The good: Good location, friendly staff, good food, friendly environment and safe. good entertainment at night. The Bad: No clock in the room. Overall very good trip. I would recommend this to anyone going to cuba. I would definitely go back here again and also to other Riu hotels in other countries.

This was my 5th visit to Varadero and first to this property, I have stayed at other RIU properties but this resort is not consistent with the services provided at the other resorts, I know, this is Cuba. The resort was beautiful and like others have said there is a lot of walking depending on where your building is located... More

First trip to Cuba with a family of 4, including 2 teens. I'm really glad that I take the reviews I read on here with half a grain of salt. Some of the reviewers have absolutely no clue what life in other countries is really like. Fact #1 - Cuba is a Spanish speaking country. Deal with it. If you... More

We have not been to cuba before and reading the reviews was dreading the holiday. Check in was a bit hap hazard not at all what I am used to at other hotels just given a map and left to your own devices but after a 11 hour flight we were just tired. The Room was lovely and clean ad... More

Mostly everything was great, and I will be going back to this same resort in the future! The food wasnt bad at all, there was a little bit of everything and we never left hungry (I was pleasantly surprised with the cuba food here). The rooms were great, the location of the resort was great, the service was EXCELLENT (especially... More

What crap hole this was. Ever been to a resort where they run out of cups so they close all the pool and beach bars? Or how a about one that runs out of toilet paper. Or how about the fact that the service from 90% of the employees is just terrible. Waitress at the snack bar was too busy... More

I have been to this hotel 3 times now. First within 6 months of opening (May), October 2012, & the last returning yesterday (May 15th 2013). This resort has gotten better each time. Keep in mind this is a big resort and holds A LOT of people! If you're looking for quiet, it might not be the best fit, although... More

Just got back. Here's my experience: Reception, room, drinks, entertainment, pool, safety and beaches is all good. THE BAD: food, services at the buffet(felt like manipulated to tip all the time or they will not give u glasses for water or clean utensils), clean towels a major problem. THE UGLY: was surprised locals approached as @ the beach resort begging... More

We had a great time at riu varadaro, this was our first time bringing our kids. It was different with kids, but really fun. One thing I do have to say is that young adults are so annoying and rude and there was too many of them there. Were not old either but its annoying to have drunk people who... More