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Luxury Bahia Principe Esmeralda Don Pablo Collection All-inclusive Resort Reviews, Punta Cana

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Luxury Bahia Principe Esmeralda Don Pablo Collection

4.0 of 5
Arena Gorda-Macao | Gran Bahia Principe Punta Cana, Punta Cana, Dominican Republic
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Luxury Bahia Principe Esmeralda Don Pablo Collection
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Ranked #5 of 100 hotels in Punta Cana
4.5 of 5 stars 1779 Reviews
Most recent review
“Most chilled out holiday/vacation ever”
5 of 5 stars Reviewed 17 June 2013
cwrcyn Swansea, United Kingdom
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1,779 reviews from our community

Traveller rating
    1,224
    340
    148
    43
    24
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Families
645
 
Couples
796
 
Solo
21
 
Business
15
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Swansea, United Kingdom
Senior Contributor
23 reviews 23 reviews
18 hotel reviews
Reviews in 16 cities Reviews in 16 cities
28 helpful votes 28 helpful votes
“Most chilled out holiday/vacation ever”
5 of 5 stars Reviewed 17 June 2013 NEW

My wife and I had 2 weeks here from the end of may. Second time at this resort but first time at the Esmeralda. It costs little but more to stay at the Esmeralda as compared to Punta Cana or Bavaro but it is well worth it. Our flight and transfers were all on time and check in could not... More

Was this review helpful? Yes 1
Customer Servic... B, Customer Service at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review
18 June 2013

Dear Client, All our team will be enchanted with such positive comments, which motivate us in keeping our hard work to provide you the most unforgettable experiences. We also are very pleased you enjoyed the all-inclusive program accompanied of our great staff and plenty food choice. Enjoy an all-inclusive holiday as a couple with Bahia Principe Hotels & Resorts. Warm... More

Midwest
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Bahia Principe Esmeralda PuntaCana”
4 of 5 stars Reviewed 17 June 2013 NEW

Esmeralda – Punta Cana We just returned from a 6 night stay in June 2013. The good: Beautiful Grounds, Pools, Beach Weather, Rooms Ala Cart Restaurants, Breakfast Buffets, The staff at this place work there butts off!!!Beautiful, Clean always and the rooms are fantastic. Overall the not so goods: Airport was very busy when we landed 3Planes landed around the... More

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Customer Servic... B, Customer Service at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review
18 June 2013

Dear Guest, We appreciate that you take the time to send us your comments regarding your experience during your last stay with us. We would like to have the opportunity to welcome you once again at any of our Bahia Principe Hotels & Resorts to experience the hospitality of our people, the quality of our services and facilities. Bahia Principe... More

Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
“wow what service”
5 of 5 stars Reviewed 17 June 2013 NEW

we have not arrived yet and contact with this hotel is great ,just what i call service . requests and reservations for meals all receieved the same day in fact the hour i sent them we look forward to meeting you all soon the warwick family x 10 thank you once again and most of all we will report on... More

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Customer Servic... B, Customer Service at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review
18 June 2013

Dear Susan, It will be a pleasure to welcoming you, make your stay an unforgettable experience, and show you our commitment to excellence. Thank you in advance for taking your valuable time to contacting us and for choosing our Resort as your holiday destination. Bahia Principe Hotels & Resorts, a 5 star experience in the Dominican Republic. Always at your... More

Leeds, United Kingdom
1 review
2 helpful votes 2 helpful votes
“Truly a five star holiday”
5 of 5 stars Reviewed 16 June 2013 NEW

Having recently returned from Esmeralda I am already planning our next visit. We have been to the DR before and enjoyed it but this hotel was a cut above the rest. We would like to thank our Butler Jenny who gave us a wonderful welcome,nothing was too much trouble for her,she made us feel special. The rooms are large,spacious and... More

Was this review helpful? Yes 3
Customer Servic... B, Customer Service at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review
17 June 2013

Dear Mark, We do not know how to thank you for this kind of comments. Posts such as yours delight us and gives us confidence to keep working hard to satisfy our customers and improve our service. We are glad to know that we provided you an excellent vacation. Looking forward to see you again!!! Kind regards, Customer Service Bahia... More

Green Bay, Wisconsin
1 review
“WONDERFUL RESORT”
5 of 5 stars Reviewed 15 June 2013 NEW

Stayed at the Esmeralda on our recent family vacation. It was the most beautiful resort we have ever stayed at. Only issue was a rude male worker at the front desk upon check-in. It was very family friendly and our 8 year old grandson especially had fun with Jose Alberto in the outdoor buffet. The food was very good and... More

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Customer Servic... B, Customer Service at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review
17 June 2013

Dear Kim, Thank you for acknowledging Jose Alberto, who will be proud to know that with his excellent customer service, provided your grandson a great vacation. We would like to have the opportunity to welcome and provide you once again an absolutely fantastic vacation. Best regards, Customer Service Bahia Principe Bavaro Resort More

Montreal, Canada
1 review
“Great first time in DR”
5 of 5 stars Reviewed 15 June 2013 NEW

