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Mercure Maidstone Great Danes Hotel

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Traveller (425)
Room & Suite (112)
Dining (46)

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About

#1 of 2 hotels in Hollingbourne
Location
Cleanliness
Service
Value

Finding an ideal family-friendly hotel in Hollingbourne does not have to be difficult. Welcome to Mercure Maidstone Great Danes Hotel, a nice option for travellers like you.

Ramada Maidstone is a family-friendly hotel offering a flat screen TV and a desk in the rooms, and it is easy to stay connected during your stay as free wifi is offered to guests.

The hotel features 24 hour front desk, a concierge, and room service. Plus, guests can enjoy a pool and a restaurant, which have made this a popular choice among travellers visiting Hollingbourne. For guests with a vehicle, free parking is available.

When you’re feeling hungry, be sure to check out The Dirty Habit, The Windmill, and The Park Gate Inn Restaurant, which are some pubs that are popular with locals and out-of-towners alike.

Mercure Maidstone Great Danes Hotel looks forward to welcoming you on your visit to Hollingbourne.

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Fishing
Patio
Highchairs available
Parking
Wifi
Indoor pool
Heated pool
Shallow end in pool
Yoga classes
Fitness / spa changing rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Outdoor dining area
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Full body massage
Manicure
Massage
Neck massage
Salon
Steam room
Baggage storage
Newspaper
Non-smoking hotel
Outdoor furniture
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Blackout curtains
Desk
Housekeeping
Room service
Safe
Coffee / tea maker
Cable / satellite TV
Bath / shower
Telephone
Wardrobe / wardrobe
Iron
Private bathrooms
Tile / marble floor
Electric kettle
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Park View
Languages Spoken
English, Polish
3.5
3.5 of 5 bubbles1,812 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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Nestled in a prime location with beautiful surroundings, the Mercure Maidstone Great Danes Hotel offers a stay that varies from the charmingly comfortable to the slightly outdated. While some guests have called out the need for refurbishments in rooms, many have found them to be tidy havens with delightful views. The staff's warmth and attentiveness often receive high marks, even if there are occasional hiccups in service efficiency. Amenities like the gym and pool stand out, although some travelers note that these could benefit from a refresh. Despite this, the overall cleanliness is frequently commended. However, there is a sentiment among guests that the pricing may not align with the offered experience, especially with unexpected additional charges.
Location
Convenient
Atmosphere
Outdated
Rooms
Dated
Value
Expensive
Cleanliness
Spotless
Service
Attentive
Amenities
Satisfactory
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Gordon M wrote a review Mar 15
1 contribution
Victoria and Steve went above my expectations of customer service. As they sorted out our entertainment. This improved our stay immensely and made our evening much more enjoyable. Thanks to them both from a very satisfied customer. We would recommend the hotel to others due their support.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Nina Djemal, Guest Services / Front Office at Mercure Maidstone Great Danes Hotel
Responded 3 days ago
Dear G2333xOgordonm, Thank you for taking your time to leave Mercure Maidstone Great Danes a FANTASTIC review, I am glad Victoria and Steve looked after you during your stay and made it all the more enjoyable. Yours Sincerely Nina Djemal Guest Service Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Chau98 wrote a review Mar 12
Norwich, United Kingdom74 contributions37 helpful votes
We stayed at this hotel in mid-March 2024 as an overnight stop between Burgundy and Yorkshire. There isn't anything special about the hotel itself - pretty standard for a Mercure - the room was good, dinner and breakfast fine. However what was outstanding, and what made me write the first review I've done for ages, were the staff - I can't remember a hotel where every person we dealt with was so pleasant and helpful, both in the restaurant and in reception. It was good value too - our bill for a prestige room, breakfast, dinner and a glass of wine each was about £175.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Nina Djemal, Guest Services / Front Office at Mercure Maidstone Great Danes Hotel
Responded 5 days ago
Dear Chau98, Thank you for taking your time to leave Mercure Maidstone Great Danes a FANTASTIC review, I am so glad that our staff were pleasant and helpful at our reception and bar! and that it was a good value, we do hope to welcome you back again in the near future. Yours Sincerely Nina Djemal Guest Service Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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joanne l wrote a review Mar 8
1 contribution
Lovely and clean and great food and the service from Elyse,Gabby,Max and Lois was exceptional, will be staying again very soon, thank you for a care free stay. They was very professional with both me and my children and very accommodating.!
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Nina djemal, Guest Services / Front Office at Mercure Maidstone Great Danes Hotel
