This hotel was horrible. The rooms were ancient, dirty, smelled bad, had no hot water and the sliding door did not close at all. (We were on the first floor) The TV was a 20 inch clunker, the lamp shades were filthy and the linens were gross. Guest services were nice and helpful but they could not help the condition... More

We enjoyed an extended weekend at this laid back, low key hotel, was just what the doctor ordered. Get a golf cart to tour the extensive grounds and see all there is to offer here. This a place to relax, and do as little, or as much as you want.

We purchased a 6 night get away from Living Social. It was my first experience with living social and the Punta Cana Resort & Club. I was skeptical about the entire trip. But thumbs up to both. It was first class all the way. The met us at the plane with a golf cart, arranged for all our luggage and... More

Just had a weekend there, so booked not all inclusive. Nightmare in charging all five times higher than Santo Domingo 4 star hotels. Lots of animals in the room. No internet service in the room as written. No refrigerator. No service for towels on the beach. Average food, not fresh but prices as in 5 star Miami. Shell gasoline on... More

Service is outstanding. The shuttles could run more frequently. Other than that, the food is amazing, the people are so friendly and warm, the beach is gorgeous, and you must check out the Ecological Reserve and swim in the natural spring/lagunas. So relaxing, so beautiful, just all around wonderful! The room rate for three nights and four days was $72++...such... More

We spent one night at this hotel. There was no refrigerator in the room. Front desk told me I should have sent a previous request, although it is offer in the room description for a Deluxe Room. No hot water available in the shower. I Called and complained, but nothing happened. The night lamp on my side did not work... More

Our trip was centered around the participation of the Punta Cana Half Marathon. The Punta Cana Beach Resort hotel was one of the recommended locations for our stay. Once we arrived it was all trouble until the minute we checked out. Our confirmed reservation was not in the system. Waited 3 hours to get our room. The hotel seems abandoned,... More

the group of 6 went this weekend , to the marathon puntacana21k first- the hotel lose the resevartion of the villita casita , we have to e mail the confirmation tha we have from the hotel of the reservationwe made 2 months ago, , then we spend 2 hours in the lobby waiting and waiting ,then emilio from the reception... More

We had a great trip! We visited the resort with a Living Social deal-- the food and drinks were great-- our room was simple, but clean and comfortable-- the beach and grounds were beautiful-- and the staff was friendly and helpful. Overall, it was a wonderful and relaxing experience. Make sure to visit the spa and request airport transportation.