We just returned yesterday from the Royal Suites, it was a beautiful resort. The lobby is beautiful and you are greeted warmly, with a champagne flute of fruit juice. The check in was great. The female bar staff in lobby were not so friendly, and it seemed like we were interrupting them to eat a drink. That continued throughout the... More

Firstly ,can I state that this resort has a lot of good things going for it. Perfect gardens very well kept. The rooms were lovely and to a high standard poss 4 star. However I agree with the other reviews regarding customer service , which is very ,very,very poor.on check out I had the same problem as other reviewers .I... More

Many of the staff here are spectacularly rude and surly - a problem I have never encountered in a dozen previous visits to the Dominican Republic. The prize for the most unhelpful and surly must go to the self-proclaimed reception manager (Nicolas, I think) who took my breath away with his offensive attitude. We were hoping to change our room,... More

A great vacation and a very nice spot. We upgraded to a swim up suite which was fantastic! We loved the fact that its adults only which only made the trip that much better. Just a reminder to all vacationers.....men must wear pants in ALL dinner areas. Loved the beach, didnt spend much time at it. Met some great people.... More

Sorry for the delayed review. Time constraints due to a move didn't allow for the opportunity to post.. Myself and 10 other family members visited the Palladium last November. Some stayed a week, we stayed 13 days. Four stayed at the Palace, the remainder were at the Royal Suites Turquesa. We all had an incredible vacation. We were return guests,... More

We just returned from 1 week vacation at The Royal Suites Turquesa. We love going to Dominican Republic and during the last few years have been to a few different, but only adults 5 stars hotels. Unfortunately, this is the first time that we have to give a negative review. Generally speaking, one should never rate this place as a... More

We visited the RST January 20-27th.As this was our second time we had fairly high expectations, and they were definitely met and exceeded! This resort is beautiful! The grounds are impeccable and lush. After visiting other resorts for excursions we felt even some of the 'High end' resorts could not compete with the beauty of the Grand Palladium complex. Check... More

Just went on 2/4/12 to 2/11/12 and the weather was awsome, too bad can not say the same about the resort. Food was OK, but i have been at better. Beach was packed, do not go to the right down the beach, the locals will not leave you alone. Most of the places to eat had poor air conditoning. There... More

We visited the RTS from Jan 31- Feb 7, 2012 as our Honeymoon trip. I was not impressed after a long day traveling that the bus stopped enroute to the resort to make a beer stop. The grounds and the beach are beautiful. The resort is clean and the rooms have maid and turn down service. The pools in the... More