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The Dukes Retreat

3.5 of 5
Pune Mumbai Road, Khandala, Lonavala 410301, India
Hotel amenities
The Dukes Retreat
Ranked #1 of 4 hotels in Khandala
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169 reviews from our community

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India
Senior Contributor
37 reviews 37 reviews
18 hotel reviews
Reviews in 19 cities Reviews in 19 cities
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 21 May 2013 NEW

Duke's retreat was always a fancy, 5 star place in my mind since my college days. I went there after 20 years and found that the place was decent, but the infra is ageing and tired. The tiles are stained. The aircon does not work properly - which is a disaster in summer. It was not fixed despite a complaint... More

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Mumbai
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 21 May 2013 NEW

We had gone for the Weekend to Dukes Retreat, Right from the welcome Drink to the Swimming Pool, The Room Cleanliness and the Indoor Games ie The Pool table and TT tables we were very pleased with the service standards not to mention the lovely spread for breakfast lunch and dinner, The rooms A/c was just right............. All and All... More

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Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 20 May 2013 NEW

Just got back from a 2 night and 3 day weekend vacation from the Dukes Retreat Resort, Khandala and feel extremely satisfied with our time we spent there. The resort is located in possibly the best location with each rooms view as the magnificent valley. The rooms are spacious and well kept. Housekeeping is beyond expectations as the rooms were... More

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Mumbai, Maharashtra, India
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 18 May 2013 NEW

We had taken 2 nights package but we liked the place so much that we extended one more night! The food and service are excellent! The breakfast is excellent! Lunch and dinner also very good and the cook even prepares items which are not mentioned in the menu! The room cleanliness is impeccable and the view from the deluxe rooms... More

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1 review
5 of 5 stars Reviewed 14 May 2013 via mobile

Very nice view from resort....... one change need to be done in food need to keep some fast food items also in buffet in dinner. Need to keep snacks also in evening.... Some changes in desert also.....

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GM_Dukes, General Manager at The Dukes Retreat, responded to this review
16 May 2013

Thank you very much for choosing to stay at The Dukes Retreat and taking time out to share your experience. All of us at The Dukes Retreat are delighted that you have enjoyed your stay as much as we enjoyed bieng at your service. We have noted your feedback on the buffet spread and would initiate appropriate corrective actions. We... More

1 review
5 of 5 stars Reviewed 13 May 2013 via mobile

I enjoyed my stay here. Have been to many hotels. But this was a cool experience. Good ambience, good customer service, great food, good recreational activities. A total complete holiday package at an affordable price.

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GM_Dukes, General Manager at The Dukes Retreat, responded to this review
16 May 2013

Thank you very much for choosing to stay with us at The Dukes Retreat and taking time out to share your experience. All of us, the ladies and gentlemen at The Dukes Retreat, are delighted that you enjoyed your experience as much as we enjoyed being at your service. We look forward to welcoming you back. On behalf of the... More

Mumbai (Bombay), India
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 11 May 2013

One of the best resorts with superb ambience and great food. For us veggies, the spread was great. I have to write about the amazing service of the staff here. Not a single annoyance or episode that could mar our wonderful holiday. I caught a cold and for two days I was requesting dining staff to serve me hot water... More

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GM_Dukes, General Manager at The Dukes Retreat, responded to this review
16 May 2013

Thank you very much for choosing to stay at The Dukes Retreat and taking time out to share your feedback. The ladies and gentlemen of The Dukes Retreat are delighted that you had a wonderful experience with us and thank you very much for your words of appreciation. Azharuddin and other members of the team are deligted that we could... More

Mumbai (Bombay), India
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 6 May 2013

We booked reservations from 2nd to the 4th of May through booking.com. when we reached there however, we were told that reservations could not be done as the otel was full and that they had informed biking.com through email. Knowing that a customer will come to them, could they not have the decency to inform us that booking confirmation could... More

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GM_Dukes, General Manager at The Dukes Retreat, responded to this review
13 May 2013

Dear Guest On behalf of the team at The Dukes Retreat, kindly accept our sincere apologies for the inconvenience caused to you. While it is our intention to provide the highest level of services and facilities, it is clearly one instance where we have failed miserably. Without offering any excuses, we would request you to clearly consider this to be... More

Mumbai (Bombay), India
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 29 April 2013

Hi, we went there somewhere in 2012....its a lovely place.....I like everything about the place...the rooms, service, staff, location......One thing that is awesome is the food.....Its mind blowing!!!!!! and they have the most extensive spread specially desserts!!!!! Will definitely go back......Cheers!!!!

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GM_Dukes, General Manager at The Dukes Retreat, responded to this review
13 May 2013

Dear Guest Thank you for choosing to stay at The Dukes Retreat and taking time out to share your feedback. All of us at The Dukes Retreat are delighted that you have enjoyed your stay with us and look forward to weloming you back. Your feedback on the food especially has been shared with the chef and his brigade and... More

Mumbai
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 19 April 2013

Stayed for our first wedding anniversary in Feb 2012. Room : The Deluxe room was simply amazing. It was big, comfortable, with superb decor and lighting. The side overlooking the valley is fully glass and gives a fantastic view. Must be heaven during monsoons. I preferred this to the cottages which had much smaller rooms. Food : This was a... More

Was this review helpful? Yes
GM_Dukes, General Manager at The Dukes Retreat, responded to this review
13 May 2013

Dear Guest Thank you for choosing to stay at The Dukes Retreat and taking time out to share your feedback. All of us at The Dukes Retreat are delighted that you have enjoyed your stay with us and look forward to weloming you back. Kindly feel free to contact the undersigned at gm@dukesretreat.com for any further assistance we can be... More

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Additional Information about The Dukes Retreat

Also Known As:
The Dukes Retreat Hotel Khandala
The Dukes Retreat Hotel
Dukes Retreat
The Dukes Retreat Khandala, Maharashtra
Address: Pune Mumbai Road, Khandala, Lonavala 410301, India
Region: India > Maharashtra > Lonavala > Khandala
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Parking Children Activities Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 hotels in Khandala
Price Range: $$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
The Dukes Retreat at Khandala is not more than a 15 minute picturesque drive away from Lonavala. The resort is a landmark located 1850 ft. above sea level. Keys Khandala is spread across 11 acres of beautifully landscaped gardens, valley-view and the mesmerizing Western Ghats. The property benefits from being set in the lap of the flora of the region and nestles amidst waterfalls, nature trails and winding forest paths. ... more   less 
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The Dukes Retreat
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