 21 April 2013

good standard 3 star hotel clean friendly staff food good .liked all inclusive option.good position LIVERPOOL CHESTER and CHESHIRE OAKS outlet village .nice gym and pool unfortunately steam room not working.

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gm-woodhey, General Manager at Mercure Chester North Woodhey House Hotel, responded to this review
23 April 2013

I would like to thank you for taking the time to pass on your feedback following your recent stay here at the Mercure Chester North. I am delighted that you enjoyed your experience with us. I look forward to welcoming you back to the hotel in the near future. Kind regards Paul Wadsworth More

pershore
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 17 April 2013

This is a bulk standard Mercure 3 star hotel. Clean and tidy with very pleasant staff who seem to do everything between them and always seem to be on duty. We had an upgrade to an executive room -- more space. The Hotel was very warm and bedrooms were a little too warm but you can adjust the heat yourself.... More

Was this review helpful? Yes
gm-woodhey, General Manager at Mercure Chester North Woodhey House Hotel, responded to this review
23 April 2013

I would like to take this opportunity to thank you for taking the time to pass on your feedback following your recent stay with us. I really appreciate your comments in relation to the staff and service provided at the hotel. Once again I'd like to say thanks for your feedback and I look forward to seeing you in the... More

Melbourne, Australia
2 reviews
5 of 5 stars Reviewed 16 April 2013

Is a great place to stay at if you needed to access either Liveerpool or Chester or both. Found the train from Hooten to Liverpool, as suggested by hotel staff, was an easy and efficient way to get to Liverpool attractions.

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Review collected in partnership with Accorhotels.com

gm-woodhey, General Manager at Mercure Chester North Woodhey House Hotel, responded to this review
17 April 2013

I would like to thank you for taking the time to pass on your feedback following your recent stay here at the Mercure Chester North, I 'm delighted that you enjoyed your experience with us. I look forward to welcoming you back to the hotel in the near future. Kind regards Paul Wadsworth More

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Additional Information about Mercure Chester North Woodhey House Hotel

Also Known As:
Woodhey Hotel Chester
Address: Berwick Road, Little Sutton CH66 4PS, England
Region: United Kingdom > England > Cheshire > Little Sutton
Amenities:
Fitness Centre Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 hotels in Little Sutton
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The Mercure Chester North Woodhey House Hotel is situated in quiet rural surroundings, yet is only minutes from Junction 5 of the M53 and the major motorway network. Located halfway between Chester and Liverpool (with North Wales a couple of miles down the road), the Mercure Chester North Woodhey House Hotel is an ideal base for both business and leisure. All standard rooms have en-suite bath and shower, Freeview Channels, Internet access, Hairdryer, Trouser Press and complimentary tea and coffee making facilities. ... more   less 
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Mercure Chester North Woodhey House Hotel
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