Responded 1 week ago
Thank you for staying with us recently Joanne, it was lovely to host you here at Mercure Maidstone Great Danes. Thank you also for your feedback and kind words especially towards our team members, you are very kind. We are delighted your stay was wonderful and we look forward very much to welcoming you back sometime in the future. kind regards, Steve W Guest Services Supervisor
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Rob G wrote a review Mar 6
2 contributions
I have been visiting this hotel now for a number of weeks for business purposes. The hotel is very clean with lots of facilities including a swimming pool and Gym. The staff are very good in particular a young lady by the name of Poppy. Poppy is very pleasant and always deals with customers in a pleasant manner and always has a smile on her face.
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Date of stay: March 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Nina Djemal, Guest Services / Front Office at Mercure Maidstone Great Danes Hotel
Responded 1 week ago
Dear Rob, Thank you for taking your time to leave Mercure Maidstone Great Danes a FANTASTIC review, I am delighted you enjoyed your stay here with us! I am glad you found our hotel clean with lots of good facilities! Thank you very much for your kind comments about Poppy she will be delighted to see! Yours Sincerely Nina Djemal Guest Service Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Dave R wrote a review Mar 6
3 contributions
The hotel is clean and tidy as u would expect with lots of good facilities the staff are really helpful and polite (poppy) will be my home away from home for next few weeks. The beds are really comfortable Wi-Fi is free and works well couldn’t ask for more.
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Date of stay: February 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Nina Djemal, Guest Services / Front Office at Mercure Maidstone Great Danes Hotel
Responded 1 week ago
Dear Dave, Thank you for taking your time to leave Mercure Maidstone a Fantastic review, I am glad that you enjoyed your stay here with us! Beds here are really comfy :-) Thank you for your kind comments about Poppy she will be delighted to read! Yours Sincerely Nina Djemal Guest Service Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jill wrote a review Mar 1
Sutton Valence, United Kingdom2 contributions1 helpful vote
A great hotel for our podiatry seminar. The room was really well presented in a classroom lay out, delicious lunch and endless coffee and tea .Janie and Claire looked after us so well , nothing was too much to ask . We will be definitely back later in the year .
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Date of stay: March 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Nina Djemal, Guest Services / Front Office at Mercure Maidstone Great Danes Hotel
Responded 1 week ago
Dear Mcvarish, Thank you for taking your time to leave Mercure Maidstone Great Danes a FANTASTIC review, I am delighted you enjoyed your stay here with us! I am glad the conference went well and our Superstars Janes & Claire looked after you! we look forward to welcoming you back! Yours Sincerely Nina Djemal Guest Service Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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KentLovebug wrote a review Feb 2024
Herne Bay, United Kingdom68 contributions39 helpful votes
+1
Great things The bedroom looks beautiful Dinner is lovely and lunch also Breakfast had a great selection to choose from The wheelchair entrance was very very muddy and dirty, also the disabled stairlift was not working. However, once I told the member of staff he made sure it was all cleaned down and it looks lovely to come into hotel from outside. Staff, nice and friendly Michael first receptionist great sorted out ramp and got the whole area cleaned up. Steve manager was lovely always there to help and support make sure there was a heater put in the room and looked after us for the rest of the stay. Alison waitress was so kind and very efficient in her job, she is a very lovely lady she is an asset to the hotel. Not such good things: Bedroom was cold even though heater on, the bathroom was freezing. Thankfully this was sorted out by steve and a heater provided which was a godsend so make sure you ask if your room is cold. Spa swimming pool dated not attractive and disabled facilities for changing are very poor and dirty The lockers in the room wouldn’t work so my husband had to go from the disabled facility to the men’s facility to put the clothes in a locker and even then make sure you’ve got a padlock because they do not provide padlocks. Would we stay again yes, as long as all these things were sorted out.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Nina Djemal, Guest Services / Front Office at Mercure Maidstone Great Danes Hotel
Responded 1 week ago
Dear KentLoveBug, Thank you for taking your time to leave Mercure Maidstone Great Danes a review, I am glad you enjoyed the location and found it a lovely hotel, enjoyed your breakfast and dinner. I am sorry that the disabled entrance was a bit muddy with all of the rainfall we have had recently, I will get this looked into and rectified! Please except my deepest apologies! I have taken all of your other comments on board and haves hared with all of the departmental heads to investigate. Yours Sincerely Nina Djemal Guest Service Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Tarquin wrote a review Feb 2024
