first of all, when me and my boyfriend arrived we had to wait 4 hours for our room to get ready. when we did finally get our room we found that the floors where disgusting and the beds were not made. Half of the hotel (the better half) was under construction and basically you were left with one small section... More

Spent the week of apr 23-30 at allegro, what a shame!! I was there with 3 other girlfriends and we made the best of it, we read the reviews and hoped for the best, I'm not gonna get into details about everything because it just gets repetitive, the beach was beautiful, and by weeks end you knew which staff to... More

The Hotel was outdated. The room was 4113, it was so outdated, from the walls, to the doors, to the bathroom, to the furniture. The tv was like a computer screen. We constantly kept our stuff locked up. The shower head was not connected to anything so one person had to hold the shower head while the other one showered.... More

Our recent trip to Varadero has cured us of the inexpensive, all-inclusive big hotel beach holiday for at least awhile (if not forever). We'd never been to Cuba and wanted to see Havana and we did - had a wonderful day trip there with a driver and excellent tour guide (Harold) in a 1955 Chevy. So much history. The city... More

I came here with family and was there from April 16th to the 23rd. This hotel is absolutely GARBAGE. The food is almost a joke with such abominations of food such as wet eggs, disgusting potatoes, and chicken that was more pink than pepto-bismo. The meat was rarely cooked, it was cooked so horrible that the 2 million cats in... More

Just got back from Cuba at 4am this morning. We had a wonderful time except that the rooms need to be updated. If you can get by this part it was great.. The entertainment was the worst we seen comparing to other resorts the last 3 years. We went on the Jeep excursion it was a blast.. BUT we bought... More

Travelled with my Son(16) .Was there April 16 to the 23. Booked beach club but hotel was over booked first night.Moved to club after and room was better. Beach--Great a la carte---awful Food---runny scrambled eggs,no bacon,,,,,if early to meals lots of fresh fruit (thats what keep us going) Service most of the time in buffet not very good.Had to clean... More

This was my first trip to Cuba, I therefore left with very few expectations to this « 4 stars » hotel knowing that I should not expect the same type of commodities as a Mexico, Dominican Republic (etc) 4 stars hotel. This being said, after spending a week there and speaking with A LOT of people on the resort, everybody... More

Not sure what happened or what is happening but we felt that the Owners of the Allegro are not putting any money into this place. I think they are just trying to keep operational but are failing miserably. Food standard.... Below resort acceptability, pool drinks are very watered down and juice were just mixes of crystals. You cannot blame the... More