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Hilton Phuket Arcadia Resort & Spa

4.5 of 5
333 Patak Road, Karon, Phuket 83100, Thailand
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Hilton Phuket Arcadia Resort & Spa
Ranked #18 of 67 hotels in Karon
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1,129 reviews from our community

Traveller rating
    504
    394
    155
    52
    24
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Families
265
 
Couples
440
 
Solo
48
 
Business
59
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Bangkok, Thailand
Contributor
19 reviews 19 reviews
19 hotel reviews
Reviews in 15 cities Reviews in 15 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 19 June 2013 NEW

Stayed there for 4 nights. Location was great just by the beach road. Check-in took a long time, but understandable that there were conference taking place at the moment. Staff were not so friendly at check-in but better at check-out. My room was wonderful, clean and cozy with a view of the pool and pleasant with a mild spa-like scent.... More

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Shanghai, China
1 review
4 of 5 stars Reviewed 19 June 2013 NEW

This is a good choice for the honey moon couple to stay in Phuket. The hotel is so big and the service is good. The swimming pool is excellent and breakfast is good also. But we had to wait in the lobby for 20 Minutes since there was no spare room when we check in.

Review collected in partnership with Hilton Hotels & Resorts

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New Delhi, India
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 17 June 2013 NEW via mobile

We stayed in this resort for 5 nights and found this to be an excellent resort. It's one of the best resorts we have stayed in. The staff was very friendly and accommodating, never was a request denied. We arrived at the resort at 1130 which was a bit earlier than the check in time but we were given a... More

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Mumbai, India
1 review
5 of 5 stars Reviewed 15 June 2013 NEW

Very memorable stay. Nice location, nice nearby beaches. Hotel Master Chefs took special care to address our request of Indian-Punjabi Vegetraian Dinner & Breakfast. If I visit Phuket again with my family, I would chose the same Hotel again & again.

Review collected in partnership with Hilton Hotels & Resorts

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Essex, England
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 11 June 2013

Loved this hotel, and the staff really made it such a pleasant stay as they were so friendly. personally I had no problems with the hotel decor/age or the rooms either. one minor gripe and the reason I only give it a 4 is that you had to pay for WiFi if you wanted it in the room, (it's free... More

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HiltonPhuketArcadia, Director of Operations at Hilton Phuket Arcadia Resort & Spa, responded to this review
14 June 2013

Dear Guest, Thank you very much for taking the time to share your valuable feedback with us through TripAdvisor. We are glad to hear that you loved the stay with us. We appreciate your comments on our resort and team members. With regards to the Internet service, we’ve decided that it was fair to charge Internet access in rooms as... More

Denver, Colorado
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 11 June 2013

My family and I travel to Phuket every year and stay in different resorts to try them out... Until one day we stumbled up the Hilton Arcardia Phuket. These beats out the competition 10 fold. 80 acres of land it's like the most amazing lush green forest you've stepped foot in. The muli-cultral staff is amazing and ALWAYS willing to... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 2
Sydney, Australia
Top Contributor
95 reviews 95 reviews
26 hotel reviews
Reviews in 27 cities Reviews in 27 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 8 June 2013

I have stayed here many times but hadn't been here in approx 5 years. Was a little worried reading some reviews that it was a bit tied. The front door reception was underwhelming and only tolerable as I knew we were only there for 5 mins before being transported to the main reception. We paid for an ocean view room... More

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HiltonPhuketArcadia, Director of Operations at Hilton Phuket Arcadia Resort & Spa, responded to this review
14 June 2013

Dear Guest, Thank you for your valuable feedback and for taking the time to post your comprehensive and detailed comments on TripAdvisor. We really appreciate your valuable comments, both positive and negative. We take your disappointment seriously and will explore ways we can refine our service based on your feedback. Despite of the negative aspects, we appreciate your positive comments.... More

Hertfordshire
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 6 June 2013

Very good hotel. The staff are excellent. The decor is very modern but sticks with the Thai style. Very big, which is great, as the hotel didn't feel too busy, even though we went during Hoilday season. Being a football fan, it was good to be able to watch important games in the sports bar; even though my team lost!... More

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HiltonPhuketArcadia, Director of Operations at Hilton Phuket Arcadia Resort & Spa, responded to this review
10 June 2013

Dear Guest, Thank you very much for taking the time to share your valuable feedback with us through TripAdvisor. It’s our greatest pleasure to hear that you were enjoyed the stay at our resort. We appreciate your positive comments on various aspects of the resort and our team members. We truly appreciate your comments and I’ve passed them to the... More

Lake Stevens, United States
1 review
2 of 5 stars Reviewed 5 June 2013

They lie about what comes with your room and will not be able to help you when you call them on it! I guess i should have read the very fine print for how it really is and that you will be charged for everything while you are there!

Review collected in partnership with Hilton Hotels & Resorts

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1 review
5 of 5 stars Reviewed 5 June 2013

The hotel looks old but the facilities are great, clean and beautiful. But the reception seem bored maybe it 's just my idea. i think they don't give some sweet smile to any guests. Overall it's a great time there.

Review collected in partnership with Hilton Hotels & Resorts

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HiltonPhuketArcadia, Director of Operations at Hilton Phuket Arcadia Resort & Spa, responded to this review
10 June 2013

Dear Guest, Thank you very much for taking the time to share your valuable feedback with us through TripAdvisor. It is our pleasure to know that you enjoyed the overall stay with us. However, we are disappointed to know that some aspects of your stay were not up to your expectations and we sincerely apologies for your disappointments on the... More

 
 
Hilton Phuket Arcadia Resort & Spa
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View all 67 hotels in Karon, ranked by popularity

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Hotel Summarization (Beta)

What travellers say

  • Lotus wing(13)
  • Very good(12)
  • Executive Lounge(10)
  • Tuk Tuk(9)
  • Room service(8)
  • Patong Beach(8)
  • Staff member(6)
  • Ocean views(6)
  • Sails Restaurant(5)
  • Great Place(4)

Additional Information about Hilton Phuket Arcadia Resort & Spa

Address: 333 Patak Road, Karon, Phuket 83100, Thailand
Phone Number:
Region: Thailand > Phuket > Karon
Amenities:
Bar/Lounge Beach Business Centre Fitness Centre Free Parking Children Activities Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 On the Beach Hotels in Karon
#9 Family Hotels in Karon
#11 Top resorts Hotels in Karon
#14 Luxury Hotels in Karon
#14 Romantic Hotels in Karon
Price Range: $$
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
The resort is located on the island’s west coast and offers a range of fun and relaxation options for parents and children alike. The resort sprawls over 75-acres landscaped gardens, right on the golden sands of Karon Beach. The resort is conveniently located to four world-class golf courses, elephant riding, scuba diving, ancient golden temples and an abundance of shopping areas. It is the place that you’d rather be with your family for next holiday. ... more   less 
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Also Known As:
Hilton Phuket Arcadia Hotel Karon
Hilton Phuket Arcadia Resort And Spa
Hilton Phuket Arcadia Resort
Hilton Phuket Arcadia Hotel
Hilton Phuket
Phuket Hilton
Hilton Phuket Arcadia Resort & Spa Thailand - Karon

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Hilton Phuket Arcadia Resort & Spa
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