The resort is very beautiful and worth every penny. The rooms are very spacious, cleaned every day and staff is very friendly. Food is excellent and at any time. Beach is a paradise and the water is the same. We stayed in building 12, a quiet place near the beach and the lobby. The only thing in the Dominican Republic... More

Staff is excellent, management not so. Our stay was for ten days during the off season. We booked Royal Club and only 5 of the rooms are updated, thankfully we got one. The bed is terrible - a wood frame around the mattress left a gap of 6 inches on either side, making it very difficult to get in an... More

I came here for my best friend's wedding and although the resort had a beautiful beach and so-so food and other accommodations the room we stayed "Grand Concierge" was disgusting. The tub was rusted the floors were nasty and the room was damp or humid. All our clothes always felt wet. When it rained (which it did) the resort grounds... More

The hotel is large but very outdated. The rooms were standard and although my group booked for 2 double beds in each room we ended up with one King size bed instead. They did not offer us any monetary compensation, or discounts or upgrades. Although it was female family members, some of us were doubled up with persons we did... More

For the first time the First Club had a lot of people. The club has the Royal Club useing the First Club we can,t use theirs. The staff at the First Club are the BEST. The food is good,the hotel is very clean, the beach is great.

Our 4th stay at the Occidental Punta Cana, Royal Club. My husband and I have been members for 5 years, and always stay in the Royal Club. This trip we brought 6 members of our family for a 50th Birthday celebration!!! By far the best vacation due to the wonderful staff in the Royal Club section, they are amazing and... More

We spent 10 days at The Occidental Grand, we had a spectacular, memorable and relaxing time! We had 10 people return from last year at the time we were there, from all over the United States and Canada. We laughed and shared many memorable and delicious meals at the First Club Bars and Royal Club and Specialty restaurants, from morning... More

We are here still but I thought I would leave my first review as rather disappointed with this hotel. We have travelled extensively and this hotel is definitely not a 4 star... We upgraded to a concierge room and never got the fruit or wine promised, as part if the purchased package, after 24 hours we asked to be moved... More

We booked this vacation through Air Transat which turned out to offer a few added perks at the resort. The Home Run pool side bar was open to Air Transat guests for breakfast and there was an area on the beach with a bar that saved a short walk. Of all the all-inclusive resorts we have been to this is... More