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All 68 Santo Domingo hotels »

Hotel Palacio

3.5 of 5
Calle Duarte 106 | Colonial City, Santo Domingo 10211, Dominican Republic
Hotel amenities
Ranked #4 of 68 hotels in Santo Domingo
4.5 of 5 stars 136 Reviews
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Reviews from our community

What travellers say about this hotel
  • Zona colonial(6)
  • Rooftop pool(4)
  • Very nice(3)
  • Rooms are spacious(3)
Traveller rating
    73
    40
    19
    1
    3
Only show reviews for Family (18) | Couples (47) | Business (10)
Date Rating
babygirl715
1 review
1 helpful vote
4 of 5 stars Reviewed 9 January 2012
1
person found this review helpful

My husband and I stayed at this hotel from dec 28-jan 1 celebrating our anniversary. If u are looking for the hilton please go elsewhere. This hotel gives you a warm and welcoming feeling. We had a few problems- 1. Our jacuzzi was not working properly 2. Noise from the street 3. No wash cloths only hand towels. The staff... More

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antifaz144
New York
Reviewer
3 reviews
4 of 5 stars Reviewed 9 January 2012

Everytime I go to the Dominican Republic I stay at Hotel Palacio. It's a very convinient hotel in the Colonial Zone, close to everything. The staff is very friendly and professional. I go to DR every year and stay at this hotel... I really recommend it. More

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C S
Dania Beach, Florida
1 review
5 of 5 stars Reviewed 31 December 2011

Although we were in Santo Domingo over the Easter holiday and many places were closed, we had an abolutely wonderful weekend there! Starting with Hotel Palacio..... We did our feeble-best with Spanish and they reciprocated with being warm and gracious hosts. The layout of the hotel provides wonderful little nooks that are charming and relaxing. The location is perfect -... More

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Dheigel
1 review
5 of 5 stars Reviewed 24 December 2011

We stayed at the Palacio on 12/21/11 during an overnight trip via rental car from Punta Cana. We selected the Palacio based on favorable reviews and were not disappointed. Great central location within easy walking distance of all the main points of interest made for a great home base and allowed easy explorations during our short stay. Also really appreciated... More

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FidaAndTony
Pennsylvania
Senior Contributor
26 reviews
42 helpful votes
5 of 5 stars Reviewed 13 December 2011

Once again our stay at Hotel Palacio was like going home. ... The peaceful, restful courtyard is beyond compare. The staff is like family. Dona Carmen the Housekeeping Director is a consummate professional. Front desk Managers Rosemary, Bianca, and others are the sweetest, warmest people you could imagine. Julio the daytime 'jack-of-all-trades' front door person is fantastic. The kitchen staff... More

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Teresa64151
Kansas City, Missouri
Contributor
18 reviews
1 helpful vote
5 of 5 stars Reviewed 11 December 2011

We stayed here on the last day of our travel, right before heading to the airport. I wish I would've known in advance how much we would've liked it. We would have stayed there more than one night. It was close to everything! We were just a block away from shopping, grocery store, restaurants, and a couple blocks away from... More

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Chango007
New York City, New York
1 review
1 helpful vote
3 of 5 stars Reviewed 30 November 2011
1
person found this review helpful

Stayed for 3 nights this past week and had lots of fun in Santo Domingo Pros Easy to get to; very nicely & conveniently located - two small blocks from Cathedral Santa Maria la Menor (first built church in the Americas & where Christopher Columbus' bones where said to be discovered); 5-10minute walking distance to major sites in the Colonial... More

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HotelPalacio0, Guest Relations Manager at Hotel Palacio, responded to this review
5 December 2011

Dear Guest, Thanks for your comments both positive and negative. so I can understand you chose one of the cheapest Rooms, which is the Travel Studio and actually some of it are with small television that we are changing. Almario As you understand is a colonial style hotel and many of them are reply of imobilíario of colonial times and... More

RTWTripping
Australia
Top Contributor
53 reviews
199 helpful votes
5 of 5 stars Reviewed 29 November 2011
1
person found this review helpful

This hotel was probably the best part of our visit to Santo Domingo. Beautiful rooms, very quiet, perfect location, nice staff. What more would you want? Everything about this hotel has been said in previous reviews so I am just going to add my vote of approval! More

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HotelPalacio0, Guest Relations Manager at Hotel Palacio, responded to this review
5 December 2011

Dear Guest, Thank you for you comments , we are glad you become part of our guests.... we are waiting on your next visit to Santo Domingo to follow as usual providing you a good service. My best regards, Bianka Cruz More

MuscldPapi
Oakland, CA
Senior Reviewer
8 reviews
9 helpful votes
4 of 5 stars Reviewed 27 November 2011
1
person found this review helpful

I just returned from several days in the Dominican Republic. My best frIend and I booked rooms at the Palacio and really enjoyed the experience. The hotel is a great choice given the location in the colonial zone and the staff were very helpful and courteous at all times. Our rooms were large and the AC worked effectively. I also... More

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HotelPalacio0, Guest Relations Manager at Hotel Palacio, responded to this review
5 December 2011

Dear Guest Thank you for you comments , we are glad you become part of our guests.... we are waiting on your next visit to Santo Domingo to follow as usual providing you a good service. My best regards Bianka Cruz More

NJRealtor08857
Old Bridge, New Jersey
Contributor
16 reviews
12 helpful votes
3 of 5 stars Reviewed 26 November 2011
1
person found this review helpful

This hotel has a lot of really high ratings, but to me it was average. The best part about this hotel was the room size and the real bar-minibar. The museum like quality of the building itself, the rooms and the courtyard are very charming. There is a pool on the rooftop, but the blazing sun makes it hard to... More

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HotelPalacio0, Public Relations Manager at Hotel Palacio, responded to this review
5 December 2011

Dear Guest, We are truly grateful for your comments of the hotel and the staff in general comment like that makes us keep doing the thing well to grow and improve what is not right. we apologize for the inconvenience with air conditioning but as you say we try to fix it and we are sure that will no hapen... More

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Hotel Palacio Also Known As

  • Palacio Hotel Santo Domingo
  • Palacio Santo Domingo
Address: Calle Duarte 106 | Colonial City, Santo Domingo 10211, Dominican Republic

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Hotel Palacio
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