We stayed here for 3 nights in mid-April and enjoyed our stay. We stayed at a total of 7 hotels while in Thailand and found the overall service standards are way below North America. When comparing this hotel to the others in Thailand, it was on par, but nowhere near what we're used to back home. Don't expect service staff... More

Allthough the location is just a few minutes near the beach, we didnt liked our stay. In fact, it was horrible. During our trip through Thailand, we stayed two separate nights in this hotel. Receptionstaff speaks very bad english and not that friendly at all. Our room was moldy, humid and fairly old. Matresses are covered with plastic covers which... More

I stayed there for 6 nights from the 15th April 2013, I found that the resort is in a very good position with regards the beach, shops etc. The lower pool was fantastic. Very cool under the waterfalls. My room was average. There was a problem with the key stand for the power. Also my bathroom had some damage in... More

It's all about the location with Serene Resort. The location is just perfect - so close to the beach and restaurants/shops. Definitely value for money on this one. Our room with pool view was in the old block and it was ok, it could definitely do with a bit of revamp. The bed was great though, really big and comfortable.... More

Very good value for money. We were happy with our 2 rooms. Clean rooms, lovely setting. Small balcony didn't bother us at all. Beds a little hard but we were so happy, busy and tired we slept like logs regardless. Setting looks just like the internet pictures. Breakfast was good. Enjoyed the smiling omelette/ egg station cook. Quiet, hard working... More

The hotel staff were all very friendly and professional. Rooms were clean and comfortable. We had a pool view room, the only thing I didnt like was how small the balcony was but there is enough room for a clothes rack, table and 2 chairs. Great value for money, would reccomend it to any one.

We stayed here 2 nights after christmas. They speak very bad english in the reception and there was many missunderstandings during our stay. The room had a bad smell, very hard beds and that extra bed or sofa that looks very nice on the photos was old and dirthy. One of the pools was covered because they were preparing for... More

I've stayed at youth hostels that were nicer than this place. It was by far one of the worst hotel experiences I've ever had. From the moment we checked in the staff and service were disorganized and inattentive - they put us in the wrong room and we had to argue for a larger room with 2 beds like we... More

Just got back from Kata Beach where we stayed for 13 nights at Serene Resort. We booked the room early on August via Trivago website and got a VERY good price (403 eur/13 nights/2 persons). And that's all I'm willing to pay on a hotel like Serene Resort, I must say. We had difficulties from the beginning with contacting the... More