I visited reception at about 1130hrs on a weekday, to see if the hotel had any space; it did, and I was quickly booked in. The room was adequate; everything worked, and it was clean. The buffet breakfast was included in the price, and was more than adequate. I checked in to the room immediately. The location of the hotel... More

Do not stay in this hotel. Staff from the hotel have meticulously gone through our possessions and stolen 400 euros and shoes. We left our money in our bags in the room. Although naïve from our side to leave money in our bags in the hotel room, the money was kept in a wallet, which was in a jacket, which... More

The hotel isn't too bad, considering the general level of Cuban lodging, and it is definitely very well situated, next to "everything" in the heart of town. Positive: nice personnel (reception and chambermaids).. (I didn't check their knowledge of foreign languages since I speak Spanish). Tasty and varied breakfast. Lots of floors and lots of rooms. Negative: cleanliness, and maintenance,... More

We were travelling as 1 couple and 2 singles. On arrival, we were given two rooms on the 10th floor. The toilet covers were broken and the air conditioners were very noisy. The wall was not insolent, we can hear the noise from roof top bar. The buffet breakfast was included and has not many options. The house keepers were... More

Arrived at St John's Hotel, Havana late at night after a 5 1/2 flight delay. We were travelling as 2 couples. On arrival we were given two rooms on the 5th floor, one room had mould growing on the wall, the bathroom absolutely stank similar to a mens urinal! Our friends were given the room next door, when they opened... More

This hotel is run down and very dirty. Staff were nice and breakfast was good but the condition of the hotel is very poor. Our toilet didn't flush, our windows would not close and when we spoke to reception about it they didn't seem to be able to help. There was a pool but again it was in very bad... More

I was back to hotel St Johns for three weeks this year. They have upgraded the furniture and improved the hot water system. Staff were very helpful and friendly.

The location is the biggest bonus. The breakfast (cereal, fruit, toast and eggs) and rooms are adequate and I found the reception staff and the bellboys to be friendly and helpful. On the downside the noise from the rooftop disco and even the street is fairly loud (esp the disco) so earplugs are needed. Hot water only worked sometimes. The... More

Stayed for 3 nights Nov 2011 before heading to Trinidad. A very warm welcome from all staff, clean room, central location and hot shower. When we got to our room the air con was not working but straight away was fixed. The breakfast is good and again very good service. The location is good, central where you can walk everywhere... More