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Majestic Elegance Punta Cana

4.0 of 5
Majestic Street | Arena Gorda a Macao, Punta Cana 3005, Dominican Republic
Hotel amenities
Majestic Elegance Punta Cana
Ranked #16 of 99 hotels in Punta Cana
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7,115 reviews from our community

Traveller rating
    4,333
    1,759
    639
    233
    151
See reviews for
Families
1279
 
Couples
4233
 
Solo
56
 
Business
56
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
New York City, New York
2 reviews
5 of 5 stars Reviewed 23 May 2013 NEW

I went to Punta Cana and spent three days in another hotel from the 13 to the 16 and then we went to my son's wedding at the Majestic Elegance and it couldn't have been better. My husband and I arrived on Thursday May 16 and left on Monday May 21 and I can tell you that it was wonderful... More

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New York City, New York
1 review
5 of 5 stars Reviewed 23 May 2013 NEW

From the moment we arrived the service was amazing 05.17.13 - 05.22.13. From the time we checked in until our last day there. The employees were so polite and generous. Had a beautiful room and an amazing view, thanks Sammy. Had great Butler service, Sammy was amazing he made sure we were always doing well. He made sure to have... More

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1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 21 May 2013 NEW

travel 05/09/2013 - 05/13/2013. My husband and I were really looking forward to ME and I really wanted to fall in love with the whole package for our honeymoon. We arrived late due to a storm delay and when we go there check in was smooth. Our butler Alfonso walked us to the room (no honeymoon banner like the other... More

Was this review helpful? Yes 1
Pacific City, Oregon
Top Contributor
56 reviews 56 reviews
31 hotel reviews
Reviews in 34 cities Reviews in 34 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 21 May 2013 NEW

This is the first time we have ever returned to the same resort, and it's because we enjoyed our first trip so much. Our first time was only 6 months after the resort opened and I had to give them only 4 stars because the food was not up to standards. I'm happy to report that the overall food is... More

Was this review helpful? Yes 2
Carver, MA
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 20 May 2013 NEW

Let me start by saying the resort itself is beautiful. Our room was a 1 bedroom suite and it was amazing. The problem starts with the service or lack thereof.....! Our airconditioning was broken upon checking in. A service man did come and attempt to fix it. It did work for 1 or 2 days but then did not work... More

Was this review helpful? Yes 1
ohio
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 20 May 2013 NEW

Arrived on a thursday, had a wedding party of 25 or so....gave us express check in. We were suppose to all be close, but instead we were spread out all over the resort. If you go with a group of people, a wise investment would be walkie talkies. The place is huge and its hard to find everyone. Designate a... More

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1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 20 May 2013 NEW via mobile

The service is basically non existent. We asked for towels and wash cloths and never got them. Our coffee maker was broke. We were supposed to have a butler. He showed us around the first day and after getting his tip we never saw him again. We asked many people for service help and they lied to us saying they... More

Was this review helpful? Yes 1
Majestic-Ele, General Manager at Majestic Elegance Punta Cana, responded to this review
24 May 2013

Dear Tonysharke, First of all, we would like to express our gratitude for sharing your impressions of your recent stay. We appreciate the observations concerning the service and the staff, and we are sorry that we were not able to impress you with our services. Even though I can assure you that we continuously work with our staff in order... More

Woodmere
1 review
5 of 5 stars Reviewed 20 May 2013 NEW

My husband and I, along with good friends, were guests of the resort at the end of January 2013 and without a doubt, it was one of the most luxurious vacations we've ever taken. We were greeted by our butler, Cesar Andujar, who promptly had our room upgraded to a magnificent suite overlooking the ocean. The service was just impeccable.... More

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new jersey
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 19 May 2013 NEW

We first visited the Majestic Elegance in May of 2012 and liked it so much that we returned again this May 11th through the 18th, 2013. When we arrived, we were checked in within less than 10 minutes. Our butler was Bladimir. We took a golf cart to our room - we were put in Building C - the Elle... More

Was this review helpful? Yes 1
See 3 more reviews by cindy9178 for Punta Cana
Bay Shore, New York
1 review
5 of 5 stars Reviewed 19 May 2013 NEW

The title says it all, this place is just out right amazing for what it cost and they really do treat you like a king. My girlfriend and I decided we wanted to go on vacation with another couple to Punta Cana. They had already stayed on the other side of the resort (Majestic Colonial) and loved it so we... More

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Majestic Colonial Punta Cana
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Hotel Summarization (Beta)

What travellers say

  • Great time(239)
  • Steak house(220)
  • Room service(203)
  • Pool bar(187)
  • Italian restaurant(184)
  • Very good(178)
  • Very nice(113)
  • Club section(87)
  • Would highly recommend(58)
  • Friendly and helpful(43)

Additional Information about Majestic Elegance Punta Cana

Address: Majestic Street | Arena Gorda a Macao, Punta Cana 3005, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Amenities:
Beach Business Centre Fitness Centre Free Breakfast Restaurant Room Service Suites Swimming Pool
Hotel Style:
#7 Romantic Hotels in Punta Cana
#12 Top resorts Hotels in Punta Cana
#12 Luxury Hotels in Punta Cana
#12 Family Hotels in Punta Cana
#15 On the Beach Hotels in Punta Cana
Price Range: $$$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Opening in October 2008, the Majestic Elegance Punta Cana is the answer to fulfill the needs of a clientele, which is becoming more demanding of a high-end menu of facilities and services. This spectacular 5 star all inclusive resort is surrounded by the most astonishing landscapes, exuberant flora and fauna, making it an ideal place for Caribbean lovers and first timers visiting the Dominican Republic. In two words “comfort and style”, is the best definition to describe the New Majestic Elegance Punta Cana. ... more   less 
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Also Known As:
Majestic Elegance Punta Cana Hotel Punta Cana
Majestic Elegance Punta Cana Hotel
Majestic Elegance Hotel Punta Cana
Punta Cana Majestic Elegance

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Majestic Elegance Punta Cana
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