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Hotel Indigo San Jose Forum Costa Rica

4.0 of 5
Del Centro Empresarial Forum 2 | 150 Mts. Sur y 50 Mts. Oeste, Santa Ana 10903, Costa Rica
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Hotel Indigo San Jose Forum Costa Rica
Ranked #6 of 7 hotels in Santa Ana
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70 reviews from our community

    Trip type
Traveller rating
    32
    25
    6
    0
    7
Date Rating
Bucharest
Senior Contributor
27 reviews 27 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 18 April 2013

I spent a week on Hotel Indigo and i can say it was a great experience. The hotel is very nice, with huge rooms, swimming pool and a basic gym. The staff was very helpful and always smiling. The breakfast choices: bacon, scrambled eggs, sausages, rice, cheese but no row vegetables. The room was very large and clean with everything... More

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HotelIndigoCR, Guest Service Executive at Hotel Indigo San Jose Forum Costa Rica, responded to this review
22 April 2013

Dear MadalinaD, Thank you very much for your review, we appreciate the time you had to write your comments which are welcome. We are very pleased to hear you had a good experience with the amenities and the service provided by our staff, our main concern is keep high standards that our guest are used to get at Boutique Hotels... More

Mexico City, Mexico
1 review
5 of 5 stars Reviewed 1 April 2013

I stayed at indigo Hotel and it was a great choice. Even when it is far from San Jose's downtown, it is a better option to stay in a quiet and nicer place than staying in the downtown. Near the hotel there are shops, restaurants and malls really close and you won't be missing anything. The hotel service is amazing,... More

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HotelIndigoCR, Guest Service Executive at Hotel Indigo San Jose Forum Costa Rica, responded to this review
6 April 2013

Dear Fernanda C., Thank you very much for taking the time to provide your kind review of your recent visit to our hotel. The entire service team was glad to hear your positive comments on your experience with us. We look forward to your next visit at our hotel and thank you again for your stay with us. Kind regards,... More

Belleville, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 21 March 2013

This hotel was ok, not great. I stayed for 5 nights. Breakfast area too dark in the morning, I look forward to seeing sun in the morning. Breakfast was so so, it was basically the same thing every day, not very tasty or great selection. Hotel a little over priced. The room was nice, with a great bed for sleeping.... More

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IHGCare, Guest Relations Manager at Hotel Indigo San Jose Forum Costa Rica, responded to this review
5 April 2013

Dear John M, Thank you so much for your candid review of our hotel. I am deeply sorry for the unacceptable service you have received from our staff. I assure you that this is not the norm you should expect from our hotel. The feedback we receive from our valued guests, like you, enables us to target problem areas and... More

Port Moresby, National Capital, Papua New Guinea
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 20 March 2013

Great hotel with very friendly, helpful staff confirmed that I'd made a good choice when I picked this hotel to stay at on my way to my dive charter and on my return journey. It has a really good functional lobby that is little different to the standard and the welcoming drink was much appreciated. The rooms are well appointed,... More

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HotelIndigoCR, Guest Service Executive at Hotel Indigo San Jose Forum Costa Rica, responded to this review
6 April 2013

Dear Jim M., Thank you very much for sharing your kind appreciations of your recent stay at our hotel. We are happy to hear you made a good decision picking our hotel for your trip. One of our goals is give the guests the opportunity to learn about the local culture and typical food on our menu is part of... More

Johannesburg, South Africa
Top Contributor
58 reviews 58 reviews
21 hotel reviews
Reviews in 25 cities Reviews in 25 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 15 March 2013

I like this hotel. It is very comfortable, the rooms are spacious and the staff are friendly and helpful. I could do with an English Breakfast, and I think the gym could do with more space and more equipment, but I did go for some great runs in the area. There are ton's of Restaurants in the surrounding area, from... More

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HotelIndigoCR, Guest Service Executive at Hotel Indigo San Jose Forum Costa Rica, responded to this review
20 March 2013

Dear Bill D, Thank you so much for choosing the Hotel Indigo as your hotel of stay during your recent trip to Costa Rica. We are pleased to hear you enjoyed your stay with us and that you feel you received great service. We addressed your appreciations about breakfast and gym with our Operations Manager. As you noticed, this neighborhood... More

Karratha, Australia
Top Contributor
71 reviews 71 reviews
57 hotel reviews
Reviews in 53 cities Reviews in 53 cities
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed 23 February 2013

