We stayed at this property on their Royal Club program. Not inexpensive ($400/nite) but worthwhile. The rooms were immaculate, with marble floors, balcony overlooking the ocean, and a bottle of chilled champagne upon arrival. The nightly entertainment exceeded expectations, as did the food at the three different restaurants we tried on the property, especially the Italian. As Royal Club visitor,... More

Food service staff went above and beyond to serve our every need and want, 2 staff stood out, Renato and Techna Occidental should be thankful to have these two working the breakfast and lunch buffet, some management did not meet our expectation, front desk was not very helpful our room was at the back(overlooking a parkinglot with a lot os... More

We returned for our 5th visit to the island, second visit to the Occidental Grand, 5/11 - 5/18 and again had a wonderful time. This time we opted for the Royal Club upgrade and were glad that we did, from the moment we arrived thru the day of our departure we were treated exceptionally well by Veronica and the other... More

This is an all-inclusive resort, which was wonderful.. We ate breakfast and lunch at the Palm and had two wonderful people wait on us each day. We always asked to sit in their section. Our hats off to Techna and Rene our waitstaff. They made our stay their very amazing. Occidental Grand should be very grateful that they have these... More

My wife and I stayed at the Occidental for our honeymoon this past week. I must say that Aruba is a beautifull location for any type of vacation. I would definitely recommend it to everyone! with that said let me tell you about our stay at the Hotel. We arrived and were immediately greeted and given a drink (Aruba Ariba... More

We were disappointed with this hotel. They don't have room service, you have to PAY for wifi which is nuts for an all inclusive. Birds are flying in and out of the restaurants which is unsanitary around all the food. The pool area is nice and so is the beach but we could have chosen a better hotel in that... More

Just got back. Resort was very nice & clean. Beach was great not choppy very calm. Weather was PERFECT! Everything was great. People are so nice. However, if you don't make resservations for the restaurants then you are stuck eating @ the Palm buffet. Which the food is decent it just got real old real fast. The rooms were clean... More

First of all, this is an all-inclusive resort, which is great if you're on a budget and want all your expenses up front with no surprises. It is not a 5 star resort, but definitely a 4. The staff we encountered were all very helpful, except for one waiter in the Italian restaurant. The location and beach are fantastic. It's... More

My husband and I recently returned from a 2 week stay at the Occidental at this amazing resort...something we do each year as time share owners. Although our regular January time had to be canceled, we opted to go in April and as always had a fabulous time. For 15 years, we have been lucky enough to return to our... More