My husband and I spent 3 nights here in April. We did not experience any of the issues others were complaining about. The front desk clerk was very friendly when we checked in at 11pm. We received an upgrade to an Executive Suite which had an amazing view of the ocean from the gigantic balcony. There was a jacuzzi waiting... More

Just back from Havana and stayed at the above hotel. I visited the hotel 2 years ago and find it if anything better this time than the last one. The hotel is in a quiet spot near the sea but with ample road facilities of taxis and buses. It is some 20 minutes from the central part of Havana. The... More

If you need help about how to enjoy Havana just ask Camilo one of the security guards, he can recommend you some merenderos and give you special tips about where you can go. The only thing I didn't link at breakfast was the coffee but survey with some chocolate

We stayed in this hotel for 1 night during a Havana overnight/Pinar del Rio tour from our resort in Varadero. Our room was on the first floor so we could hear all the noise from the main lobby. If you are not too sensitive to noise then this isn't a big issue - we slept fine. The room was basic... More

I was in the hotel for 2 days and 1 night and I can say it was excellent, the staff was friendly, my room was perfect for what I was looking nice and quiet area the food was ok, I'm pretty sure that when I come back I will stay there without think twice

Hotel was clean, the staff were friendly (except the money exchange lady), and the breakfast buffet was decent. The bedrooms and bathrooms were spacious... very standard for a major hotel. Also the beds are a little hard for my liking, woke up a little achy, but if you are OK with that... then no worries! I want to go back... More

I spend 2 nights at this hotel, services is great, people are all friendly..everybody smile..really busy hotel. Food and drink were really good. But it is really quiet area, not close to central ..and you really need to upgrade your room..because the basic room are not the best at all..inside of the hotel..everything else was great. Really clean as well... More

Great Modern Looking Hotel from outside. Inside a totally different story. We are not picky however it wouldn't be fair for new visitors to leave my comments out. Called around 10:00AM to ask for an early check in. The receptionist told me that could not happen and check in time was 4:00PM no exceptions. Not good showing for a first... More

Stayed one night only in overnight trip to Havana. Hotel looks very nice outside and in and is clean. Unfortunately found the food to be very poor and staff very rude. At Lobby bar, took ages to get served, at 11pm when there was 3 others at the bar, staff too busy talking! In fact, they was so busy nattering... More