I'm back from a week vacation at the wonderful Esmeralda. I chose this resort after following posts on forums. This was my first time in DR and It was an awesome trip. The Esmeralda is great and we were very lucky because all our requests regarding rooms and restaurant were met. Many people suggest building 90 and 91 but we... More

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Customer Servic... B, Customer Service at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review
17 June 2013

Dear Ana, We are extremely proud to know that you enjoyed an absolutely amazing stay at our Luxury Bahia Principe Esmeralda. We greatly appreciate that you have chosen our Resort for your first visit to the Dominican Republic and we are glad to know that you loved the experience. Looking forward to seeing you soon again here at your home... More

Chesterfield
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
13 helpful votes 13 helpful votes
“Fantastic resort, albeit a few niggles”
4 of 5 stars Reviewed 14 June 2013 NEW

My family and I have just returned from our 2 week break at the Esmeralda and on the whole would definitely recommend it. It is exceptional value for money compared to other hotels. The positives are many: All areas of the hotel are kept extremely clean and the hotel is beautiful, including the gardens. The drinks available as part of... More

Was this review helpful? Yes 1
Customer Servic... B, Customer Service at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review
17 June 2013

Dear Judeee, We apologize for any inconvenience you may have experienced. Please rest assured that we have take your observations into great consideration. We are glad to find out that there were some aspects you find worth to mention, especially our well maintained premises. Kindest regards, Customer Service Bahia Principe Bavaro Resort More

mississauga
2 reviews
9 helpful votes 9 helpful votes
“Another fantastic stay at this hotel”
5 of 5 stars Reviewed 13 June 2013 NEW

Look no further than this property if you want a really great vacation.This is our second trip to Esmeralda and once again our expectations were exceeded. The staff at this hotel are fantastic, accomodating and extremely professional. The public relations team are helpful and will do what they can to ensure you have a great stay. The grounds are absolutely... More

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Was this review helpful? Yes 1
Customer Servic... B, Customer Service at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review
14 June 2013

Dear Cubad, We are very pleased to know that you experienced a great family holiday and thank you for your suggestions, which are taken into high consideration. As well, it is wonderful to know that you are considering coming back to our Resort. Please rest assured that it will be a pleasure to welcome you once again. Looking forward to... More

Nottingham, England, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
“Best hotel we've been to.”
5 of 5 stars Reviewed 12 June 2013 NEW via mobile

Excellent standards throughout the hotel. Though I would recomend that you spend a little more and go to the Esmeralda section of the complex. The food is excellent in the buffet sections, and even better in the resaurants. Recomend the Takara and Bella Italia especially. Though you do have to book early to get in. Make sure you take a... More

Was this review helpful? Yes 2
Customer Servic... B, Customer Service at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review
14 June 2013

Dear Ian, Thank you for sharing your experience on TripAdvisor, and for acknowledging our fantastic gastronomy. We hope to welcome you soon and be able to provide you once again a great vacation!! Regards from the Dominican Republic! Customer Service Bahia Principe Bavaro Resort More

Ontario
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
37 helpful votes 37 helpful votes
“Very nice resort”
4 of 5 stars Reviewed 11 June 2013

Some of our experiences and observations from out stay at the Esmeralda. The bus ride to the Gran Bahia was comfortable and uneventful. Drop off and shuttle to the Esmeralda was quick and made very easy by the staff. If your shuttle has you sitting sideways then please hold on as it was a very bumpy ride! We had to... More

Was this review helpful? Yes 7
Customer Servic... B, Customer Service at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review
12 June 2013

Dear Annie, Thank you for taking the time of sharing your opinion with us which we will take in the highest consideration. We apologize for the situation you experience on the spa. We appreciate that you have highlighted our comfortable bus ride, beautiful grounds, clean pools and beautiful beach. We hope to have the pleasure to welcome you once again... More

 
 
Luxury Bahia Principe Esmeralda Don Pablo Collection
Luxury Bahia Principe Esmeralda Don Pablo Collection
4.5 of 5 stars 1,779 reviews
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Hotel Summarization (Beta)

What travellers say

  • “Very good” (43)
  • “Room service” (41)
  • “Don Pablo” (37)
  • “Bella Italia” (35)
  • “Very nice” (34)
  • “Beach area” (19)
  • “Great time” (17)
  • “Other resorts” (12)
  • “Friendly and helpful” (10)
  • “Main pool” (10)

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Additional Information about Luxury Bahia Principe Esmeralda Don Pablo Collection

Address: Arena Gorda-Macao | Gran Bahia Principe Punta Cana, Punta Cana, Dominican Republic
Phone Number:
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Amenities:
Fitness Centre Free High-Speed Internet Restaurant Room Service Swimming Pool
Hotel Style:
#3 Top resorts Hotels in Punta Cana
#4 Luxury Hotels in Punta Cana
#7 Family Hotels in Punta Cana
#15 Romantic Hotels in Punta Cana
Price Range: $$$
Hotel Class:4 star (4*)
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Also Known As:
Gran Bahia Principe Esmeralda Hotel Punta Cana
Gran Bahia Principe Esmeralda Hotel

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