the staff was very freindly however incredibly SLOW! you must have patience, took us an hour just to check in, only 2 couples in front of us in line but the front desk just moves like turtles. Rooms are fairly clean and have good A/C, only very musty/mouldy smells so you have to leave the A/C going all day to... More

I was satisfied with my room, i was on the 4th floor. Pool area very busy, fun, i got bored at times.If you talk to the servers in spanish and are polite they greatly appreciate this.Food could have been better, i usually got the restaurant too late, the beach barbeque was great. The hotel was always busy, good animation. They... More

We stayed here February 2012 & we'll go back to this resort again: The food was great; entertainment was fantastic throughout every day, evening and night; at least one bar is open around the clock where they serve mostly domestic beer and rum; the beach and pool areas are among the best we saw; the staff were very good in... More

I will begin my review by noting the positives I managed think up. Majority of the staff were hard workers and more than a couple staff member went out of thier way to be extra friendly. The reservation manager whom I emailed prior to departing for our trip kindly introduced himself to my son & I and even recalled my... More

Booked in early January for a week in early Feb., chose this resort because it seems to be the only one in Varadero where kids are free until they turn 15, as opposed to 13 everywhere else. The result was our 13 year old son had lots of playmates to socialize with while on the resort....a bonus! The resort itself... More

Firstly, I would like to explain that my husband and I are not demanding individuals and only ask for common respect which is what we always provide to people. There are good and bad issues that I would like to touch on. Hotel room; Make sure that you stay in the new building not the old building as the old... More

I have been going to this resort for many years now, we go in September and then in April. A couple of things that are plus and minus as truthful as I can be. * Niceness will go a long way, not tips, not complaining, just be nice and they will treat you nice. * Some rooms are not as... More

One thing my wife and I will never do again is travel with SunWing Vacations and or stay at the Playa de Oro Hotel in Veradero Cuba. The Hotel Rooms are in terrible condition the hotel staff say "Canadians have to High Expectations" when they want a room with no mould , weeping water, and plumbing that actually works. The... More

We visited this resort from Jan 29th - Feb 5th, 2012. This resort is definitely older & in need of repair but they seem to be working at it little by little. We had a very nice room with a king sized bed, overlooking the ocean (therefore quiet). The room was very clean & no bugs - it's my opinion... More