I stayed here for a night before boarding a dive liveaboard with Aggressor. I can see why this place won trip advisor awards. Walking into the hotel foyer was a treat: so funky & boutique, with a great feel & delicious welcome drink. Walking into my room took my breath away: huge comfortable king size bed, gorgeous buffet with full... More

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HotelIndigoCR, Guest Service Executive at Hotel Indigo San Jose Forum Costa Rica, responded to this review
20 March 2013

Dear aussie_shark_girl, We are totally grateful for your kind comments. We are pleased to hear that you enjoyed every aspect of our hotel and our services. Each of our amenities were designed for travelers, whether on vacation or business have a pleasant stay. Also our team cares about making each visit a pleasant experience, following our philosophy of providing a... More

Zurich, Switzerland
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed 6 February 2013

I had to spend a night here for pickup on a Liveaboard trip to Cocos Island. The hotel was ok, but nothing special and too expensive for what it is. I guess this is mainly used for business trips. Staff was mixed, some very helpful others not so friendly.

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HotelIndigoCR, General Manager at Hotel Indigo San Jose Forum Costa Rica, responded to this review
14 February 2013

Dear Travelina_11, Thank you for your kind comments and feedback which help us improve our services, we will review our service standard with all our staff at an upcoming meeting to take place next week and will share your opinions with them. Since we open four years ago and as you can see in other reviews, we have been honored... More

Atlanta, Georgia
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
Reviews in 16 cities Reviews in 16 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 25 January 2013

I would absolutely stay here again. We only stayed 1 night as we arrived in SJO late and drove to MA early the next day. The restaurant was closed for the night so we walked across the street to the Asian Hibachi place. Very modern restaurant with great service. Room was comfortable and clean and modern. Parking is easy. It... More

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HotelIndigoCR, Guest Service Executive at Hotel Indigo San Jose Forum Costa Rica, responded to this review
20 February 2013

Dear Issyluna, Thank you so much for your kind words and for choosing Hotel Indigo as your hotel during your vacation in Costa Rica. We are very delighted to read that you found the hotel and neighborhood very convenient to your visit. For our guests we have room service 24 hours and for late arrivals we offer light dishes. We... More

Miami Beach, Florida
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 13 January 2013

The hotel is small but well appointed for business with all the basics in room and the interior design is modern and beautiful .I was disappointed that some fixtures are not high quality e.g plug outlets coming off the wall and that not enough soap was provided. The good thing is that the service level of the staff is so... More

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Ingrid A, Revenue Supervisor at Hotel Indigo San Jose Forum Costa Rica, responded to this review
16 January 2013

Dear guest. We greatly appreciate your kind words and comments about our hotel and the service you received during your stay. We are taking note of the situation you mention happened in your room and are making rectifications immediately with managers in charge. We are pleased you had a good experience with our staff, our commitment is always provide warm... More

Toronto, ON
Contributor
13 reviews 13 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 January 2013

We stayed one night at this great hotel! The hotel is conveniently located by tons of restaurants, grocery stores, shops etc. Our room was a nice size, beautifully decorated (I love Indigo's floors), and the toiletries were wonderful. We were greeted with fresh lemon-mint juice, a nice little touch. We used the pool and ordered lunch. Both met our expectations.... More

Was this review helpful? Yes 1
Ingrid A, Revenue Supervisor at Hotel Indigo San Jose Forum Costa Rica, responded to this review
9 January 2013

Dear Canadian_Nomad_123, Thank you very much for your kind words, we are always grateful to receive our guest’s comments. For many travelers our hotel is the ideal place for their first night in San Jose, the beginning of their adventure in Costa Rica and as their last day in the country. Our neighborhood has a variety of restaurants, bars, shops... More

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Additional Information about Hotel Indigo San Jose Forum Costa Rica

Also Known As:
Hotel Indigo San Jose Forum Costa Rica Province Of San Jose - Santa Ana
Address: Del Centro Empresarial Forum 2 | 150 Mts. Sur y 50 Mts. Oeste, Santa Ana 10903, Costa Rica
Phone Number:
Region: Costa Rica > Province of San Jose > San Jose Metro > Santa Ana
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotels in Santa Ana
#3 Family Hotels in Santa Ana
#5 Business Hotels in Santa Ana
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
A new offering from the InterContinental Hotels Group, Hotel Indigo San Jose Forum Costa Rica, is the industry's first branded boutique hotel in the region. It is uniquely designed to appeal to guests who desire affordable lifestyle, luxury, genuine service and alternative to traditional hotels without sacrificing any of the business amenities they have come to expect. ... more   less 
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Hotel Indigo San Jose Forum Costa Rica
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