My sister, brother in law, and 2 nephews stayed at this resort in JAN. thinking they would be ok in a 4 star resort. All 4 of them returned home very sick and my brother in law actually had to see a doctor and was prescribed antibiotics and had to refrain from eating for several days due to staying at... More

Stayed here from may 7th-14 , wish I didn't even bother , Wouldn't recommend this resort to anyone , DEFINATLY NOT A 4 star , more like a 2 star ..its a shame they rate this place a 4 ..but got a good deal so why not .... Front desk is rude , doesn't understand you , very very slow... More

We traveled there from April 7- 14th 2013. Paid $600/person including taxes for a superior room. With that being, said we went in with expectations of a nice beach, okay hotel and terrible food. Resort: Superior rooms are better than the regular. Some of the other people we met had trouble with hot water and water pressure. Our room was... More

My brother and his girlfriend stayed here and when they checked into the room they saw black mold infested in the room he is highly allergic to mold. His throat closed up and could not breathe. So they spoke with the manager and they said "This is Cuba Mold is nothing. You are just being picky and complicated. We will... More

My wife and I went to this hotel a couple of weeks ago. I was expecting a very nice place since it is advertised as 4 stars resort. To my unpleasant surprise, it is not a 4 stars hotel, at least to my standards, at most it is 3 stars, it should be advertised as 3 stars. The room we... More

We went with a party of 12 and I read many of the reviews before we left and was very nervous about this resort. I am not high maintance and this resort is terrible!! We upgraded to the Supreme room which was suppost to have two double beds when we arrived there was myself, husband and 2 kids we had... More

This resort is now called the Mercure Playa de Oro. My husband and I stayed here May 4 - 11, 2013. This was our first trip to Cuba. We were pleasantly surprised with Varadero. The resort had little to offer for daytime activities but the beach and the ocean were spectacular. The food....well as they say, you don't go to... More

April 14-2013 This was the worst place we have ever stayed room was so /so ,but in the entire week we never once had clean towels were told constantly the government laundry was broken down?So no beach towels no bath towels ," to bad ".In 5 days gave out about 450$ in tips to get service .If you wanted a... More

What a great time to be had at Playa De Oro! I went with my husband and it was our first time to Cuba. We were NOT disappointed! Playa De Oro was a great resort and we would go back in a minute. The grounds were beautiful, the staff and service were INCREDIBLE, the beach was amazing, the entertainment was... More