First: this hotel is not in Vinales, it is in Havanna. It is next to the conference centre, about 20 mins by car from central Havanna (to the West). The correct address is: Calle 146e/ 11y13, Reparto Siboney, Ciudad de la Habana, Cuba. Phone: (537) 204 3449. Hotel is a good choice if you are going to the congress center,... More

I stayed at Hotel Palco for one week for a conference. It's a good hotel and I think it's really good value for money, although the service needs A LOT of improving. It states that it's an international business hotel, so I thought that would mean they would speak English as well as Spanish, and would have all the things... More

Srayed here as part of a conference, so convenience was main objective. The reception staff were very concerned that there was no room ready when I arrived, and I did well with a quiet room on the fourth floor. Breakfast was OK, and there are good options for lunch/dinner all about the complex. There is a good pool and a... More

Very nice hotel located in area surrounded by grand embassy homes and close to Raul and Fidel Castro's estate. Our American tour group was booked into this hotel for two nights after we were "bumped" from a reservation at Hotel Nacional de Cuba. All-in-all this hotel was far better maintained than the Hotel Nacional and its rooms were nicer. While... More

This hotel is not a business hotel as it claims. There are no taxis ever to be found in front of this hotel requireing the hotel to call for a taxi each time you need one. I waited over 1/2 hour for taxi which never came in morning and finally was offered a ride by someone observing my irritation. Neither... More

Please be warned not to book rooms and pay by card on this hotel's website. Friends found that when they arrived with such a booking and receipt in hand they were refused rooms and the reception staff was rather unhelpful. Payments and orders go to an agent, but no information about this on the website, and apparantly the agent did... More

Booking this hotel online was VERY inconvenient. First, the email address they provide on their website fails to deliver your email. After several of my emails were bounced back, i had to call the hotel which costs a fortune because no one understood my pricing questions. Then when i provided my email address and asked someone to email me back,... More

Like most others I was here at a conference. I loved every minute of it- the rooms, the staff and the 24 hour bar, expecially during a category 4 hurricane which passed right over us. I agree that it is just that little bit far from the action and it is expensive if you are one person travelling back and... More

I spent a week at the Palco while on a business trip with a friend. The hotel is very modern and about as nice as most north american business class hotels. It is in a central location with easy access to most of Havana. About 15 minutes from Old Havana and 10 minutes to the Airport. The pool area is... More