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Hotel Grand Phenix Okushiga Reviews, Japan/Yamanouchi-machi, Nagano Prefecture

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Hotel Grand Phenix Okushiga

Okushiga-kogen, Yamanouchi-machi, Shimotakai-gun, Nagano Prefecture 381-0400, Japan
Hotel amenities
Hotel Grand Phenix Okushiga
25 traveller photos
Ranked #1 of 48 hotels in Yamanouchi-machi
4.5 of 5 stars 42 Reviews
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42 reviews from our community

    Trip type
Traveller rating
    32
    8
    1
    1
    0
Date Rating
Melbourne
Top Contributor
59 reviews 59 reviews
35 hotel reviews
Reviews in 30 cities Reviews in 30 cities
53 helpful votes 53 helpful votes
“As good as it gets in Japan! 4th visit does not disappoint”
5 of 5 stars Reviewed 5 February 2013

This is our 4th visit here over 5 years, each time staying at least a week...many of the staff remain and we feel like we are coming home....Saitosan in the Italian Restaurant...Mizukawasan in the Japanese Restaurant and lounge ( he has our vote for the best smile!)This is a little boutique oasis with all the charm and relaxation of a... More

Was this review helpful? Yes
See 3 more reviews by MargaretPowell for Yamanouchi-machi
grandphenix-h, マネージャー at Hotel Grand Phenix Okushiga, responded to this review
10 February 2013

Thank you for taking time out of your vacation to share your positive experience at our Hotel. We truly do appreciate your loyalty to our resort over the years. All of our associates take great pride in knowing that we have guests who come back year after year. And I am so glad to read that you had such a... More

Kyoto, Japan
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Nest in the snow”
5 of 5 stars Reviewed 25 January 2013

We finished our Japanese vacation with a week in the snow at Shiga Kogen. Unfamiliar with this part of Japan we were delighted by every new discovery. Central to a wonderful backdrop was the Hotel Grand Phenix and it's committed team who made our stay feel like a real home away from home. The rooms were spacious and well appointed,... More

Was this review helpful? Yes 1
grandphenix-h, マネージャー at Hotel Grand Phenix Okushiga, responded to this review
27 January 2013

Thank you for the great comments regarding to our staff,restaurants and overall Hotel experience ! I am so happy to hear that you enjoyed your recent experience with us. We will share your commments with our entire staff. And I truly hope you will keep the Hotel Grand Phenix in mind for your future traveling to Japan. Thanks again and... More

Melbourne, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“3 times and counting. Will continue to go here.”
5 of 5 stars Reviewed 26 November 2012

We have been coming to Japan to snow ski for a number of years now and the the Hotel Grand Phenix is a home away from home. Food: I'm vegetarian and the food selection is great. Fresh, clean and very well prepared. They even have extra fruit for my breakfasts! Staff: All the staff are wonderful. Friendly, helpful and happy.... More

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grandphenix-h, マネージャー at Hotel Grand Phenix Okushiga, responded to this review
1 December 2012

Thank you for posting your comment on Trip adviser. It is great pleasure to hear that you enjoy the hotel stay and found our staff to be helpful and friendly. Moreover we are glad to make you satisfied with the food selection. I will certainly share your comments with our entire hotel team to keep us motivated. Thank you once... More

Melbourne
Top Contributor
59 reviews 59 reviews
35 hotel reviews
Reviews in 30 cities Reviews in 30 cities
53 helpful votes 53 helpful votes
“3rd visit does not disappoint!”
5 of 5 stars Reviewed 31 January 2012

Our little ski group, including my husband and a friend of ours were the first Australians to stay at this amazing little hotel and we are still remembered by the owner and senior staff. It has been 3 years since our last visit but some staff still remain. Many more staff seem to speak English. The excellent rooms and facilities... More

Was this review helpful? Yes 8
See 3 more reviews by MargaretPowell for Yamanouchi-machi
grandphenix-h, マネージャー at Hotel Grand Phenix Okushiga, responded to this review
2 February 2012

I would like to thank you for your every visit to Hotel Grand Phenix. It was truly pleasure to serve you. We hope that your stay was pleasant and that our accommodations and service are acceptable for you,as complete satisfaction is our goal at our hotel. Please let us know if there is any ways that we might make improvements... More

Tokyo, Japan
1 review
“貴重なスキーロッジ”
4 of 5 stars Reviewed 21 May 2013 NEW
Google Translation

This review was written in Japanese.
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  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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新潟
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
“絵のようなホテル”
4 of 5 stars Reviewed 16 April 2013
Google Translation

This review was written in Japanese.
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  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Was this review helpful? Yes
grandphenix-h, マネージャー at Hotel Grand Phenix Okushiga, responded to this review
Google Translation
19 April 2013

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Chiba, Japan
2 reviews
2 helpful votes 2 helpful votes
“最近はこちらに宿泊しています”
5 of 5 stars Reviewed 6 April 2013
Google Translation

This review was written in Japanese.
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  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
More
Was this review helpful? Yes 1
grandphenix-h, マネージャー at Hotel Grand Phenix Okushiga, responded to this review
Google Translation
10 April 2013

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Tokyo, Japan
1 review
“奥志賀は春スキー”
5 of 5 stars Reviewed 18 March 2013
Google Translation

This review was written in Japanese.
Read review

  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
More
Was this review helpful? Yes
grandphenix-h, マネージャー at Hotel Grand Phenix Okushiga, responded to this review
Google Translation
22 March 2013

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Tsuruga, Japan
Senior Contributor
42 reviews 42 reviews
8 hotel reviews
Reviews in 16 cities Reviews in 16 cities
49 helpful votes 49 helpful votes
“毎年利用してます。”
5 of 5 stars Reviewed 12 February 2013
Google Translation

This review was written in Japanese.
Read review

  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
More
Was this review helpful? Yes 2
See 6 more reviews by 旅行大好き人 for Yamanouchi-machi
grandphenix-h, マネージャー at Hotel Grand Phenix Okushiga, responded to this review
Google Translation
15 February 2013

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Senior Contributor
32 reviews 32 reviews
20 hotel reviews
Reviews in 20 cities Reviews in 20 cities
31 helpful votes 31 helpful votes
“オープンからのファンです。”
5 of 5 stars Reviewed 10 December 2012
Google Translation

This review was written in Japanese.
Read review

  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
More
Was this review helpful? Yes 2
grandphenix-h, マネージャー at Hotel Grand Phenix Okushiga, responded to this review
Google Translation
11 December 2012

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Hotel Grand Phenix Okushiga
Hotel Grand Phenix Okushiga
4.5 of 5 stars 42 reviews
Enter dates 1 night 2 nights
 
Hotel Khuls Shigakogen
Great value on a similar hotel
Hotel Khuls Shigakogen  
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Additional Information about Hotel Grand Phenix Okushiga

Also Known As:
Hotel Grand Phenix Okushiga Japan/Yamanouchi-Machi, Nagano Prefecture
Address: Okushiga-kogen, Yamanouchi-machi, Shimotakai-gun, Nagano Prefecture 381-0400, Japan
Region: Japan > Chubu > Nagano Prefecture > Shimotakai-gun > Yamanouchi-machi
Amenities:
Bar/Lounge Free High-Speed Internet Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotels in Yamanouchi-machi
Price Range: $$$
Reservation Options:
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Hotel Grand Phenix Okushiga
Okushiga-kogen
Yamanouchi-machi, Shimotakai-gun, Nagano Prefecture 381-0400
Japan
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グランフェニックス ホテル　外観 室内温水プールはジャグジー、サウナ併設 ホテルのテラスを出ると、そこはゲレンデ
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