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All 31 Playa de Muro hotels

Be Live Grand Palace de Muro

5.0 of 5
Ctra. Alcudia Arta s/n, 07458 Playa de Muro, Majorca, Spain
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Be Live Grand Palace de Muro
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79%
Ranked #12 of 31 hotels in Playa de Muro
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159 reviews from our community

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    54
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Date Rating
London England
Contributor
18 reviews 18 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed 6 June 2013

Stayed here first week of June. The hotel exterior and lobby is impressive and it is right on an excellent beach. The staff are very friendly (apart from the moody towel attendant/life guard by the pool) and the buffet breakfast has good choice (sausages/ham/eggs/bacon/cereals/fruit/cheeses/everything). The stay was tarnished somewhat by the extra charges imposed by the hotel. Examples: 1) no... More

Was this review helpful? Yes 3
Andres Z, Director General at Be Live Grand Palace de Muro, responded to this review
16 June 2013

Dear San, Thanks for commenting your holidays on tripadvisor. It helps us a lot to know what should we work on to improve our services. We are glad you liked out lobby, it is impressive! About the extra charges, some hotels include them in their room prices. We don't. We do offer the room itself with different meals basis, and... More

Uk
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 16 May 2013

We have stayed here just a week ago ( may 2013) and it was amaizing... But... Clean, tidy, luxury.... However... We have had our room 4105 just above the morning deliveries, emptying bottles etc... Very noisy and if you can try and book the other side of the hotel, that would of been perfect, also I did not like the... More

Was this review helpful? Yes 1
Andres Z, Director General at Be Live Grand Palace de Muro, responded to this review
16 June 2013

Dear Matusu, Thanks for taking a few minutes to write down what you felt during your holidays at our Hotel. We are glad you had in general a nice stay and we apologize for the inconvenients which made your stay not totally pleasant. We will work to improve those services. Also we would like to inform you that the sunbeds... More

London
Senior Contributor
39 reviews 39 reviews
13 hotel reviews
Reviews in 21 cities Reviews in 21 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 May 2013

we stayed in the suite so the room was spacious and comfortable. we had a view overlooking the pool and sea which was nice. the breakfast was decent. hotel facilities are good, pool, spa etc. not quite sure how the hotel is a 5 star though, for me it's a nice 4 star. it's missing the luxury things to make... More

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Andres Z, Director General at Be Live Grand Palace de Muro, responded to this review
9 June 2013

Dear Kiwi, Thanks for taking a few minutes to let us know how your stay at our hotel was. We are glad that you enjoyed your stay with us. We are working hard on the small details to make our Hotel even more luxurious. We know that the 5 stars hotels are made by details, and even if we think... More

Chester, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 29 April 2013

Just returned from a week at Grand Palace de Muro, we wanted a week of relaxation and the hotel was perfect. We stayed in a standard room which was very comfortable and all rooms are close to reception, pool and other facilities. The food in main restaurant is excellent and the Japanese restaurant was very good although the piped music... More

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Andres Z, Director General at Be Live Grand Palace de Muro, responded to this review
1 May 2013

Dear Lynn, First of all we would like to thank you for choosing us for your holidays in Alcudia-Playas de MUro. Thanks also for taking time for leting us know your impressions about our Hotel. It's nice to know that you enjoyed your holidays at the Palace, that's the most important point for us as hoteliers. About the lunch at... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 21 April 2013 via mobile

Just arrived back from a 5 night stay and we were lucky to have glorious sunshine. A real plus because I like nothing better than to unwind with a good book and my iPod playing and then a quick dip in the pool to cool down. The hotel is sited on a very pleasant beach, sandy and quiet with only... More

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Andres Z, Director General at Be Live Grand Palace de Muro, responded to this review
28 April 2013

Dear Jillkeb, Thanks for choosing the Palace as Hotel for your Holidays and thanks for spending your time letting us know your impressions. It is nice to see that you would come back to us! That's the best thing we can hear from a guest as hoteliers, as it means we are doing our job properly. We are looking forward... More

Sunderland, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 April 2013

Well we've just come back from a week at this hotel,and from the start i've got to say we weren't disappointed.It was booked as a bit of a special treat,it looked good on the website,and it looked good when we arrived.The hotel is laid out in the form of a square of 4 apartment blocks,interconnected to reception area by basement-level... More

Was this review helpful? Yes 1
Andres Z, Director General at Be Live Grand Palace de Muro, responded to this review
28 April 2013

Dear eej65, Thanks for choosing the Palace de Muro to spend your Easter Holidays in our wondefull island of Mallorca. And thanks agains for spending your time writing a review about it. It is soooo pleasant to know that our guests enjoy their holidays at our Palace. Thats our major and only purpose as hoteliers. We can promise you that... More

Basel, Switzerland
Senior Contributor
22 reviews 22 reviews
21 hotel reviews
Reviews in 20 cities Reviews in 20 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 April 2013

After some waiting at the airport to fill in the small bus to drive us to the hotel we arrived to the hotel before 12 am and we didn't wait to get the room :D. PROS: excellent front desk service, smiling staff always helpful speaking different languages, welcome drink ( i love that ), overall excellent, check in was fast... More

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Andres Z, Director General at Be Live Grand Palace de Muro, responded to this review
5 April 2013

Dear Jacobo, Thanks for choosing the Palace de Muro to spend your holidays in our beautiful island. We would also thank you for the time you spent writting this review. It helps us a lot to know what we do good and we can improve. We are very happy to see that you enjoyed your holidays with us, that's our... More

Saint-Petersburg,Russia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 March 2013

My review comes a bit late - we spent 4 weeks in July 2012. Rented 2 rooms: one double + one suite,bothe sea veiw. Double was refurbished. Suite a bit aged. In general - it a perfect location - just few meters from Playa de Muro. Food is not bad - average buffet Some night shows were interesting, like "Chimica... More

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wirral
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 27 October 2012

We have just returned from a week at the Grand Palace de Muro and we have had a wonderful week. The service was polite, helpful and friendly, without being too overfriendly - we couldn't fault the receptionists and waiting on staff. The pools - both inside and out really made the hotel special. the outdoor pool was wonderful - and... More

Was this review helpful? Yes 5
Airdrie, Alberta
Contributor
14 reviews 14 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 26 October 2012

For the price of this hotel is was a little disappointing. I went in the off season and was disappointed by the lack of hotel services. You could tell they were scaling back as sections of the hotel were closed and only the buffet restaurant was available. The food at the breakfast buffet wasn't impressive and just average. The staff... More

Was this review helpful? Yes 2
 
 
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Additional Information about Be Live Grand Palace de Muro

Also Known As:
Be Live Grand Palace De Muro Hotel
Be Live Grand Palace De Muro Hotel Playa De Muro
Be Live Grand Palace De Muro Playa De Muro, Spain - Majorca
Address: Ctra. Alcudia Arta s/n, 07458 Playa de Muro, Majorca, Spain
Region: Spain > Balearic Islands > Majorca > Playa de Muro
Amenities:
Business Centre Fitness Centre Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Family Hotels in Playa de Muro
#12 Luxury Hotels in Playa de Muro
Price Range: $$$
Hotel Class:5 star (5*)
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