My family reserved a banquet room for a party.. Banqueting staff was very nice. (Teneisha and Ms Lindo). My 5 year old daughter fell into the pool, and the life guard stood looking on and made no effort to jump in. I had to jump in and grab her. Life guard was rude and crass and impolite . Reports to... More

I enjoyed my stay at the Four Seasons Hotel in Kingston, Jamaica. Upon arriving, Marcus (I believe a manager at the front desk), greeted me with the utmost professionalism. Janet was the person who recommended that I upgrade to the newly renovated section of the hotel, and I was very pleased with the room, and services. Thank you Janet. As... More

I enjoyed a three night stay at Hotel Four Season and didn't have much to complain about. The staff were really helpful and the atmosphere was always quiet and delightful and we felt safe with securities around. I got a standard room which didn't have a view but everything was close by so didn't have a problem taking a walk... More

this hotel has great looking pictures,but was a disapointment,my room door open to a corridor,was shabby inside room and for the price i paid was expecting a better room with better view,outside is really quaint and very nice,gardens pool ect,staff was great ,

For the first time in our lives of staying in hotels in different places, in different countries, it was the first time we where ever told we had to pay up front for our stay. It was a short stay, for only two nights. We got in at about 2:00 am in the morning because of the flight we took.... More

I just got back from a three-night stay at this hotel. I went to Kingston for personal business and just to relax for the weekend. I had booked a room in the older section, but when I arrived, my diva self didn't feel comfortable for no particular reason. It was a bit dark and older facility with a bit of... More

Sometimes BIGGER is not always better! I have been a guest at the Hotel Four Seasons for the past 5 years. I have not been back since 2011. Hotel Four Seasons has expanded and unfortunately in the expansion alot of the personal service and considerations have been lost. As a repeating guest I requested the same rate as in previous... More

Had a four day stay at Hotel Four Seasons and I absolutely enjoyed it. I also stayed in one of the rooms in the new wing and it's very modern and I was really impressed. On this side of the property, there is a swim up bar but the pool is one dept and is small compared to the larger... More

Only one night in Hotel Four Seasons because we started our Jamaicon tour from here. Clean and beautiful hotel. Exellent and tasty breakfast, try callaloo (like spinach) with toasts. Rooms are large and beds and balcony are huge. Staff was very nice and helpful. This is luxory, good for couples and honeymoon travellers!! Would go there again!!