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City Express Poza Rica Hotel Reviews, Poza Rica

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City Express Poza Rica

3.0 of 5
Carretera Acceso Puente Cazones No. 68, Col. Plan de Ayala, Poza Rica 92902, Mexico
Hotel amenities
City Express Poza Rica
28 traveller photos
Ranked #3 of 8 hotels in Poza Rica
3.5 of 5 stars 18 Reviews
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18 reviews from our community

    Trip type
Traveller rating
    4
    7
    5
    1
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Date Rating
Oregon
Senior Contributor
46 reviews 46 reviews
13 hotel reviews
Reviews in 18 cities Reviews in 18 cities
40 helpful votes 40 helpful votes
“The worst City Express in Mexico in my experience”
2 of 5 stars Reviewed 6 April 2013

I have stayed at this chain 4-5 times in different places all over Mexico. It's a simple and practical place. Clean and cheap. Good value for money. But not at the City Express in Poza Rica. The rooms are smaller than other similar properties, they are not well maintained, the free wifi is NOT available in all rooms and the... More

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ControlCalidad, Guest Relations Manager at City Express Poza Rica, responded to this review
10 April 2013

Good afternoon Mr. Joel, Thank you very much for contacting us, we want to apologize for what happened to the difficulties you had during your stay the problem, and internet, and told him that he followed his comments. They talk to the people involved and is working to make the internet is running at 100% so you can use it... More

Chicago, Illinois, USA
Top Contributor
103 reviews 103 reviews
71 hotel reviews
Reviews in 71 cities Reviews in 71 cities
115 helpful votes 115 helpful votes
“Acceptable option in Poza Rica”
4 of 5 stars Reviewed 12 February 2013

First of all, this hotel is really geared more towards business guests, rather than to tourists. Then, keeping in mind that Poza Rica is a town essentially based around the petroleum industry, and most of the guests staying here are visiting oil workers. That said, it is modern, efficient hotel, but it shows the effects of the type of guests... More

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ControlCalidad, Director de Relaciones con Clientes at City Express Poza Rica, responded to this review
14 February 2013

It is our pleasure to offer our services is our main motivation and commitment that your stay is pleasant and productive. Together with you we are taking an important first step in our path. We appreciate the confidence you had in sharing their experience and this commits us to continue working hard towards achieving new triumphs and today we are... More

Greenville, South Carolina
1 review
“Great Hotel and staff”
5 of 5 stars Reviewed 20 June 2012

Stayed at this hotel for a whole week, the personel is great and so kind. I loved the food. They treated me like I was part of their family and also recomended places nearby to make my week a lot lighter. Will definitely come back, totally recomend it.

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Management response:
2 July 2012

Dear guest, It is our pleasure to offer our services is our main motivation and commitment that your stay is pleasant and productive. Together with you we are taking an important first step in our path. We appreciate the confidence you had in sharing their experience and this commits us to continue working hard towards achieving new triumphs and today... More

Toulouse
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
“Very good stay!”
4 of 5 stars Reviewed 16 November 2011

The hotel is clean, confortable and the team is very thoughtful! Excellent quality/price ratio.

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Veracruz, Mexico
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
“Agradable estancia”
5 of 5 stars Reviewed 16 May 2013
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Cuernavaca, Mexico
1 review
1 helpful vote 1 helpful vote
“FIN DE SEMANA”
4 of 5 stars Reviewed 29 April 2013
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ControlCalidad, Guest Relations Manager at City Express Poza Rica, responded to this review
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1 May 2013

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Senior Contributor
21 reviews 21 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
1 helpful vote 1 helpful vote
“Satisfecho”
3 of 5 stars Reviewed 15 March 2013 via mobile
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ControlCalidad, Director de Relaciones con Clientes at City Express Poza Rica, responded to this review
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22 March 2013

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1 review
“Pesimo servicio y falta organizacion”
1 of 5 stars Reviewed 17 January 2013 via mobile
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ControlCalidad, Guest Relations Manager at City Express Poza Rica, responded to this review
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21 January 2013

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Travellers are raving about these Poza Rica hotels

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Hotel Paris FC
5 of 5 stars
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1 review
“Hotel promedio. Opción viable para descansar y continuar tu viaje al día siguiente.”
3 of 5 stars Reviewed 12 January 2013 via mobile
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ControlCalidad, Guest Relations Manager at City Express Poza Rica, responded to this review
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14 January 2013

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Senior Contributor
21 reviews 21 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
1 helpful vote 1 helpful vote
“Hotel promedio”
3 of 5 stars Reviewed 7 November 2012
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Was this review helpful? Yes
See 3 more reviews by Humberto O for Poza Rica
ControlCalidad, Guest Relations Manager at City Express Poza Rica, responded to this review
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12 November 2012

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City Express Poza Rica
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Additional Information about City Express Poza Rica

Address: Carretera Acceso Puente Cazones No. 68, Col. Plan de Ayala, Poza Rica 92902, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Veracruz > Poza Rica
Amenities:
Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Room Service Wheelchair access
Hotel Style:
Ranked #3 of 8 hotels in Poza Rica
Price Range: $
Hotel Class:3 star (3*)
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City Express Poza Rica
Carretera Acceso Puente Cazones No. 68, Col. Plan de Ayala
Poza Rica 92902
Mexico
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