If you have stayed at a Best Western hotel previously, you'll understand that they are all a bit of a mish-mash of styles, ranging from 'Holy Cow, have I travelled back in time?' to 'Actually, this is fairly pleasant'. Or, in the words of Best Western, 'Hotels with personality'. When I had to travel to South Wales on business, my... More

A good time had by all at good friend's wedding. Food ok , hated the open lounge situation with a private wedding and joe public altogther-bit awkward I thought. Anyway main meal was ok, a bit rushed, with staff not really listening to customers just focussing on their duties-very 'function' service. Evening buffet very limited and certainly nothing to rave... More

It is the first time for us to stay here and we were very happy with the Hotel. When entering there is a very spacious lounge/reception area but at the same time had a cosy feel to it. We arrived at two o'clock and the hotel was busy but didn't feel crowded,,check in was smooth and the room very comfortable.... More

A really pleasing stay: 3 nights on a large group booking and amazingly well looked after by a superb staff team. Excellent room, attentive service, immaculately maintained throughout. This is a well designed hotel and delivers far more than one might expect in this sector of the industry. A credit to all of those responsible - well done!

We have been using the Parkway as a meeting point for some time now. Until recently this was an unpleasant necessity but the new owners have really made a difference. And this is not just in terms of upgrades to the surface appearance, there has been a huge turnaround in customer service too. The staff seem genuinely happy to work... More

I stayed here for one night as i was attedning a local event. The hotel was busy but the the stff were very friendly and service focussed. Room was everything it needed to be with functioning wi-fi although signal for the TV seemed weak. A truly amazing brekafst that would not have discgraced a five star hotel with choice that... More

My husband and I have stayed many times at the Parkway, but when we went at the end of April 2013 we were absolutely amazed at the changes. They are really great! Making the hotel embrace Wales is a really great idea. So much so that we are going to stay again next month. We also had a very nice... More

Enjoyed the one night stay, the hotel has a real quality feel, good parking with staff that seemed to make a real effort. A great place to meet friends for a meal after a busy day. Just one word of caution for the business traveler, three separate people with multiple devices could not access the internet initially, later found out... More

We were impressed the minute we arrived in the foyer. The ladies on reception made us feel welcome and were very helpful and chatty. Our room was lovely with comfortable chairs to sit on, instead of having to sit on the bed to watch tv! In the restaurant you had a choice of Al a carte or fixed price carvery... More