I attended a wedding at this hotel in 1984 and whilst I'm sure it has been decorated since, it was hard to tell! That said, the staff are first class, polite, cheerful, efficient and helpful, a very rare commodity these days. The room itself was fine, if a little tired. Bed was comfortable and bathroom was functional and very clean... More

Stayed for four nights as a driver with a party of 17 guests, upon arrival the staff were ready and waiting the receptionist even boarded the coach to hand out room keys to my passengers. Porterage was very quick indeed taking the bags to the rooms while the group enjoyed a welcome tea/coffee. The rooms are very spacious and comfortable... More

The rooms tastefully furnished in a French style - Accord Hotels. The beds comfortable and the restaurant,food & service excellent.Spacious parkland grounds with peacocks.Worth the money for a leisure stay.

We stayed room-only on 5th May for 1 night. Check in time was 2pm and we arrived 3pm. The room wasn't ready for another 45 minutes or so, but reception staff were very apologetic and we waited in the bar with a complimentary drink so no complaint there. We dropped our cases off in the room, a Classic Double, which... More

I arrived at the hotel with my family at roughly 2:45pm, as we were told that before 2:00pm, it wouldn't be possible for us to check in. However, once we got there, there was a small crowd of people in the lobby due to the fact that the rooms hadn't been cleaned yet and we would have to wait. We... More

My husband and I stayed here for one night as meeting a business friend for the evening. We only stayed in the hotel as visited the local village of Bearstead for a meal, which has a few good restaurants. The hotel looked a little dated, with many of the guest appearing to be elderly, however this should not put someone... More

Attended event and stayed over night. Three course meal at event great along with breakfast. Room had everything you could want except a little on the small size. We didn't use spa, pool or sauna as short on time so unable to comment.

Recently stayed on here on business and have done so on several occasions in the past. The hotel is well located, but it is looking very tired and all of the bedrooms I've occupied on each of my visits has been sadly lacking in basic decorative maintenance and upkeep and the furniture and equipment has generally been tatty. On this... More

Arrived late after travelling from France and just wanted to go to bed. Book in straight forward, all staff very helpful and nice. Hotel was as a Mercure usually is, the only problem we had was with the bed. Around one side and bottom there was only about 18ins to walk around as on one side was a step under... More