We were bumped to this property after the Ocean Blue overbooked everyone in our party.
Pros..The grounds and pools are beautiful. The beach is very nice with huge waves for boogie boarding. The food ranged from just okay to really good (the Hibachi restaurant and Steak restaurant) Breakfast was the same each day. All desserts were below average. The wait...
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We travelled as a group of four families with seventeen of us in all, eight adults and nine kids from 6 to 15 yrs. We were originally booked into the Ocean Sand but were bumped a few days before we were to leave, due to overbooking . We were all somewhat concerned with the change having booked the original resort...
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My wife and I stayed at the Hard Rock Hotel & Casino resort in Punta Cana from Feb. 5th - to - Feb. 12th. In brief: we have travelled to the carribean before and have done the all-inclusive stay several times. We can honestly save this is an amazing resort and we would highly recommend staying here. We would rate...
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Hello Ken_MacKenzie, You are a Rock Star! I’m very pleased to hear that our staff rocked your world. It is wonderful that you were able to enjoy our 9 restaurants and spend some time in our luxurious spa. Thank you for taking the time to identify our Rock Star staff that helped make your stay memorable. Please let me know...
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I am a palace resort member, I loved this resort. The restaurants were wonderful with a great selection from Toro Steakhouse, pizza shops, Mexican, Italian. Zen Restaurant where they cook your meals in front of you was one of our favorites. The staff were wonderful & over 80% spoke English & we had no trouble, remember you are in a...
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Hello NewfoundlandWilds, You are truly a Rock Star! I am happy to hear that our staff rolled out the red carpet for you during your vacation. It is wonderful that you were able to enjoy our 9 restaurants and that you liked Oasis, one of the 15 pools that our guests can enjoy. Please let me know what I can...
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It goes without saying that Punta Cana is beautiful so any hotel will have that as a positive. This review is based on the hotel, not the weather, beach or scenery. *this is not our first trip to the DR
This is not the hotel for average travelers. If you are a "real housewife" you might like this place. This...
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My husband and I just got back from the Hard Rock Punta Cana. We are Palace Premier members and were concerned with the change in management, however, our trip was absolutely wonderful. The property is beautiful. The beach and ocean are great. Everyday we walked the beach and played in the waves until we were exhausted. Then we would head...
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Hello funloversiowa, I am pleased to hear that our staff rolled out the red carpet to give you a rockin vacation. We hire Rock Star staff to ensure that you are given the best service. I’m happy that you enjoyed good service at our 9 restaurants, and that you had a great time at Toro. Thank you for your comments...
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hi you guys, we were a couple travelling from Europe for our first time in DR! and I seriously question some peoples reviews. from what I see it is because you stayed over the SuperBowl weekend or a weekend in that, a special offer or you just can't be pleased! This resort is amazing! I never had intentions of going...
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Hello kindinkindi, You are a true Rock Star! I am happy to hear that our staff rocked your world with their outstanding service. I’m glad our waiters took the time to serenade your wife on a special occasion. Please let me know what I can do to help plan your next Hard Rock experience. ALL IS ONE.
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This is a lovely property, very large but with good transportation around the campus. The casino is very nice, especially during the afternoons, a great place to while away a rainy day! We loved the Asian restaurant, the others were also very good, especially the seafood one. The beach is wide with great white sand. Staff are always very helpful....
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Hello lizfle, I’m happy to hear that you enjoyed every aspect of your vacation. We hire Rock Star staff to ensure that you have a fantastic time. I’m glad you thought the rooms were “divine” and that you enjoyed our relaxing spa. Please let me know how I can help you plan your next Hard Rock vacation. TAKE TIME TO...
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Just got back from Hard Rock Punta Cana . Hotel was beautiful !! Rooms amazing ( ask for building 5 or 6 , you can get to most everything from here ), beach was one of the best I've been to . The average rateing was because of service and food .
At the Toro restaurant I ordered "crab cake...
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Hello AnnamarieV, I’m happy to hear that you thought the hotel was beautiful and the rooms were amazing. We have 9 different restaurants to appeal to a variety of different tastes. If you don’t want to relax at the beach, we have the VIBE team offering entertainment throughout the day and evening, and the extreme centre including, bicycles, rollerblades, skateboards,...
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The hotel was first class we travel alot and love to gamble .The casino was big and very fun.The beach was good it was kinda rough when we were there in January.The resturants all great food .The pools and boy theres a lot all have good wait staff to meet your every need.The best part was all inclusive to check...
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Hello mamawilson, I’m glad that our staff rolled out the red carpet and gave you top notch service. It’s wonderful that you enjoyed the varieties of food at our 9 restaurants. Please let me know how I can help you plan your next Rock Star experience. TAKE TIME TO BE KIND.
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