Shirouma-so was around 3-5 minute walk to the lifts at happo-one pending on how quick you want to get out there. Family run business and one of the oldest ryokans in hakuba, the locals also said they are one of the oldest familys there aswell.. Toshy is the host (also a family member) who you'll always find at reception and... More

What an enjoyable experience staying here. Staff spoke English and were very helpful, rooms were spotless, service was excellent and the food was great. A shuttle bus to the ski runs stopped within walking distance from the Ryokan. Would definitely stay here again.

We spent 4 nights in Shiroumaso. The staff are friendly and speak pretty good English. The location is nice and close to the station and conveinence store. You can get discount ticket & rental from the shop nearby. The room is very nice, clean and with decent size. Food is pretty good here as well. Strongly recommend this place if... More

Shiroumaso is an absolute gem. The owners and staff are so hospitable and very welcoming. I really loved staying here and felt very much at home. Nothing was too much trouble for the staff and they were incredibly genuine. This is a really lovely ryokan and well worth a visit. Our room was spacious and had a beautiful view of... More

We stayed 3 nights at Shirouma-So and it was the best place we stayed through our whole trip in Japan! We arrived really early in the morning (5am) as we were on a Chuo taxi from haneda airport (arrived at 11pm in haneda). We emailed the owner (Toshi) that we would be arriving early in the morning and he was... More

For a couple who usually stay in hotels, we were unsure what to expect when we booked 3 nights at a ryokan. Needless to say, our time at this beautiful and homely ryokan by far exceeded our expectations. I can honestly say, the owner of this ryokan is one of the most polite and welcoming individuals i have ever met.... More

I booked a two night stay with my partner and it was our favourite accommodation in Japan. We had a very spacious and comfortable annex room with a lovely view of the mountain. Our room didn't have a shower, but with such a great bathing and onsen room, it wasn't missed. Good location for ski rentals, lifts, food and excellent... More

I, my wife and one friend stayed at the hotel for 4 nights during our X'mas ski trip. The hotel is in great location where you can go to nearby restaurants, ski rental shops, souvenir shops and ski shuttle bus stop in walking distance. A warm and lovely typical Japanese ryokan lobby we could see when we entered the hotel.... More

My partner and I had the pleasure of staying in an ensuite room at this lovely and traditional Japanese hotel. The rooms albeit were small however beautifully finished, clean and well appointed. We took the Asama Shinkansen from Tokyo to Nagano, then a connecting bus to Hakuba. Total trip was around 4 hours and well worth the two night stay... More