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Best Western Studley Castle Hotel

3.0 of 5
Castle Road, Studley B80 7AJ, England
Hotel amenities
3.5 of 5 stars 190 Reviews
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190 reviews from our community

What travellers say about this Speciality lodging
  • Best Western(8)
  • Very nice(5)
  • Room service(5)
  • Helpful and friendly(3)
  • Many people(3)
  • Open fire(3)
Traveller rating
    55
    55
    34
    32
    14
Only show reviews for Family (25) | Couples (100) | Business (24)
Date Rating
l0vaduck
London, England
Contributor
16 reviews
10 helpful votes
5 of 5 stars Reviewed 16 February 2012 NEW

We booked a night at the Studley Castle Hotel having found it through the Avios site. Although only 3 star, it compares with many 4 and 5 star hotels we've stayed in for sheer ambience and comfort. You have to drive down some windy country lanes to get there, but it's worth it when you do. The hotel really is... More

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lavelv
Birmingham, United Kingdom
Contributor
12 reviews
4 of 5 stars Reviewed 16 February 2012 NEW

My husband and I stayed here overnight, such an old word charm and elegance about the place. We loved it, the evening meal was delicious the service excellent and the staff were so friendly. Although, we don't live too far from this hotel. We never new it existed, it is such a hidden gem. We stayed here on Valentine's night,we... More

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susan_england1
Redditch, United Kingdom
2 reviews
2 helpful votes
3 of 5 stars Reviewed 16 February 2012 NEW

We booked for a valentine night with an upgraged room the receptionist was lovely very plesant and the service she gave was good. What we had was a room with loads of cobwebs in bedroom and in ensuite. The ensuite could do with a lick of paint to get rid of the damp patches. Went to put some clothes away... More

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Claire O
Southam, United Kingdom
1 review
5 of 5 stars Reviewed 13 February 2012 NEW

I spent Saturday night at Studley Castle for our Valentines treat, especially as a Michael Buble tribute was on and we had been to 2 of these previous there and he was great ! The room was decorated lovely, really romantic, the food was good, and the entertainment as always was excellent! We love these nights at Studley Castle especially... More

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Wendy Parry, Guest Relations Manager at Best Western Studley Castle Hotel, responded to this review
16 February 2012

Many thanks for taking the time to leave your lovely feedback. It is always nice to hear when people enjoy their time at our hotel and I will pass your comments on to all the departments. Thank you again and I hope that we can welcome you back very soon. Amy Stokes - Guest Services Manager More

Leesa F
Redditch, United Kingdom
Reviewer
3 reviews
1 helpful vote
2 of 5 stars Reviewed 12 February 2012 NEW
1
person found this review helpful

My partner and I decided to go for the Valentines special night at Studley Castle, but only for the meal not overnight stay (thank goodness). We had the confirmation letter saying our table was booked for 7pm. We arrived about 5 mins before but no-one in reception knew where we were supposed to go or who was doing the meet... More

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Wendy Parry, Guest Relations Manager at Best Western Studley Castle Hotel, responded to this review
13 February 2012

Thank you for taking the time to review our Hotel. Your comments are very important to us and I will be discussing these with the teams/departments that worked on the evening. It is disappointing to hear your comments about the food as we have had some lovely feedback from other guests about how much they enjoyed the meal along with... More

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Carol E
Windsor, United Kingdom
1 review
5 of 5 stars Reviewed 5 February 2012

We have just got home after spending a very comfortable night in this wonderful castle,our room was cosy and warm and it was magical, sitting in the beautiful lounge watching the snow falling down.The dining room is very impressive as well as the decoration,will definately return for another stay. More

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Wendy Parry, General Manager at Best Western Studley Castle Hotel, responded to this review
10 February 2012

Thank you for taking the time to put your lovely feedback on trip advisor. The Castle is indeed very magical with the snow. I am delighted you enjoyed your stay, and look forward to welcoming back in the future. If i can be of any assistance please do not hesitate to let me know. Kind regards Lady Wendy Parry, General... More

Quirty
1 review
1 helpful vote
4 of 5 stars Reviewed 4 February 2012
1
person found this review helpful

I have recently taken on a contract with a large corporate company close to Studley Castle and have been staying at the Castle 2/3 nights a week. When I came to check in this week I was greeted by Lady Wendy Parry the General Manager. A little sceptical she asked me if we could have a chat, so I took... More

Was this review helpful? Yes
Wendy Parry, General Manager at Best Western Studley Castle Hotel, responded to this review
10 February 2012

Thank you for your wonderful feedback. We really do value your business here at the castle and anything we can do to assist you is our pleasure. We look forward to continuing our relationship here at the Castle with you. Kind regards Lady Wendy Parry, General Manager More

jacquie w
westbromwich
1 review
5 of 5 stars Reviewed 31 January 2012

my daughter arranged her married at studley castle which was to take place on 28/01/12. as soon as we knew we made a resorvation at the hotel. we then visited the hotel with my daughter and future son inlaw to view the rooms, my daughter was taken to room 6 and a very beautiful room it was too, as we... More

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Wendy Parry, General Manager at Best Western Studley Castle Hotel, responded to this review
10 February 2012

Thank you for your lovely and very exciting feed back on trip advisor. It is always very pleasing to read reviews such as these with all the excitement with them! If you book again to come and stay at the Castle would like to stay in room 10 please do not hesitate to let me know and i will do... More

Sarah C
Stratford-upon-Avon, United Kingdom
1 review
5 of 5 stars Reviewed 25 January 2012

I attended a private party here on Saturday evening and had a birlliant night. The room was decorated lovely and my friend told me that the staff at the hotel did it, so good job. We had a wonderful meal with pate and steak, the steak was goregous and cooked perfectly. All the staff were very helpful and friendly. My... More

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Amanda H
Redditch, United Kingdom
1 review
1 helpful vote
5 of 5 stars Reviewed 19 January 2012
1
person found this review helpful

In the lead up to our sales conference in November 2011, we found the staff to be extremeley helpful and accommodating in our requirements. With 40+ guests arriving at the same time the check in was dealt with very efficiently. Dinner was served in the lounge which is a beautiful setting with a lovely ambience. The food and service was... More

Was this review helpful? Yes
Wendy Parry, General Manager at Best Western Studley Castle Hotel, responded to this review
20 January 2012

Thank you so much for taking the time to put your lovely comments on here. I am delighted you found the Castle outstanding and we look forward to welcoming you again. Lady Wendy Parry - General Manager More

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