London, United Kingdom1 contribution
I attended an event at this establishment today, and must say, the Two members of staff serving this event of over 100 people worked diligently and tirelessly, smiling throughout, I noted their names and would like to say Claire and Jane are a credit to Accor hotel brand,
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Date of stay: February 2024
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Nina Djemal, Guest Services / Front Office at Mercure Maidstone Great Danes Hotel
Responded 2 weeks ago
Dear Traquin121, Thank you for taking your time to leave Mercure Maidstone Great Danes a FANTASTIC review, I am delighted you enjoyed your stay here with us. Thank you for your kind words about Jane & Claire they are our superstars of Events department! Yours Sincerely Nina Djemal Guest Service Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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kargipops wrote a review Feb 2024
Folkestone, United Kingdom45 contributions79 helpful votes
The hotel is very easy to find just off the M20. The room was fairly basic but with very comfortable beds. Good shower with bath. Hanging wardrobe with iron and board, hairdryer and extra pillows. Long mirror which is handy for outfit checking. The grounds looked lovely but as it has been so wet we left going across the grass to see the lake. It was quiet and peaceful despite there being a party going on. We had an evening meal which was fair value. However the breakfast was superb with lots of choice and beautifully presented. The facilities in the health and spa area were very good. A lovely warm swimming pool, jacuzzi and saunas. However, the best assets of the hotel are it's staff. Everyone we encountered were friendly and professional. Special mention to Poppy and Stephen at reception who both went above and beyond to help and advise us.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip: Take a walk into Hollingbourne village. We had brilliant meal on the Sugar Loaves pub.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Nina Djemal, Guest Services / Front Office at Mercure Maidstone Great Danes Hotel
Responded 3 weeks ago
Dear Kargipops, Thank you very much for taking your time to leave Mercure Maidstone Great Danes a FANTASTIC review, we are delighted that you thoroughly enjoyed your stay here with us! You are right we have beautiful ground surrounding the hotel. Thank you very much for your kind words about our staff we really go above and beyond for our guests, I will pass your comments over to our SUPER Star Steven. Yours Sincerely Nina Djemal Guest Service Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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deerog1 wrote a review Feb 2024
Kent, United Kingdom2 contributions2 helpful votes
Had a lovely stay tonight, Alison and Prabin in the restaurant and the front of house staff were brilliant and attentive , the room was spacious and presented to a high standard , I can not fault the mercure this time around they have gone above and beyond
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Nina Djemal, Guest Services / Front Office at Mercure Maidstone Great Danes Hotel
Responded 3 weeks ago
Dear Deerog1, Thank you for taking your time to leave Mercure Maidstone Great Danes a FANTASTIC Review, I am delighted that you enjoyed your stay here with us. Thank you for your kind words about our staff. I am glad we managed to look after you to a high standard and we look forward to your return. Yours Sincerely Nina Djemal Guest Service Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
C$103 - C$152 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ramada hotel maidstone, maidstone ramada, ramada maidstone
FORMERLY KNOWN AS
Mercure Maidstone Hotel
LOCATION
United KingdomEnglandKentHollingbourne
NUMBER OF ROOMS
126
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Mercure Maidstone Great Danes Hotel - UPDATED 2024 Prices, Reviews & Photos (Hollingbourne, England) - Tripadvisor

Frequently Asked Questions about Mercure Maidstone Great Danes Hotel
Which popular attractions are close to Mercure Maidstone Great Danes Hotel?
Nearby attractions include Amarok Archery (0.2 km) and St Nicholas Church Leeds (0.9 km).
What are some of the property amenities at Mercure Maidstone Great Danes Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Mercure Maidstone Great Danes Hotel?
Top room amenities include a flat screen TV, blackout curtains, and a desk.
What food & drink options are available at Mercure Maidstone Great Danes Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Mercure Maidstone Great Danes Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Mercure Maidstone Great Danes Hotel?
Conveniently located restaurants include The George Inn, The Windmill, and Vesuvius.
Are there opportunities to exercise at Mercure Maidstone Great Danes Hotel?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Mercure Maidstone Great Danes Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Mercure Maidstone Great Danes Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Mercure Maidstone Great Danes Hotel?
The staff speaks multiple languages, including English and Polish.
Are there any historical sites close to Mercure Maidstone Great Danes Hotel?
Many travellers enjoy visiting Leeds Castle (1.4 km), Stoneacre (2.8 km), and English Heritage Sutton Valence Castle (5.7 km).