Loved this place. The hotel is located at the St Francis of Assisis Square which is only a 10 minutes walk to the Central Park . It's a great location to explore Old Havana. Checking in was a breeze and I was offered an upgrade to a suite at a nominal cost which I accepted. The room (#301) was beautifully... More

Splendid location, 3 minutes walk from the Cafe Taberna which hosts the reincarnated Buena Vista Social Club (GO) then a short diagonal walk across the Plaza Vieja and you're at the best pub in Havana, the Factoria, which brews its own beers and has various bands for entertainment. Ok, the hotel, friendly and helpful staff, beautiful building, lots of marble,... More

The hotel is not what you expect from a 4 star hotel. The rooms walls are a bit dirty, the furniture not in best shape, AC very noisy. We initially thought wow, we have been tricked. But seeing Havana and specially the historical center, we soon understood that this hotel was in fact the heaven on Earth. The nearby area... More

My husband and I were booked here when our actual hotel which we had booked, Conde de la Villanueva (around the corner) had no more rooms available. To be honest we were both happier to stay at this hotel because it was far more nicer than Conde de la Villanueva. The rooms were modern, clean and quiet. The staff was... More

Great location and beautiful building in the old town. It is in an excellent location to explore the old town. You just walk out the door and you are there however be prepared you are right in the thick of all that is going on therefore you are not in for a quiet and peaceful relaxing time. But then if... More

The Palacio San Felipe could not have been more perfect. Located near everything on a pretty, quiet square with excellent staff and modern rooms fully kitted. I stayed there with my husband and 1 1/2 year old twins. It was great to find a small romantic boutique hotel that could accommodate us with cots and high chairs, rather than staying... More

Stayed here for 4 nights. Great location away from the other touristy areas but still walkable to all major attractions. Situated in a beautiful square. Breakfast was great. Rooms were clean. Front staff spoke good English and were very helpful. On the last day we had to check out by 6.30 am. There were able to make us breakfast even... More

Great location in the heart of old havana. THe building itself is beautiful and the rooms are basic but well appointed. For the price they are pretty much on the money. The service (like most of Havana) is lacklustre and uninterested. They are doing the bare minimum of their job. Don't take it personally - they aren't rude they just... More

This is a beautiful old building and the lobby and dining area are fine. The rooms are two stars at best. Our air conditioning was poor, the valve on the shower didn't work properly, you had to kick the door open, and after a number of complaints they brought a new hair dryer (the wall mounted one had no hose).... More