The Raraotonga was the worst resort I have ever stayed at. My sister had her wedding there and there were approximately 60 of us that travelled over. I have never witnessed such poor customer service from any resort. The staff were rude and treated us like we were an inconvenience. One example was upon asking for a towel at the... More

After a forgotten reservation on arrival (our honeymoon, so not a great start), and a room too close to the restaurant, things picked up. We asked for and received a transfer to the 700 block (better than the 600 block as mentioned on here by others), and had a pleasant and happy stay. The room was serviced daily, with only... More

the rooms were awesome,the wedding planners were awesome,reception was poor,would stand and wait and they would walk past ignoring you.while we were renewing our vows money was stolen from our room and no one took us seriously,in fact we were made to feel like liars! waited for something to be done but never heard back from anyone including management.food service... More

On a recent trip to Rarotonga we upgraded from the Rarotongan Beach Resort and Spa to it's sister resort The Sanctuary. It was a lovely hotel ,very friendly ,helpful ,smiling staff ,well appointed room with a million dollar view of Aroa lagoon and the coral reef. The Blue Water Grill restaurant is fantastic ,with its coral sand floor ,very tasty... More

A very nice resort, in a handy location, very peaceful. did find it quite a small resort, hwoever you have full use of the rarotongan resorts facilities & activities. Breakfast was very basic, but this seemed to be the case everywhere. Pool bar was only open from 11am-6pm, and also this area also doubled as the restaurant, activities hut, and... More

We spent 3 nights in the Sanctuary. The room was clean and spacious with a lovely view over the beach. Bed was very comfy. Great pool area where you can have drinks and lunch. Breakfast was fruits, cereals and pastries with an option to purchase hot food. The restaurant served delicious food at a reasonable price for a resort but... More

Maybe it is because we had just been staying at Etu Moana. Maybe it is because this was our once in a lifetime honeymoon to the Cook Islands (from the UK) and we'd been hoping for the very best. Regardless, we were disappointed and wished we'd spent a little more and stayed at the Little Polynesian instead. Reasons for our... More

We went to the Sanctuary on the Beach for our Honeymoon in February. We went with an open mind and weren't too concerned with what to expect because the price was pretty good. We stayed for 5 nights and really enjoyed ourselves. The pool was lovely, the room was a great size and had everything we needed. The view was... More

we stayed for 6 nights and had the best time, went with another couple, the rooms were clean and plenty big eneough, the view from our bed was awesome, palm trees with a hammock swinging inbetween the the amazing crystal clear waters of the lagoon. The staff could not have done a better job,Gold, the restaurant manager was one of... More