The Royal Hotel

Tania d

Cape Town Central, South Africa

Reviewer

3 reviews

Reviews in 3 cities

2 helpful votes

“good all round”

Reviewed 8 May 2013

We had a week-end stay over a very busy time, i.e. the olive festival. The room, service and food was very good. We really liked the fact that that non-guests were only allowed in the hotel for a booked lunch and dinner. This kept the hotel peaceful and an absolute pleasure to be at while the the small town itself... More

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Vorsters

Melkbosstrand, South Africa

Top Contributor

81 reviews

19 hotel reviews

Reviews in 27 cities

14 helpful votes

“Old Colonial Experience”

Reviewed 21 April 2013

Passing this little town we decided to sleep over. We had a room inside the hotel with a 4 poster double bed, with white linen. The rooms are not very big but is comfortable equipped with a fridge and TV. The bathroom was spacious with a bath and a shower. We realised there was no kettle or coffee in the... More

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Dear guest, Great to have a review on our hotel page from someone that just lives around the corner in beautiful Melkbosstrand. Sometimes people have the perception that The Royal is more a hotel for foreigners so great feed-back from locals is much appreciated. For more than 150 years the hotel has been catering for both national (65%) as international... More

scotsmantravelling

Scotland

Top Contributor

59 reviews

41 hotel reviews

Reviews in 37 cities

45 helpful votes

“surprisingly good in a sleepy small town”

Reviewed 19 April 2013

Riebeek Kasteel is a small but quite buzzy town that's been given a new lease of life by the wine industry in the region that is causing a big stir. Lots of new boutique style shops, cafes, etc. The hotel is easily the biggest accommodation option around, the rest being mostly B&Bs and smaller guest houses, and I had assumed... More

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Dear guest, Thank you for your review and we are glad you enjoyed your stay with us. Next time do try our breakfast options from our kitchen which are included in the rate. We have some nice options from your typical English to a lighter fare and our poached eggs with smoked salmon on Brioche with Truffle Cream is popular.... More

canuck50

Ontario, CAN

Senior Contributor

24 reviews

19 hotel reviews

Reviews in 24 cities

28 helpful votes

“Our experience was very good!”

Reviewed 13 April 2013

Sometimes you read other reviews and wonder if you actually stayed in the same hotel! This is the case for us at The Royal. We arrived early afternoon and inquired about 2 rooms....we were advised that there might be the possiblity of a reduced rate later in the day. We decided to have a drink on the veranda and just... More

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Dear guest, Thank you for your review. We are glad you enjoyed your stay and hope to welcome you back in the near future. Kind regards, Robert Brendel More

fdoamerica

Norcross, Georgia

Top Contributor

270 reviews

149 hotel reviews

Reviews in 127 cities

216 helpful votes

“All is Good but the weakness of the staff pulls down a notch 3.5 stars”

Reviewed 18 March 2013

The hotel is good and would have been rated 'Very Good' (four stars), but the staff lacked both hotel acumen and ultimately training. I felt like the management went on vacation and left the staff to fend for itself. The reception had a toddler on a blanket on the floor (hey, wait I like kids!) and after check-in, well, that... More

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Dear guest, Thank you for your review and your feed-back. I apologize for your check in at reception. What you describe are definitely not our standards. There is no excuse as all our reception staff is trained to provide you with all the service/information you described in your review and therefore disciplinary action has been taken. The 4 year old... More

HoutBayDiver

Cape Town Central, South Africa

Senior Contributor

31 reviews

27 hotel reviews

Reviews in 26 cities

77 helpful votes

“Expected more....”

Reviewed 17 March 2013

I had great expectations of this hotel, thinking it would be something extra special. And I really have no serious complaints, except for a disasterous breakfast. But I think after reviews I read I expected just a notch or two more elegance, quality and colonial charm. Lets say maybe just not a "smart" as I expected. But overall a lovely... More

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Dear guest, Thank you for sharing your review and feedback of your stay at our establishment. We regret that you did not receive the level of service we are accustomed to offer our clients and I sincerely apologize for the breakfast mix-up on Sunday the 10th of March causing delay. We had over 100 people for breakfast and on this... More

Setekleiv

Cape Town Central, South Africa

1 review

1 helpful vote

“A gem in Western Cape”

Reviewed 28 February 2013 via mobile

Overall I was positively surprised by the hotel. The staff is flexible, we could have breakfast even after closing hours, which was a pleasant gesture, also buying items on request. Only minus I can really mention is the location of our room (14) which is next to the front. It can be noisy in the morning if you want to... More

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Dear guest, Thank you for your nice review and thank you for pointing out where we can still improve on. It is correct that two of our rooms are on the stoep side of the hotel. Although it normally does not cause problems I can understand it can happen that noise will travel into the room, especially if one wants... More

PeterWaterSki

Cape Town Central, South Africa

Reviewer

5 reviews

Reviews in 2 cities

1 helpful vote

“Weekend getaway”

Reviewed 19 February 2013

Every few weeks we promise ourselves a weekend getaway. This small hotel in the lovely Swartland was worth the extra rands because the rooms are magical and you can laze around the front stoep with cocktails in hand to enjoy the sunset and watch the people go by. The food was okay, but the real treat is being able to... More

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Dear Peter, Thank you so much for your wonderful review. It really means a lot to us knowing our guests enjoyed our hotel and our beautiful village. All reviews, good or bad are shared with our staff. Kind regards, Robert Brendel More

Louise V

Reviewer

3 reviews

Reviews in 3 cities

“Elegant gem with loads of character and charm”

Reviewed 3 February 2013

We are so impress with the atmosphere of this stunning 150 year old establishment but the rooms are modern and stunning with all the bells and whistles. 5 star cuisine - every delicious dish is carefully prepared by Francois and his great team. Friendly helpful staff and hands on owners! Excellent well priced wine list -we were spoiled for choice!... More

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Dear guests, Thank you for your great review and thank you for choosing us for that most special day coming up in a few months. From our side we will do everything to make this a 6 star memory. Kind regards, Robert Brendel More

Pierre S

Amsterdam, The Netherlands

Reviewer

5 reviews

3 hotel reviews

Reviews in 2 cities

2 helpful votes

“Heaven on Earth a Royal Reception”

Reviewed 1 February 2013

Since our first visit in 2008 we come back every year to enjoy the hospitality of this beautiful hotel in Riebeek Kasteel, only a 45 minutes drive from Cape Town Int Airport. The reception by the owners Robert and Carminda Brendel who were there to welcome us personally was royal and we felt immediately at home.Our room was nice and... More

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See 2 more reviews by Pierre S for Riebeek Kasteel

Pierre S has 1 more review of The Royal Hotel

“Het Paradijs op aarde”

Reviewed 1 February 2012

Dear guest, Thank you so much for your raving review. It is always a pleasure to welcome you back year after year. And thank you also for your comments in the past. There is however one point I don't totally agree with. Although we put a lot of effort, time and creativity into our restaurant menu I would not go... More

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The Royal Hotel Reviews, Riebeek Kasteel, Western Cape

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