I went here for my honeymoon and all I can say is I totally agree with the other bad reviews below. Our room was damp, mouldy and smelly. The fridge was noisy, the air con didn't work, our sink fell out in the bathroom, the staff are rude. The food is cold and always the same. The crockery and plates... More

First of all this was my 4th time to Cuba, this resort needs to get with the times, the management, seems to run the place like a mob hotel, my head manager would not be sitting around smoking cigars drinking espresso every day as there staff walks around hustling every hotel guest in the resort, air conditioning was the worst,... More

Not a great place i would say this would be a three star resort. Nice beach but thats about it. Rooms dirty and front desk staff rude. Entertainment and alacarte restaurants ok. Food was terrible to fair. No long distance calling unless you pay 2$ a minute. Drinks ok Dishes dirty and coffee not fit to drink

It was my 5th trip to Varadero. Where to start.....Here's a list of what was wrong with our room: - The bottons on the phone didn't work - The air conditioning didn't fonction right, room was very damp and warm - The door wouldn't lock - No remote control - No clean towels every time the maid did our room... More

This was my first trip to Cuba, I knew the food wouldn't be the greatest from people who have been to cuba in the past and they were right. But besides that this hotel was very dirty, we went as part of a wedding group, there were 25 of us, 20 of us ended up getting sick throughout the week.... More

I stayed at Iberostar Laguna Azul with my boyfriend and another couple from May 4th – 11th * this was my 4th trip to Cuba We arrived at the resort at noon on May 4th and were taken to a check-in room where we were greeted with friendly staff and some cocktails. To our surprise, our rooms were actually ready... More

Very dirty and stinky in the room - mould on the curtain, stains on the sofa and chairs, stains on the towels, cigarette holes on the blankets. There is always gutter smell in the room, very unpleasant. We requested to change a cleaner room. The staff told us that the hotel was fully booked. Nothing they could do. Then we... More

My husband and I had a great time at this resort. It was our second vacation in Varadero and our first at this hotel. It was sunny and hot every day with a nice breeze. Pros: The layout of the resort is great. Although the resort was at near capacity occupancy, it never felt crowded.The resort was clean and well... More

We are not fussy people but this resort was terrible!!! - Bedding very Dirty- Smelled like sweat and BO - Limited Bottled Water 1 bottle per room every second day - Unable to get bottled water at bars - Pieces of plastic toys in one bed - Filthy shower curtain - Rude staff at front desk - Drinks had chunks... More